Author: John Heritage Publisher: John Wiley & Sons ISBN: 1444360175 Category : Language Arts & Disciplines Languages : en Pages : 322
Book Description
Talk in Action examines the language, identity, and interaction of social institutions, introducing students to the research methodology of Conversation Analysis. Features a unique focus on real-world applications of CA by examining four institutional domains: calls to emergency numbers, doctor-patient interaction, courtroom trials, and mass communication, Provides a theoretical and methodological overview of the roots of CA, reviewing the main developments and findings of research on talk and social institutions conducted over the past 25 years Showcases the significance of this subject to everyday events, making it ideal for students coming to the field for the first time Written by two leading figures in the field of Conversation Analysis
Author: Deanna Singh Publisher: Penguin ISBN: 0593418212 Category : Business & Economics Languages : en Pages : 305
Book Description
"A timely, practical resource on creating teams and organizations where everyone has the opportunity to succeed." --Adam Grant, #1 New York Times bestselling author of Think Again and host of the podcast WorkLife A step-by-step guide for managers, teams, and DEI leaders looking to create impactful, lasting change in their organization, from recruitment to retention, and beyond. Are you tired of hollow promises about diversity, equity, and inclusion in your organization? Do you want to take steps towards real change – beyond issuing mission statements, signing checks, and holding listening sessions – but don’t know where to start? This book is your answer. Designed for teams to read together, Actions Speak Louder offers a comprehensive blueprint for leaders and teams who are ready to get out of their own way, look at their surroundings with new eyes, and turn their energy into a concrete plan. Renowned DEI consultant Deanna Singh has led diversity trainings for a wide range of organizations, from non-profits to Fortune 500 companies. Using narratives, case studies, and the latest DEI research, as well as interactive exercises, Singh will teach you how to: • Write inclusive job advertisements because “minorities just don’t apply here” isn’t an excuse – you’re just not reaching them • Design an interview process that reduces status quo bias and challenges hiring decisions that are simply “no brainers” • Create a retention plan that considers and prioritizes the needs of underrepresented employees – if you haven’t intentionally designed one to be inclusive, you’ve unintentionally reinforced one that is exclusive. • Lead inclusive meetings – the bedrock of company culture – by practicing constructive dissent and elevating underrepresented perspectives As Singh has seen time and time again, any organization can meaningfully change – you just need the right tools.
Author: Johanna Rendle-Short Publisher: Routledge ISBN: 1351895249 Category : Social Science Languages : en Pages : 140
Book Description
How is the task of giving a presentation accomplished? In this insightful book Johanna Rendle-Short unpacks this seemingly simple task to show the complexity that underlies it. Examining the academic presentation as a case in point, she details how seminar presenters interact with the audience and objects around them to produce a coherent whole. Through detailed examination of talk-in-interaction the book throws light on one instance of talk as situated practice, demonstrating both the ordinariness of the academic presentation, and its intricate complexity. While audience members recognize that a seminar is underway, this book shows how this recognition comes about. The Academic Presentation will greatly interest scholars of talk and interaction analysis, situated talk, ethnomethodology and conversation analysis.
Author: Janet Holmes Publisher: John Wiley & Sons ISBN: 1405178450 Category : Language Arts & Disciplines Languages : en Pages : 264
Book Description
Gendered Talk at Work examines how women and men negotiate their gender identities as well as their professional roles in everyday workplace communication. written accessibly by one of the field’s foremost researchers explores the ways in which gender contributes to the interpretation of meaning in workplace interaction uses original and insightfully analyzed data to focus on the ways in which both women and men draw on gendered discourse resources to enact a range of workplace roles illustrates how a qualitative analysis of workplace discourse can throw light on the many ways in which workplace discourse provides a resource for constructing gender identity as one component of our complex socio-cultural identity
Author: Bernadette Vine Publisher: Cambridge University Press ISBN: 1108585434 Category : Language Arts & Disciplines Languages : en Pages : 311
Book Description
Assuming no prior linguistics background, this introductory textbook summarises key topics and issues from workplace discourse research in a clear and accessible manner. The topics covered include how people issue directives, use humour and social talk, and how they manage conflict and disagreement. The role of language in the enactment of identity is also explored, in particular leadership, gender, and cultural identity, along with the implications and applications of workplace research for training and communications skills development. Over 160 international examples are provided as illustration, which come from a wide range of workplace settings, countries and languages. The examples focus on authentic spoken discourse, to demonstrate how theory captures the patterns found in everyday interaction. Introducing Language in the Workplace provides an excellent up-to-date resource for linguistics courses as well as other courses that cover workplace discourse, such as business communication or management studies.
Author: Janet Holmes Publisher: Routledge ISBN: 1317611543 Category : Language Arts & Disciplines Languages : en Pages : 217
Book Description
Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.
Author: Shari Harley Publisher: Greenleaf Book Group ISBN: 1608325598 Category : Business & Economics Languages : en Pages : 177
Book Description
Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.
Author: Karen P. Corrigan Publisher: Springer ISBN: 1137386452 Category : Language Arts & Disciplines Languages : en Pages : 378
Book Description
This book unites a range of approaches to the collection and digitization of diverse language corpora. Its specific focus is on best practices identified in the exploitation of these resources in landmark impact initiatives across different parts of the globe. The development of increasingly accessible digital corpora has coincided with improvements in the standards governing the collection, encoding and archiving of ‘Big Data’. Less attention has been paid to the importance of developing standards for enriching and preserving other types of corpus data, such as that which captures the nuances of regional dialects, for example. This book takes these best practices another step forward by addressing innovative methods for enhancing and exploiting specialized corpora so that they become accessible to wider audiences beyond the academy.
Author: Jo Angouri Publisher: Routledge ISBN: 1351068423 Category : Language Arts & Disciplines Languages : en Pages : 244
Book Description
*SHORTLISTED FOR THE 2019 BAAL BOOK PRIZE* Culture, Discourse, and the Workplace brings new theoretical and methodological insights to the complex relationship between language, culture, and identity in professional settings. Examining the politics of language use at work via a critical sociolinguistic approach, this book: Utilises three case studies from institutional and business contexts to provide a unique illustration of participants’ roles and ways of negotiating membership within the business meeting; Questions essentialist meanings of culture and the ways in which they constitute a powerful resource for employees to perpetuate or challenge the status quo in their professional setting; Includes a core section on methodology for the workplace discourse researcher as well as a section dedicated to FAQs and a worked example on data analysis; Provides future directions for workplace sociolinguistics as a field and makes a case for holistic research and multidisciplinary enquiry. Culture, Discourse, and the Workplace constitutes a key resource for students and teachers of intercultural communication and ESP and will also be of significant interest to researchers in the fields of workplace studies and business interaction.
Author: John Heritage
Author: Nicky Riddiford
Author: Deanna Singh
Author: Johanna Rendle-Short
Author: Janet Holmes
Author: Bernadette Vine
Author: Janet Holmes
Author: Shari Harley
Author: Karen P. Corrigan
Author: Jo Angouri