Author: Stephen M. Pollan Publisher: HarperBusiness ISBN: 9780066619927 Category : Business & Economics Languages : en Pages : 272
Book Description
At last, a single book that really can show how to solve your money problems and end worries about your business and career--better yet, a book that actually shows you how to turn adversity into success and how to get your own way even in "hopeless" situations. You'll find out how to locate the hidden problems, every unspoken no behind evry sort of money worry, and how to turn no into yes. First, determine your problem. is the loan delayed because the banker doesn't like you, or beacuse your income statement doesn't show enough in the asset column? Second, make sure you're dealing with one problem at a time. Don't try to rework your marketing at the same time that you trim your staff. Third, focus on facts. Make sure that your own fears and worries aren't blinding you to the way things really are. Fourth, become an expert. Immerse yourself in your problem; assemble all the information you need to understand your needs and wants, as well as those of your opposite number. Fifth, create an environment of trust; and, if you need to, Turn no into yes. The first part to Turning No into Yes is quick yet thorough course in Stephen M. Pollan's problem solving method, from problem identification through tuning no into yes. The second part includes literally hundreds of scenarios, showing how the method can be applied to a range of issues. It's like having a coach, strategist, and motivator at your beck and call, twenty-four hours a day!
Author: Roger Fisher Publisher: Houghton Mifflin Harcourt ISBN: 9780395631249 Category : Business & Economics Languages : en Pages : 242
Book Description
Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.
Author: William Ury Publisher: Bantam ISBN: 0553903527 Category : Self-Help Languages : en Pages : 274
Book Description
A practical three-step method for saying no in any situation—without losing the deal or the relationship, from the author of Possible and Getting Past No “In this wonderful book, William Ury teaches us how to say No—with grace and effect—so that we might create an even better Yes.”—Jim Collins, author of Good to Great In The Power of a Positive No, William Ury of Harvard Law School’s Program on Negotiation teaches you how to take the next step toward getting what you want. It all begins with the most powerful and perhaps most important word in any situation: No. But saying the wrong kind of No can destroy what we value and alienate others. That’s why saying No the right way—to people at work, at home, and in our communities—is crucial. You’ll learn how to: • Assert your own interests while respecting the other side’s • Use power effectively • Defuse the other side’s attack, manipulation, and guilt tactics • Reduce stress and anxiety • Develop healthier relationships • Stand up for yourself without stepping on the other person’s toes In today’s world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. And with The Power of a Positive No, we can learn how to use No to profoundly transform our lives by enabling us to say Yes to what counts—our own needs, values, and priorities.
Author: Jenny Odell Publisher: Melville House ISBN: 1612198554 Category : Technology & Engineering Languages : en Pages : 259
Book Description
** A New York Times Bestseller ** NAMED ONE OF THE BEST BOOKS OF THE YEAR BY: Time • The New Yorker • NPR • GQ • Elle • Vulture • Fortune • Boing Boing • The Irish Times • The New York Public Library • The Brooklyn Public Library "A complex, smart and ambitious book that at first reads like a self-help manual, then blossoms into a wide-ranging political manifesto."—Jonah Engel Bromwich, The New York Times Book Review One of President Barack Obama's "Favorite Books of 2019" Porchlight's Personal Development & Human Behavior Book of the Year In a world where addictive technology is designed to buy and sell our attention, and our value is determined by our 24/7 data productivity, it can seem impossible to escape. But in this inspiring field guide to dropping out of the attention economy, artist and critic Jenny Odell shows us how we can still win back our lives. Odell sees our attention as the most precious—and overdrawn—resource we have. And we must actively and continuously choose how we use it. We might not spend it on things that capitalism has deemed important … but once we can start paying a new kind of attention, she writes, we can undertake bolder forms of political action, reimagine humankind’s role in the environment, and arrive at more meaningful understandings of happiness and progress. Far from the simple anti-technology screed, or the back-to-nature meditation we read so often, How to do Nothing is an action plan for thinking outside of capitalist narratives of efficiency and techno-determinism. Provocative, timely, and utterly persuasive, this book will change how you see your place in our world.
Author: B. J. Gallagher Publisher: ReadHowYouWant.com ISBN: 1459626850 Category : Philosophy Languages : en Pages : 186
Book Description
In this wise little parable, readers follow a narrator who ventures into the Land of No in search of Yes. He learns by watching others as they search, flounder, and eventually become disillusioned by seemingly inevitable rejection. Though each of the characters is passionate about their cause, they all fail because they do not effectively deal w...
Author: Noah J. Goldstein Publisher: Simon and Schuster ISBN: 1416571124 Category : Business & Economics Languages : en Pages : 273
Book Description
Learn how small changes can make a big difference in your powers of persuasion with this New York Times bestselling introduction to fifty scientifically proven techniques for increasing your persuasive powers in business and life. Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series of hidden rules for moving people in your direction. Based on more than sixty years of research into the psychology of persuasion, Yes! reveals fifty simple but remarkably effective strategies that will make you much more persuasive at work and in your personal life, too. Cowritten by the world’s most quoted expert on influence, Professor Robert Cialdini, Yes! presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that you can apply immediately to become a more effective persuader. Often counterintuitive, the findings presented in Yes! will steer you away from common pitfalls while empowering you with little known but proven wisdom. Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.
Author: Lina AbuJamra Publisher: Moody Publishers ISBN: 0802488714 Category : Religion Languages : en Pages : 220
Book Description
Do you want to live a life that is greatly used by God? Do you long to make a difference in the world? In Stripped, Lina explains the process that God uses to transform you into a person who is ready to receive all that God has planned. You will learn: 1. Pain is not the enemy—it’s the very road God uses to make you stronger. 2. The Christian life isn’t easy, but God’s presence is your guarantee for joy no matter what you’re going through. Lina helps you to think biblically about your calling and dreams and uncovers the truth about the transformational power of the gospel. Stripped is a book for every person who longs for more but is often surprised that the road usually begins with pain—the pain of being stripped. Stripped is about the broken and surrendered life, about understanding the stripping process that must take place for sold out Christians to be used by God to build His kingdom. In it you will: Be equipped to endure the stripping process Learn what must be stripped from the Christian's life Be inspiried by Biblical and real life examples who were victoriously stripped
Author: William Ury Publisher: Bantam ISBN: 0553903640 Category : Business & Economics Languages : en Pages : 210
Book Description
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to: • Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements that satisfies both sides' needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
Author: Kathy L. Middleton Publisher: Bloomsbury Publishing USA ISBN: Category : Language Arts & Disciplines Languages : en Pages : 173
Book Description
Borrowing winning techniques from the business world, this book examines ways you can make library service more personalized, focused, and solutions-oriented for your patrons. When it comes to delivering the quality, personalized service your patrons expect, the staff is the most important resource in the library. It only follows then, that by empowering staff, breaking and fixing rules, cultivating creativity, and focusing on results, your library can meet and exceed patron expectations. To help you accomplish that and more, this book presents the "yes" model for customer service and explains how to use the model to build morale and grow a loyal, engaged, and highly satisfied community. The book shows how techniques borrowed from successful retail models can be applied to every part of library service—from reference, circulation, and technology services to children's and adult services. Beginning chapters describe the role of staff in transforming a culture of "no" into one of "yes." Next are explanations of tools administrators can use to support changes that will lead to a more contented customer base. Finally, the book addresses how to eliminate "no" through personalized service and by defining and tearing down obstacles that often block use of library products and services. This approach not only will make for happier patrons but will build staff morale, foster support, and ensure that your library remains relevant for years to come.
Author: Claudio Baraldi Publisher: John Benjamins Publishing ISBN: 9027210217 Category : Language Arts & Disciplines Languages : en Pages : 289
Book Description
This book explores the meanings of educational interactions which aim to promote peace and positive relationships. This analysis is based on theories of communication and active participation in education systems, in particular in intercultural settings. The book investigates the cultural presuppositions of dialogues which can empower participants expressions in interactions through the management of discussions and conflicts. These presuppositions are observed in the use of language in participants narratives and interactions. The book draws on the fine-grained analysis of a large corpus of questionnaires, interviews and videotaped interactions collected in 12 camps promoted by CISV (Children s International Summer Villages), an international organisation which is active in 70 countries. The analysis encompasses both organisational meetings and educational activities involving adults, children and adolescents of several nationalities, and shows the importance of the different ways in which the adults who coordinate these meetings and activities act and use language. These different ways of acting in interactions can promote both empowering dialogues and disempowering monologues, with important consequences for the fulfilment of educational purposes. For its contents, theoretical framework and methodology, the book may be of interest for educators, teachers, experts in mediation, scholars and students in cultural sociology, sociolinguistics, communication studies, discourse studies and dialogue studies."
Author: Stephen M. Pollan
Author: Roger Fisher
Author: William Ury
Author: Jenny Odell
Author: B. J. Gallagher
Author: Noah J. Goldstein
Author: Lina AbuJamra
Author: William Ury
Author: Kathy L. Middleton
Author: Claudio Baraldi