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Author: Rachel McLean Publisher: Division Bell ISBN: 9781999878276 Category : Fiction Languages : en Pages : 332
Book Description
Jennifer Sinclair's fight to save her political career, her family and her freedom has failed. Traumatised by prison violence, she agrees to transfer to the mysterious British Values Centre. Rita Gurumurthy has betrayed her country and failed the children in her care. Unlike Jennifer, she has no choice, but finds herself in the centre against her will. Both women are expected to conform, to prove their loyalty to the state and to betray everything they hold dear. One attempts to comply, while the other rebels. Will either succeed in regaining her freedom? Divide and Rule is 1984 for the 21st century - a chilling thriller examining the ruthless measures the state will take to ensure obedience, and the impact on two women.
Author: Rachel McLean Publisher: Division Bell ISBN: 9781999878276 Category : Fiction Languages : en Pages : 332
Book Description
Jennifer Sinclair's fight to save her political career, her family and her freedom has failed. Traumatised by prison violence, she agrees to transfer to the mysterious British Values Centre. Rita Gurumurthy has betrayed her country and failed the children in her care. Unlike Jennifer, she has no choice, but finds herself in the centre against her will. Both women are expected to conform, to prove their loyalty to the state and to betray everything they hold dear. One attempts to comply, while the other rebels. Will either succeed in regaining her freedom? Divide and Rule is 1984 for the 21st century - a chilling thriller examining the ruthless measures the state will take to ensure obedience, and the impact on two women.
Author: Jack Edelson Publisher: ISBN: Category : Languages : en Pages : 0
Book Description
The linkages between partisanship, split-ticket voting, and divided government have long been treated as trivial, even deterministic. Independents, it has been consistently shown, are more likely to split their tickets than are partisans, to the point that this behavior has sometimes been considered the truest indicator of independence. Similarly, the relationship between split-ticket voting and divided government has gone unquestioned, with several scholars asserting that universal straight-ticket voting inevitably leads to unified government. This dissertation argues that more nuance is needed, and that both relationships can, under certain circumstances, be inverted. The first two chapters focus on the relationship between partisanship and ticket splitting. Using a simple formal model, I predict that when the same party runs stronger candidates in two races, partisans of the disadvantaged party will be more likely than independents to split their tickets. In the first and second chapters, respectively, the theory is confirmed using ANES data from 1952 to 2016 and an experiment using Amazon's Mechanical Turk. In the third chapter, I show that, rather than promoting divided government, ticket-splitting is sometimes a necessary condition for unified government. In 2012, Barack Obama won the presidency while losing the majority of congressional districts, meaning that government would have been divided even if no voters split their tickets. As a way of examining whether or not this was a unique occurrence, I re-examine the five presidential elections from 1876 to 1892. Previous scholars have claimed that the rarity of divided government during this period was due to the lack of split-ticket voting. However, using a novel dataset of presidential election results in congressional districts, I demonstrate that in two of these five elections, divided government would have resulted had voters split their tickets. The chapter argues for a more sophisticated understanding of the ways in which electoral bias in presidential and House elections, as well as candidate quality, shaped political outcomes in the late nineteenth century.
Author: Dag Heward-Mills Publisher: Dag Heward-Mills ISBN: 1613952783 Category : Religion Languages : en Pages :
Book Description
Proven Principles and strategies thoroughly discussed and the underlying logic behind them made transparent - A valuable resource for any minister - An excellent reference and practical guide - An authoritative handbook to establish churches -Invaluable tips for training laity to perform priestly functions -Helpful hints on how to prevent church splits.
Author: Ellen Reid Smith Publisher: HarperCollins Publishers ISBN: Category : Business & Economics Languages : en Pages : 312
Book Description
"No matter which segment of the online economy you hail from, this is the essential handbook for initiating, cultivating, and extending that rarest of company assets: e-loyalty."--BOOK JACKET.
Author: Chip R Bell Publisher: Adams Media ISBN: 9781598694680 Category : Business & Economics Languages : en Pages : 0
Book Description
Amidst a wealth of products and services, customers are hearing one message more consistently than ever before: "Buy from us...or not...your business isn't that important." How are companies sending the message? By giving their customers boring, apathetic, impatient, and uninspired service. An organization's commercial success is incumbent upon making customers feel valued. Customer Loyalty Guaranteed shows leaders at all levels how to awaken the "spirit to serve" in every employee. Included are: * The seven customer service personalities that build unbreakable customer loyalty--and how to manage them * Leadership practices that organizations must embrace to be service superstars * Practices for maintaining remarkable service over the longterm Customer service gurus Chip Bell and John Patterson provide fresh concepts on how organizations must deal with today's "new" customer, and show companies how to infuse their organizations with passion that customers will connect to. AUTHOR: Chip R. Bell (Dallas, TX) is founder of the Dallas-based Chip Bell Group and one of the nation's leading experts on customer service. Leadership Excellence magazine named him one of the 50 most influential leadership authorities in the United States. His previous books, including Magnetic Service, Customers as Partners, and Managing Knock Your Socks Off Service, have all been on bestseller lists and widely translated around the world. John R. Patterson (Atlanta, GA) is founder and President of the Atlanta-based Progressive Insights, a Chip Bell Group alliance partner. His consulting practice specializes in helping organizations manage complex culture change built around customer and employee loyalty. His articles have appeared in Customer Relationship Management and Leadership Excellence.
Author: Thomas Nelson Publisher: Thomas Nelson ISBN: 0785225633 Category : Bibles Languages : en Pages : 2085
Book Description
The Charles F. Stanley Life Principles Bible, with over a million sold to date, is designed to lead believers into a life-changing relationship with Jesus Christ, and to help them experience the Good News about God’s mighty kindness and love. The updated second edition is the best way to experience this bestselling classic—with a completely new design featuring our easy-to-read Comfort Print typeface, 100 specially designed maps and charts that bring Biblical places and themes to life, and over 43,000 cross references to enrich your study of the Word. Features include: 30 Life Principles articles highlight Dr. Stanley’s essentials for Christian living More than 2,500 Life Lessons verse notes bring to life the practical and personal nature of God’s Word to us A listing of over 300 verses revealing God’s promises throughout the Bible that encourage, strengthen, and bring hope Answers to Life's Questions and What the Bible Says About articles bring scriptural insight to bear on topics of special importance to every believer Topical indexes give immediate access to hundreds of life-giving principles and promises throughout the Old and New Testaments Book introductions provide an overview of the themes and literary structure of each book and alert readers to important principles they’ll encounter as they read New for the 2nd Edition, 100 maps and charts that help important Biblical places and themes come alive and over 43,000 cross references to enrich your study
Author: John A. Larson Publisher: Bloomsbury Publishing USA ISBN: 1440856575 Category : Business & Economics Languages : en Pages : 216
Book Description
Written by two highly successful business coaches and management consultants, this book explains how to improve profitability by focusing on turning a business's already satisfied customers into highly satisfied customers by removing their sense of risk. The authors also provide a fail-safe method for identifying the risks inherent in your business. Every business owner or manager knows that creating satisfied customers is key to establishing customer loyalty and building a business. But many are applying the wrong strategy in trying to achieve customer loyalty: instead of focusing on consistent execution of the company's value proposition on a day-to-day basis, they waste their efforts constantly chasing after new customers or trying to address every complaint. Using research to demonstrate how striving to turn merely satisfied customers into highly satisfied customers significantly affects loyalty behaviors and in turn boosts profits, Capturing Loyalty lays out a new approach to a very old problem. Additionally, it presents a blueprint for identifying the perceived risks to consumers inherent in your business—many of which are not readily apparent to the casual or even invested observer—and explains how to minimize those risks. Authors Larson and McClellan explain why trying to ensure 100% customer satisfaction is not the path to achieving customer loyalty, and that the reality is that customer dissatisfaction is rarely the result of an error a business has made—two concepts that many initially find counterintuitive. You'll learn how to offer your company's products and services in a manner that creates highly satisfied customers, understand the true value and vast economic benefits of having highly satisfied customers, and see why highly satisfied customers are actually cheaper to serve than others. The book presents a clear and comprehensive plan for creating a loyalty initiative suitable to your business and cascading it through your entire organization, from the C-suite to the line employees.
Author: Rick Wartzman Publisher: PublicAffairs ISBN: 9781541724020 Category : Business & Economics Languages : en Pages : 0
Book Description
Having a good, stable job used to be the bedrock of the American Dream. Not anymore. In this richly detailed and eye-opening book, Rick Wartzman chronicles the erosion of the relationship between American companies and their workers. Through the stories of four major employers--General Motors, General Electric, Kodak, and Coca-Cola--he shows how big businesses once took responsibility for providing their workers and retirees with an array of social benefits. At the height of the post-World War II economy, these companies also believed that worker pay needed to be kept high in order to preserve morale and keep the economy humming. Productivity boomed. But the corporate social contract didn't last. By tracing the ups and downs of these four corporate icons over seventy years, Wartzman illustrates just how much has been lost: job security and steadily rising pay, guaranteed pensions, robust health benefits, and much more. Charting the Golden Age of the '50s and '60s; the turbulent years of the '70s and '80s; and the growth of downsizing, outsourcing, and instability in the modern era, Wartzman's narrative is a biography of the American Dream gone sideways. Deeply researched and compelling, The End of Loyalty will make you rethink how Americans can begin to resurrect the middle class. Finalist for the Los Angeles Times book prize in current interestA best business book of the year in economics, Strategy+Business
Author: Rachel McLean
Author: Rachel McLean
Author: Jack Edelson
Author: Dag Heward-Mills
Author: United States. Congress. Senate. Committee on Foreign Relations
Author: Ellen Reid Smith
Author: United States. Congress. Senate. Foreign Relations
Author: Chip R Bell
Author: Thomas Nelson
Author: John A. Larson
Author: Rick Wartzman