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Author: Donald Cameron Rowat Publisher: Lanham : University Press of America ISBN: Category : History Languages : en Pages : 216
Book Description
"The Scandinavian countries, long egarded as models of democratic government, have originated a unique agency of government: a special parliamentary officer known as the ombudsman, which might be translated loosely as citizens' defender, grievance man or public watchdog. His job is to receive complaints from citizens about the way they have been treated by government officials, to investigate these complaints and, where he finds them justified, to propose a remedy. When remedial action is not taken, he can publicize the case and report on it to parliament"--pg. iv.
Author: Donald Cameron Rowat Publisher: Lanham : University Press of America ISBN: Category : History Languages : en Pages : 216
Book Description
"The Scandinavian countries, long egarded as models of democratic government, have originated a unique agency of government: a special parliamentary officer known as the ombudsman, which might be translated loosely as citizens' defender, grievance man or public watchdog. His job is to receive complaints from citizens about the way they have been treated by government officials, to investigate these complaints and, where he finds them justified, to propose a remedy. When remedial action is not taken, he can publicize the case and report on it to parliament"--pg. iv.
Author: James T. Ziegenfuss, Jr. Publisher: McFarland ISBN: 0786485329 Category : Business & Economics Languages : en Pages : 215
Book Description
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Author: Charles L. Howard Publisher: American Bar Association ISBN: 9781604427783 Category : Law Languages : en Pages : 678
Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Author: Donald Cameron Rowat
Author: Donald Cameron Rowat
Author: James T. Ziegenfuss, Jr.
Author: D.C. Rowat
Author: Jo Harris-Wehling
Author: Donald Cameron Rowat
Author: Charles L. Howard
Author: 
Author: Canada. Dept. of National Defence and the Canadian Forces. Ombudsman
Author: 
Author: Donald Cameron Rowat