Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Managing Public-access Computers PDF full book. Access full book title Managing Public-access Computers by Donald A. Barclay. Download full books in PDF and EPUB format.
Author: Donald A. Barclay Publisher: ISBN: Category : Computers Languages : en Pages : 252
Book Description
Discusses issues involved in day-to-day operation of public-access computers in libraries, including maintenance, observations on usage, security, training, and user feedback.
Author: Donald A. Barclay Publisher: Rowman & Littlefield ISBN: 0810887339 Category : Language Arts & Disciplines Languages : en Pages : 233
Book Description
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users. In Serving Online Customers: Lessons for Libraries from the Business World, Donald A. Barclay carefully examines business literature to identify the best customer service practices of online companies and shows readers how to adapt these practices to the library environment. Chapter coverage includes these critical areas: Improving the Self-Service Experience Bringing Reference Service to the Online Customer Adding Libraries to the Distance Education Mix Designing Library Websites for Both Trust and Pleasure Implementing Recommendation Agents and Avatars into Online Services Linking Continuous Assessment to Online Service Improvement This book will help any library greatly enhance their online users’ experience and help bring new users to the library.
Author: Chrystie Hill Publisher: American Library Association ISBN: 0838991599 Category : Language Arts & Disciplines Languages : en Pages : 193
Book Description
Whatever your role, and whatever size or type of library, the principles outlined here can support anyone working to build a strong community of engaged, interested, and satisfied library users.
Author: Stephen T. Bajjaly Publisher: American Library Association ISBN: 9780838907450 Category : Computers Languages : en Pages : 228
Book Description
The Community Networking Handbook surveys the complete process of community networking: planning, developing partnerships, funding, marketing, content, public access, and evaluation. Under the guidance of author Stephen Bajjaly, founder and project director of South Carolina's MidNet, you will learn how the community network works, and how you can play your part.
Author: Karen Mossberger Publisher: MIT Press ISBN: 0262633531 Category : Political Science Languages : en Pages : 235
Book Description
This analysis of how the ability to participate in society online affects political and economic opportunity finds that technology use matters in wages and income and civic participation and voting. Just as education has promoted democracy and economic growth, the Internet has the potential to benefit society as a whole. Digital citizenship, or the ability to participate in society online, promotes social inclusion. But statistics show that significant segments of the population are still excluded from digital citizenship. The authors of this book define digital citizens as those who are online daily. By focusing on frequent use, they reconceptualize debates about the digital divide to include both the means and the skills to participate online. They offer new evidence (drawn from recent national opinion surveys and Current Population Surveys) that technology use matters for wages and income, and for civic engagement and voting. Digital Citizenship examines three aspects of participation in society online: economic opportunity, democratic participation, and inclusion in prevailing forms of communication. The authors find that Internet use at work increases wages, with less-educated and minority workers receiving the greatest benefit, and that Internet use is significantly related to political participation, especially among the young. The authors examine in detail the gaps in technological access among minorities and the poor and predict that this digital inequality is not likely to disappear in the near future. Public policy, they argue, must address educational and technological disparities if we are to achieve full participation and citizenship in the twenty-first century.
Author: Ruth W. Millar Publisher: Coteau Books ISBN: 155050570X Category : History Languages : en Pages : 209
Book Description
Saskatoon Public Library’s history is suffused with drama. Floods, fires, boardroom battles, clashes with City Hall, strikes,bold art robberies, outraged and belligerent patrons, pilfering and mutilation of materials, stalkers and flashers, animals at large on the premises, theft of computer equipment, and a covered-up dispute that sent its chief librarian fleeing into obscurity – all appear in these pages. Set these stormy incidents against a historical matrix of two world wars, a major Depression, world-wide epidemics, and a revolution in technology, and the colourful pageantry of the Saskatoon Library history emerges.But mostly the Library quietly hummed along – efficient, orderly and welcoming. It has been a symbol of public service, a haven for troubled souls, an escape for the bored, as well as a treasure house for information seekers. As an institution, the SPL has had a remarkably progressive history of service and compassion – even missionary zeal – reaching out to the disabled, the illiterate, the poor, “New Canadians” and Aboriginal folk.
Author: Johnna Percell Publisher: Emerald Group Publishing ISBN: 1787548864 Category : Language Arts & Disciplines Languages : en Pages : 260
Book Description
At the heart of any discussion about the future of libraries is the future of librarians—and how well our instructional programs, especially the Master of Library Science (MLS) degree, prepare them for their careers. This book continues the critical conversations around preparing future librarians.
Author: Stephanie K. Gerding Publisher: Information Today, Inc. ISBN: 9781573872690 Category : Business & Economics Languages : en Pages : 276
Book Description
Here is a useful and reassuring guide for library staff who find themselves newly responsible for technology training - whether in computer labs, classrooms, or one-to-one with library users. Author Stephanie Gerding addresses the most common concerns of new trainers, recommends proven tools and techniques, and shares helpful advice from many of her fellow library tech trainers. The book is designed to help staff get up to speed quickly, showing them how to integrate expert tips and tricks and leverage their natural skills to ensure excellent results in any library technology training situation.
Author: Bernice Kao Publisher: Bloomsbury Publishing USA ISBN: 1610691539 Category : Language Arts & Disciplines Languages : en Pages : 152
Book Description
This unique book covers the who, what, when, where, why, and, most important, the HOW of creating a career center or jobseeker program in a public library. Blueprint for a Job Center at Your Library provides a practical, down-to-earth guide for library staff who wish to better meet one of their patrons' most pressing needs. The book covers everything from program planning for classes, workshops, and special events to career advising, resources and facilities, recruiting personnel, funding, outreach and promotion, and program evaluation. The authors share a plethora of tips and tricks that can be customized to enable even small public libraries to offer job-search help. Real-life examples and case studies from across the United States show the blueprint in action. Even those who already have a job center in their library will learn about forming resourceful partnerships, gain new ideas for funding sources, and discover innovative services they can provide easily and affordably.
Author: Donald A. Barclay
Author: Donald A. Barclay
Author: Chrystie Hill
Author: Stephen T. Bajjaly
Author: Karen Mossberger
Author: 
Author: Ruth W. Millar
Author: Johnna Percell
Author: Stephanie K. Gerding
Author: Bernice Kao
Author: United States. Congress. Senate. Special Committee on Aging