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Author: John Cagle Publisher: ISBN: 9781940771427 Category : Political Science Languages : en Pages : 130
Book Description
Write to Protect and Serve is the only guide on police report writing an officer will need. Written for officers at all levels, this book discusses proper notetaking at the scene of the crime, different elements of police reports, and compliance writing. An entire chapter is dedicated to audio and visual writing exercises and examples from real cases, so that officers can write the most accurate report possible.
Author: John Cagle Publisher: ISBN: 9781940771427 Category : Political Science Languages : en Pages : 130
Book Description
Write to Protect and Serve is the only guide on police report writing an officer will need. Written for officers at all levels, this book discusses proper notetaking at the scene of the crime, different elements of police reports, and compliance writing. An entire chapter is dedicated to audio and visual writing exercises and examples from real cases, so that officers can write the most accurate report possible.
Author: Karl Schaller Publisher: Chariot Victor Publishing ISBN: 9780781430531 Category : Christian life Languages : en Pages : 0
Book Description
The classic Pilgrim's Progress retold for today's children! Filled with whimsical characters and adventures, this book will delight your children for years to come
Author: Jeff Toister Publisher: Toister Performance Solutions ISBN: 9780578433363 Category : Languages : en Pages : 219
Book Description
Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rather than offering another set of customer service tips, Getting Service Right takes a novel approach by rooting out the real reasons employees don't consistently deliver the service they should. The results can be both surprising and illuminating, such as: Company cultures that unwittingly discourage excellent customer service.Employees torn between following policy or serving the customer.Cost reduction efforts that actually increase the cost of service.Poor products and services that make it impossible to satisfy customers.Bad habits that make it difficult to listen to customers' needs.Getting Service Right is filled with examples from well-known organizations, real stories from frontline employees, and the latest scientific research. These powerful, sometimes counterintuitive insights can be applied at the organizational, departmental, or individual level to help the entire team deliver outstanding customer service.Note: the first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About I
Author: Stanley Marcus Publisher: University of North Texas Press ISBN: 9781574411379 Category : Biography & Autobiography Languages : en Pages : 260
Book Description
"Quest for the Best is not just a nostalgic look, however, at the age of handcrafted elegance. Marcus gives good advice on how consumers can educate themselves about the best, demand it, and get it. He describes his own experiences with the best in chapters such as "The Things You Love to Touch" and "Bed and Board." Witty, urbane, but always accessible, Marcus is a joy to read."--BOOK JACKET.
Author: Thomas Deans Publisher: Pearson ISBN: 9780321094803 Category : College readers Languages : en Pages : 0
Book Description
Writing and Community Action: A Service-Learning Rhetoric and Reader encourages inquiry into community and social action issues, supports community-based research, and shepherds students through a range of service-learning writing projects. Several chapters offer pragmatic advice for crafting personal, reflective, and analytical essays, while service-learning chapters present experience-tested strategies for doing collaborative writing projects at nonprofit agencies, conducting research on pressing social problems, writing proposals that respond to campus and community concerns, and composing oral histories. The assignments help students to see themselves as writers whose work really matters. Provocative readings spark critical reflection on community service and a range of social concerns (including economic justice, literacy, education, homelessness, race, and identity). Focusing on invention, audience analysis, and the social purposes of writing, Writing and Community Action encourages students to adopt a rhetorical frame of mind. Hopeful in tone, this book makes clear the ways that writing can serve as action in both academic and community contexts.
Author: Brenda L. Moore Publisher: NYU Press ISBN: 9780814755877 Category : History Languages : en Pages : 308
Book Description
I would have climbed up a mountain to get on the list [to serve overseas]. We were going to do our duty. Despite all the bad things that happened, America was our home. This is where I was born. It was where my mother and father were. There was a feeling of wanting to do your part. --Gladys Carter, member of the 6888th To Serve My Country, to Serve my Race is the story of the historic 6888th, the first United States Women's Army Corps unit composed of African-American women to serve overseas. While African-American men and white women were invited, if belatedly, to serve their country abroad, African-American women were excluded for overseas duty throughout most of WWII. Under political pressure from legislators like Adam Clayton Powell, Jr., the NAACP, the black press, and even President Roosevelt, the U.S. War Department was forced to deploy African-American women to the European theater in 1945. African-American women, having succeeded, through their own activism and political ties, in their quest to shape their own lives, answered the call from all over the country, from every socioeconomic stratum. Stationed in France and England at the end of World War II, the 6888th brought together women like Mary Daniel Williams, a cook in the 6888th who signed up for the Army to escape the slums of Cleveland and to improve her ninth-grade education, and Margaret Barnes Jones, a public relations officer of the 6888th, who grew up in a comfortable household with a politically active mother who encouraged her to challenge the system. Despite the social, political, and economic restrictions imposed upon these African-American women in their own country, they were eager to serve, not only out of patriotism but out of a desire to uplift their race and dispell bigoted preconceptions about their abilities. Elaine Bennett, a First Sergeant in the 6888th, joined because "I wanted to prove to myself and maybe to the world that we would give what we had back to the United States as a confirmation that we were full- fledged citizens." Filled with compelling personal testimony based on extensive interviews, To Serve My Country is the first book to document the lives of these courageous pioneers. It reveals how their Army experience affected them for the rest of their lives and how they, in turn, transformed the U.S. military forever.
Author: Jeff Cowan Publisher: Bookbaby ISBN: 9781543927702 Category : Business & Economics Languages : en Pages : 0
Book Description
There are over 125,000 places in the United States alone to take your automotive vehicle for service. On average, these businesses employ three Service Advisors which means on any given day, there are over 375,000 of these positions. Also, on any given day, approximately ten percent or 37,500 of these positions, go unfilled. What's even crazier is that this job pays an average of $65,000 per year! People making that amount of annual income are in the top fifteen percent of income earners in the United States! Many make more than that and a fair number make over $100,000 a year! With all of this you may be wondering why so many of these jobs are not filled? Two reasons; one is not enough people apply for the jobs and the other reason is simply that many who get the job fail because they do not know how to do the job. This book will show you how to do the job and land yourself on a service drive for a rewarding career to come!
Author: Linda Adler-Kassner Publisher: ISBN: 9781003448853 Category : Academic writing Languages : en Pages : 0
Book Description
The first volume in AAHE and Campus Compact's series on service-learning in the disciplines, the book discusses the microrevolution in college-level Composition through service-learning. The essays in this volume show why service-learning and communication are a natural pairing and give a background on the relationship between service-learning and communication with maps to suggest where it should go in the future.
Author: John Cagle
Author: John Cagle
Author: Karl Schaller
Author: Jeff Toister
Author: Jeff Toister
Author: Stanley Marcus
Author: Thomas Deans
Author: Brenda L. Moore
Author: Vicki Krohn Amorose
Author: Jeff Cowan
Author: Linda Adler-Kassner