Author: Publisher:
ISBN:
Category : Purity (Ethics)
Languages : en
Pages : 1074
Book Description
The Light
Author: Catalog
Author: Sears, Roebuck and CompanyPublisher:
ISBN:
Category : Commercial catalogs
Languages : en
Pages : 1112
Book Description
Ski
Author: So, You Want to Own a B & B? Think Again!
Author: Publisher: Dorrance Publishing
ISBN: 1434979083
Category :
Languages : en
Pages : 72
Book Description
The History of the Christmas Card by George Buday
Author: György BudaySki
Author: Friends Make the Best Presents
Author: Holly StevensPublisher: Peter Pauper Press, Inc.
ISBN: 9781593599027
Category : Family & Relationships
Languages : en
Pages : 92
Book Description
Celebrate the gift of friendship with this delightful book of quotations and sayings. The greatest gift is not found in a store nor under a tree, but in the hearts of true friends. Make a toast to friends--the ones whose presence make the holiday's best presents! Sparkle enhanced cover.
A Visitor's Guide to Victorian England
Author: Michelle HiggsPublisher: Pen and Sword
ISBN: 1473834465
Category : History
Languages : en
Pages : 151
Book Description
An “utterly brilliant” and deeply researched guide to the sights, smells, endless wonders, and profound changes of nineteenth century British history (Books Monthly, UK). Step into the past and experience the world of Victorian England, from clothing to cuisine, toilet arrangements to transport—and everything in between. A Visitor’s Guide to Victorian England is “a brilliant guided tour of Charles Dickens’s and other eminent Victorian Englishmen’s England, with insights into where and where not to go, what type of people you’re likely to meet, and what sights and sounds to watch out for . . . Utterly brilliant!” (Books Monthly, UK). Like going back in time, Higgs’s book shows armchair travelers how to find the best seat on an omnibus, fasten a corset, deal with unwanted insects and vermin, get in and out of a vehicle while wearing a crinoline, and avoid catching an infectious disease. Drawing on a wide range of sources, this book blends accurate historical details with compelling stories to bring alive the fascinating details of Victorian daily life. It is a must-read for seasoned social history fans, costume drama lovers, history students, and anyone with an interest in the nineteenth century.
Skiing
Author: Amaze Every Customer Every Time
Author: Shep HykenPublisher: Greenleaf Book Group
ISBN: 1626340102
Category : Business & Economics
Languages : en
Pages : 249
Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.