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What Did We Know? What Did We Do?

What Did We Know? What Did We Do? PDF Author: Fred Herzner
Publisher:
ISBN: 9781945389856
Category : Aircraft accidents
Languages : en
Pages : 0

Book Description
One hundred eleven people lost their lives after United Airlines Flight 232 crash landed in Sioux City, Iowa. The engine which failed was made by General Electric Aircraft Engines, where Fred Herzner was an engineer. And so began Herzner's long and painful journey into the impact of doomsday events and the chain of events that lead up to them. Herzner offers six factors that happen when the chain goes unbroken--values, culture, goals, measurements, perception of risk, and organizational complexity. He then lays out six principles to follow so you won't have to answer the same questions he did: What did we know? What did we do?
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