Author: Patrick M. Lencioni Publisher: John Wiley & Sons ISBN: 0470893877 Category : Business & Economics Languages : en Pages : 272
Book Description
A straightforward framework for creating engaging and exciting business meetings Casey McDaniel had never been so nervous in his life. In just ten minutes, The Meeting, as it would forever be known, would begin. Casey had every reason to believe that his performance over the next two hours would determine the fate of his career, his financial future, and the company he had built from scratch. “How could my life have unraveled so quickly?” he wondered. In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary. Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn’t know how to solve. And he doesn’t know where or who to turn to for advice. His staff can’t help him; they’re as dumbfounded as he is by their tortuous meetings. Then an unlikely advisor, Will Peterson, enters Casey’s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen. As in his other books, Lencioni provides a framework for his groundbreaking model, and makes it applicable to the real world. Death by Meeting is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams and create environments of engagement and passion.
Author: Marcia Ballinger Publisher: ISBN: 9780985910624 Category : Languages : en Pages : 182
Book Description
Lauded by Fortune 500 and international business leaders around the world, The 20-Minute Networking Meeting is a carefully constructed job-search model designed to break into the "Invisible Job Market," where the U.S. Bureau of Labor Statistics states that over 70% of all jobs are obtained.Using the best elements of networkers from a wide array of businesses and industries, and combined with 40 years of the authors' professional networking experience from a hiring perspective, The 20-Minute Networking Meeting takes the 5 most important parts of networking meeting and culminates in an efficient, concise and highly productive networking model.Chock full of real-world scenarios, short stories, meeting examples, and dozens of tips and observations from hiring authorities and recruiting experts, The 20-Minute Networking Meeting shares the wisdom of senior executives who have been in transition (looking for work), and the perspectives of those who are most asked to network. Constructed to simplify and clarify networking for job-search, The 20-Minute Networking Meeting also contains fully written networking scenarios that show the entire 20MNM model in action, ending with a complete set of "readiness worksheets" that guide the reader through actual networking preparation.Founded on the premises of gratitude, positivity, and reciprocity, The 20-Minute Networking Meeting has found great success in the hands of executives, career coaches, outplacement firms, college graduates, and sales professionals around the globe.
Author: Glen Curtis Ramsborg Publisher: Agate Pub Incorporated ISBN: 9781932841978 Category : Business & Economics Languages : en Pages : 350
Book Description
The sixth edition of Professional Meeting Management is the newest edition of the longtime standard reference and textbook for the meetings industry and meetings education. This is the first student and meeting professionals textbook aligned with the new Certified Meeting Professional (CMP) International Standards, which will be used by the Convention Industry Council as a reference book for item writing for the CMP Certification Examination. It includes the most up-to-date information on current trends, strategic planning for meetings, budgeting and funding, marketing and promotion, technology, running and closing the meeting, and industry developments on the horizon.
Author: Antony Jay Publisher: Harvard Business Review Press ISBN: 1633691357 Category : Business & Economics Languages : en Pages : 33
Book Description
What makes for a great meeting? As a leader, how can you keep discussions on point and productive? In How to Run a Meeting, Antony Jay argues that too many leaders fail to plan adequately for meetings. In this bestselling article, he defines the characteristics that contribute to success, from keeping formal minutes to acknowledging junior staff first. These guidelines will help you get demonstrably better results from every meeting you run. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
Author: Adam Toporek Publisher: AMACOM ISBN: 0814449069 Category : Business & Economics Languages : en Pages : 270
Book Description
On the front lines of customer service, every day presents new and unexpected challenges—and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the unknown? In Be Your Customer’s Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises awaiting the CSR. Through short, simple, actionable advice, in quick, easy-to-read chapters, this invaluable guide shows customer-facing CSRs how to: Achieve the mindset required for Hero-ClassTM service Understand the customer’s expectations--and exceed them Develop powerful communication skills Avoid the seven triggers guaranteed to set customers off Handle difficult and even irrational customers with ease Armed with the tools and techniques in Be Your Customer’s Hero, you will have all they need to transform themselves into the heroes their customers need.
Author: Rudy R. Wright Publisher: Human Resource Development ISBN: 0874258391 Category : Business & Economics Languages : en Pages : 372
Book Description
Whether you are a meeting professional or new to event planning, a corporate or association executive, or independent consultant, the book synthesizes what you need to know to achieve professionalism in the management of conferences, exhibitions, and conventions.
Author: Jeff Stetson Publisher: Dramatists Play Service Inc ISBN: 9780822207450 Category : Drama Languages : en Pages : 44
Book Description
"Fascinating and dramatically compelling, this eloquent play depicts the supposed meeting of two of the most important men of modern times: Malcolm X and Dr. Martin Luther King, Jr. Differing in their philosophies, but alike in their mutual respect, the two men debate their varying approaches to the same grave social problems, both prepared to die for their beliefs but neither aware of how soon their assassins' bullets await them"--Back cover.
Author: Paul Smith Publisher: AMACOM Div American Mgmt Assn ISBN: 0814420303 Category : Business & Economics Languages : en Pages : 290
Book Description
Storytelling has come of age in the business world. Today, many of the most successful companies use storytelling as a leadership tool. At Nike, all senior executives are designated "corporate storytellers." 3M banned bullet points years ago and replaced them with a process of writing "strategic narratives." Procter Gamble hired Hollywood directors to teach its executives storytelling techniques. Some forward-thinking business schools have even added storytelling courses to their management curriculum. The reason for this is simple: Stories have the ability to engage an audience the way logic and bullet points alone never could. Whether you are trying to communicate a vision, sell an idea, or inspire commitment, storytelling is a powerful business tool that can mean the difference between mediocre results and phenomenal success. Lead with a Story contains both ready-to-use stories and how-to guidance for readers looking to craft their own. Designed for a wide variety of business challenges, the book shows how narrative can help: * Define culture and values * Engender creativity and innovation * Foster collaboration and build relationships * Provide coaching and feedback * Lead change * And more Whether in a speech or a memo, communicated to one person or a thousand, storytelling is an essential skill for success. Complete with examples from companies like Kellogg's, Merrill-Lynch, Procter Gamble, National Car Rental, Wal-Mart, Pizza Hut, and more, this practical resource gives readers the guidance they need to deliver stories to stunning effect.
Author: Eric de Groot Publisher: Createspace Independent Publishing Platform ISBN: 9781482553949 Category : Business meetings Languages : en Pages : 0
Book Description
Summary: Into the Heart of Meetings defines meetings as a form of communication. It describes the characteristic processes of meetings and how to influence them through Meeting Design. Based on many years of working together as professional Meeting Designers, the authors provide an array of tools that enable meeting organisers to obtain the best outcomes from their meetings as measured by their business value. Into the Heart of Meetings is also the first book ever about Meeting Design. Through their company MindMeeting, over the past 10-20 years the authors have given shape to this new profession. They introduce the principles underlying Meeting Design, as well as the main practical issues that Meeting Designers face and need to solve. The authors use countless examples, connecting their writing to daily working practice. Thus Into the Heart of Meetings is an explorative study, a textbook and a practical guide in one. Further details: Meetings - conferences, conventions, seminars, workshops, etc. - are an integral part of daily life in organisations. In this book, the authors argue that the potential of such meetings is severely under-utilised for a number of reasons. One of these is that the organisation of meetings is conceived mainly as a logistical operation. Into the Heart of Meetings shows that this approach misses the point with regard to the communicative value and power of meetings. The power of meetings depends on the human dynamics they are capable of unleashing. To accomplish that effectively requires a new paradigm for the way in which meeting programmes are conceived and executed. Meeting Design provides that new paradigm and the authors discuss all the basic knowledge a Meeting Designer needs to possess. Hence the book's subtitle Basic Principles of Meeting Design. The book combines a theoretical framework with a great many examples and practical tools. As a result, it is not only useful for professionals in the Meetings Industry, but also for managers and consultants who use meetings as a means to achieve their goals. Areas where the book's subject matter is particularly pertinent include strategic and change management, Human Resources management, knowledge management, innovation and business communications. The relatively informal style and the numerous cases make Into the Heart of Meetings an easy read. The iconic illustrations underline the authors' messages admirably. At the end of each chapter the preceding content is approached from a different angle in a - fictitious - conversation between the authors and a "sceptic", thus underlining the practical implications of the topic treated in the previous pages. In the absence of any formal educational curricula on Meeting Design, Into the Heart of Meetings yet provides ample material for university and professional training courses in such fields as communications, event management and organisation, conference and meeting management and organisation and facilitation. Also trainers in adult education and organisational change agents will find many useful insights. The lecturers for the minor event management (part of a degree in Communications at NHL in the Netherlands) have already adopted the book as compulsory reading material for their students, while two more educational institutions have also expressed an interest in doing so even before the book has been published.
Author: Patrick M. Lencioni
Author: Marcia Ballinger
Author: 
Author: Glen Curtis Ramsborg
Author: Antony Jay
Author: Adam Toporek
Author: Rudy R. Wright
Author: Jeff Stetson
Author: Paul Smith
Author: Eric de Groot