Training and Development for the Hospitality Industry (AHLEI) PDF Download
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Author: Debra F. Cannon Publisher: Pearson Higher Ed ISBN: 0133454169 Category : Business & Economics Languages : en Pages : 470
Book Description
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: • How to measure training as an investment in the organization • Assessment methods to determine training needs • Instructional design techniques and
Author: Debra F. Cannon Publisher: Educational Institute ISBN: 9780133097139 Category : Hospitality Languages : en Pages : 0
Book Description
Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: * How to measure training as an investment in the organization * Assessment methods to determine training needs * Instructional design techniques and
Author: Joseph Koppel Publisher: Taylor & Francis ISBN: 1000977579 Category : Education Languages : en Pages : 107
Book Description
Published in Association with Campus Compact and the American Hotel and Lodging Educational Foundation and the National Restaurant AssociationThe twentieth in AAHE and Campus Compact's series on service-learning in the disciplines, this volume takes a look at the programs and practices of hospitality educators who have expertly woven service-learning into their curricula. This book constitutes a useful introduction for both newcomers to service-learning and for experienced teachers and presents much practical advice for practitioners and students at all levels of readiness.
Author: Kaye Sung Chon Publisher: Routledge ISBN: 1136379355 Category : Business & Economics Languages : en Pages : 320
Book Description
Help students succeed now and in the future in any aspect of the hospitality field!Hospitality Management Education focuses on the academic aspect of hospitality--the mechanisms of hospitality education programs, their missions, their constituents, and the outcomes of their efforts. This book examines why people study hospitality management, the vast opportunities the field offers, and ways to best prepare students for a career in the industry or in academia. Within Hospitality Management Education, you'll find exhibits, figures, tables, and insight into innovative practice methods that will strengthen your skills as an educator and contributor to the growing success of this discipline.Containing research and first-hand accounts, Hospitality Management Education offers you insight into qualities and strategies that make educators or employees effective and successful in the industry. You'll find useful information to help you better prepare students and enhance your teaching skills, such as: understanding the history and advances of hospitality management education during the past 75 years stressing the difference between the hospitality industry and other industries to help prospective hospitality students understand the unique rigors of hospitality examining degree programs in the United Kingdom, Australia, and the United States to identify common global teaching trends, differences, and program outcomes enhancing student learning and education programs by linking academic hospitality programs to industry through internships, involvement with industry associations, and advisory councils assuring quality in academic programs through accreditation, certification, outside peer reviews, outside reviews by the industry, and administrative reviews of the faculty preparing for a professional academic career through strategic career planning, networking, and targeting hospitality programs Hospitality Management Education discusses educational trends as a whole over the past decade to give you insight into future directions of hospitality such as increased specialization, growing numbers of faculty, more funding, and increased academic focus on research and scholarship. In this valuable volume, you'll find methods and suggestions that will make you a more knowledgeable and effective educator!
Author: Raphael R. Kavanaugh Publisher: Pearson Higher Ed ISBN: 0133475328 Category : Business & Economics Languages : en Pages : 407
Book Description
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA
Author: Christine Jaszay Publisher: Delmar Pub ISBN: 9780766845930 Category : Business & Economics Languages : en Pages : 206
Book Description
For courses in university or community college hospitality management programs, this text offers a practical, how-to approach for designing training programs for their specific organization's operational needs. Well-designed training is recognized by industry and university experts as essential for hospitality operations to be successful. Yet instructional design, how-to design training, is rarely taught outside of university education programs. This text presents a training design model and step-by-step directions are described and demonstrated through the use of a case study. Students follow a training design consultant through the steps as the training is designed for the various positions in a small hotel. One of the key elements of the process is determining what the style and content of the training should be. This is addressed in a very practical and hands-on manner. The examples used may be modified for any line or position in the hospitality industry. In addition, the theories of why training is important, what benefits can be achieved through formal training and more, is addressed in context with the actual steps of effective training design. Students in hospitality management will be more marketable and are likely to be more successful with this type of knowledge and skills in their tool kit.
Author: Kamal Sharma Publisher: ISBN: Category : Languages : en Pages : 0
Book Description
The hotel industry is experiencing a lot of challenges to develop the training department of food and beverage service employees. This is not only the concern for the hospitality industry but academicians and researchers are also showing interest in this area. The main purpose of this study is to filter the difference between floor training and theoretical study in hotel management institutions. For the said purpose, we have collected the information from the secondary data which was collected from internet sources, shows the feedback of training among trainers and trainees of different institutions and hotels. It was observed that students and teachers have shown a keen interest in the subject when it is taught with a constructive approach. The significance of research outcome is to analyze the importance of providing updated knowledge, hands-on learning and giving choices to the trainees and the trainers to design curriculum according to the local or national demands and needs which could be aligned with the sustainable development goals of the United Nations (UN) while, teaching and learning only from books lead to outdated hospitality industry. Our research is a platform to focus on employee training by providing the right tool. Technology plays an important role in the industry and this can be introduced as part of the curriculum of teacher-training programs so the students and teachers may play an effective role in achieving sustainable development in our knowledge-based society. The most effective and stimulating teaching and learning happen in the organization when the knowledge and training are updated by aligning global issues. This evaluates the best way of training the trainers and examines his / her knowledge. This will create expertise and skilled trainers for the students in the academic and for the trainees in the industry. The aim was to study the trainer's growth, customer's or student's consistent and positive feedback, along with good retention and personal development of an employee in the organization or an institution.
Author: Debra F. Cannon
Author: Debra F. Cannon
Author: Joseph Koppel
Author: Archana Acharya
Author: Kaye Sung Chon
Author: Raphael R. Kavanaugh
Author: Christine Jaszay
Author: Kamal Sharma
Author: Lewis C. Forrest
Author: Manitoba. Manitoba Business Development and Tourism
Author: Robert H. Woods