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Measuring Organizational Performance

Measuring Organizational Performance PDF Author: Robert B. Carton
Publisher: Edward Elgar Publishing
ISBN: 1847202845
Category : Business & Economics
Languages : en
Pages : 580

Book Description
This exciting and innovative book will find its audience in researchers and scholars at many levels of academe in the fields of entrepreneurship and strategic management, organizational theory and accounting, and finance.

Measuring Organizational Performance

Measuring Organizational Performance PDF Author: Robert B. Carton
Publisher: Edward Elgar Publishing
ISBN: 1847202845
Category : Business & Economics
Languages : en
Pages : 580

Book Description
This exciting and innovative book will find its audience in researchers and scholars at many levels of academe in the fields of entrepreneurship and strategic management, organizational theory and accounting, and finance.

Measuring and Managing Performance in Organizations

Measuring and Managing Performance in Organizations PDF Author: Robert Austin
Publisher: Addison-Wesley
ISBN: 0133488403
Category : Computers
Languages : en
Pages : 286

Book Description
This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!

Transforming Performance Measurement

Transforming Performance Measurement PDF Author: Dean Spitzer
Publisher: AMACOM
ISBN: 0814430090
Category : Business & Economics
Languages : en
Pages : 312

Book Description
Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

The Measurement of Organizational Effectiveness, Productivity, Performance and Success

The Measurement of Organizational Effectiveness, Productivity, Performance and Success PDF Author: Rosabeth Moss Kanter
Publisher:
ISBN:
Category : Endowments
Languages : en
Pages : 60

Book Description


The Measurement of Organizational Effectiveness

The Measurement of Organizational Effectiveness PDF Author:
Publisher:
ISBN:
Category : Organizational effectiveness
Languages : en
Pages : 287

Book Description
The general topic of defining organization effectiveness is addressed. While no succinct definition is provided, a construct of organizational effectiveness is recognized. Existing theory, research, and practice surrounding the construct has been searched and current measurement techniques have been cataloged along with summaries of various theories and models. Alternative methodological approaches and manifest characteristics of organizations in terms of effectiveness are considered. A compilation of independent, dependent, and intervening variables is presented. Suggestions are offered for future research in the Navy setting in the area of organizational effectiveness. (Author).

Organizational Effectiveness

Organizational Effectiveness PDF Author: Ivan T. Robertson
Publisher: John Wiley & Sons
ISBN: 0470867590
Category : Psychology
Languages : en
Pages : 304

Book Description
Organizational Effectiveness: The Role of Psychology examines psychological approaches in organizations, not from the more common perspective of their impact on individuals, but in relation to how the work of psychologists impacts on the overall effectiveness of the organization. It also provides a critical review of what psychology has to offer; the way psychologists choose the problems they address, work with others, and evaluate and demonstrate the impact they have. Robertson, Callinan and Bartram have brought together leading researchers and practitioners in work and organizational psychology. Each chapter provides a review of current knowledge, practice, issues and future directions in their own area of expertise, with a focus on contributions and implications for organizational functioning and the wider arena of managerial thinking. This book is for anyone interested in understanding the complex relations between individual, group and organisational performance and effectiveness. It is a valuable and challenging resource for advanced students and practitioners of occupational psychology, organizational behaviour, HRM, and psychological consultancy in organizations.

Enhancing Organizational Performance

Enhancing Organizational Performance PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309175828
Category : Business & Economics
Languages : en
Pages : 298

Book Description
Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.

Measuring Performance in Public and Nonprofit Organizations

Measuring Performance in Public and Nonprofit Organizations PDF Author: Theodore H. Poister
Publisher: John Wiley & Sons
ISBN: 047036517X
Category : Business & Economics
Languages : en
Pages : 315

Book Description
In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25

Organizational Assessment

Organizational Assessment PDF Author: Edward E. Lawler
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 696

Book Description
Monograph on the measurement of business organization behaviour and organization development in view of quality of working life - explains purposes, models, methodologys and processes of organizational assessment. Bibliography pp. 624 to 658 and diagrams.

The Essence and Measurement of Organizational Efficiency

The Essence and Measurement of Organizational Efficiency PDF Author: Tadeusz Dudycz
Publisher: Springer
ISBN: 3319211390
Category : Business & Economics
Languages : en
Pages : 335

Book Description
This book offers a collection of studies on various organizations’ efficiency, criteria for evaluating efficiency, together with tools and methods for measuring efficiency. The articles included present an interdisciplinary look at efficiency, its essence and the principles of its measurement. They represent an attempt to seek the conceptual boundaries of efficiency, i.e. to clarify this abstract and multidimensional concept including its relation to innovation, competitiveness and intellectual capital. The contributions also identify a broad spectrum of conditions for achieving efficiency in various types of organizations and systems (e.g. health care, hybrid organizations, non-profit organizations), representing various industries (e.g. insurance, banking, tourism, agriculture).