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Author: Jeffrey D. Ford Publisher: Berrett-Koehler Publishers ISBN: 1609944550 Category : Business & Economics Languages : en Pages : 283
Book Description
Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical. Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie Ford identify four types of conversations that every one of us must use to get things done: initiative conversations to introduce something new; understanding conversations to help people relate to new ideas or processes; performance conversations to request specific actions and results; and closure conversations to complete work and give people a sense of accomplishment . They identify the specific elements that make each of these conversations successful and show how they can be put together in different ways to achieve different objectives. The Four Conversations demonstrates how to use the right conversation at the right time—planning and starting each one well, and finishing every conversation effectively—to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success: stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.
Author: Jeffrey D. Ford Publisher: Berrett-Koehler Publishers ISBN: 1609944550 Category : Business & Economics Languages : en Pages : 283
Book Description
Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical. Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie Ford identify four types of conversations that every one of us must use to get things done: initiative conversations to introduce something new; understanding conversations to help people relate to new ideas or processes; performance conversations to request specific actions and results; and closure conversations to complete work and give people a sense of accomplishment . They identify the specific elements that make each of these conversations successful and show how they can be put together in different ways to achieve different objectives. The Four Conversations demonstrates how to use the right conversation at the right time—planning and starting each one well, and finishing every conversation effectively—to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success: stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.
Author: Rod Brace Publisher: Lucid Books ISBN: 0978926528 Category : Conversation Languages : en Pages : 96
Book Description
A lack of employee engagement and support plagues organizations world-wide. In FOUR CONVERSATIONS, leaders encounter the lost art of conversation. By categorizing employees, volunteers, or team members into four distinct conversational groups, leaders strategically connect individuals with the purpose of their organization. This concise leadership guide is a must for all leaders who desire a highly supportive and engaged team.
Author: Susan Scott Publisher: Penguin ISBN: 9780425193372 Category : Self-Help Languages : en Pages : 324
Book Description
Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
Author: Jerry Connor Publisher: Nicholas Brealey ISBN: 1529391091 Category : Business & Economics Languages : en Pages : 185
Book Description
Based on data and insights from over 100k virtual and in-person coaching conversations conducted by the talented coaches of BTS Coach, comes the first book to take BTS Coach's evidence-based coaching process to a mass audience. In a concise, easy-to-understand manner, the book reveals 4 mindsets (Be, Relate, Think, Inspire) that are most critical for individuals to experience deep, meaningful change, along with the process and tools for sparking their own powerful conversations to get the best out of themselves and those around them.
Author: Danny Woestman Publisher: ISBN: 9781716951695 Category : Languages : en Pages : 0
Book Description
In Four Conversations to Have With Your Team, Woestman uses simple storytelling to lay a foundation for school leaders to help them point conversations in the right direction. Carl, a newly appointed superintendent, finds himself being tutored by the leader he is replacing at Central School District. As he meets with old and new staff, parents, and even his family, he realizes that there are four simple types of conversations that every leader can use to keep stakeholders informed and engage them in the work of running schools. Read this book to learn a simple framework for engaging employees and connecting with the new generation of teachers and educators. Read this book to see examples of how to interact with administrators, custodians, aides, and teachers in ways that help build trust and relationships.
Author: Douglas Stone Publisher: Penguin ISBN: 0593511697 Category : Psychology Languages : en Pages : 401
Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Jeffrey Ford Publisher: ReadHowYouWant.com ISBN: 1458780589 Category : Business & Economics Languages : en Pages : 302
Book Description
Explores how even small changes in the way we talk with one another can produce extraordinarily positive outcomes. Describes how to get maximum results from four types of conversations we use every day Research-based and practical, with sample dialogues and personal stories that show how to put the four conversations into practice Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn't just difficult' conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical. Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie Ford identify four types of conversations that every one of us must use to get things done; initiative conversations to introduce something new; understanding conversations to help people relate to new ideas or processes; performance conversations to request specific actions and results; and closure conversations to complete work and give people a sense of accomplishment . They identify the specific elements that make each of these conversations successful and show how they can be put together in different ways to achieve different objectives. The Four Conversations demonstrates how to use the right conversation at the right time - planning and starting each one well, and finishing every conversation effectively - to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success; stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.
Author: Mikael Krogerus Publisher: W. W. Norton & Company ISBN: 1324001992 Category : Business & Economics Languages : en Pages : 131
Book Description
Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations. • Want better conversations? Ask open-ended questions that have no right or wrong answers—make your partner feel brilliant. • Want better meetings? Ban smartphones, use a timer, and make everyone stand up. • Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it.
Author: Glenn E. Singleton Publisher: Corwin Press ISBN: 1412992664 Category : Education Languages : en Pages : 361
Book Description
"Since the highly acclaimed Courageous Conversations About Race offered educators a frame work and tools for promoting racial equity, many schools have implemented the Courageous Conversations Protocol. Now ... in a book that's rich with anecdote, Singleton celebrates the successes, outlines the difficulties, and provides specific strategies for moving Courageous Conversations from racial equity theory to practice at every level, from the classroom to the school superintendent's office"--Back cover.
Author: Jeffrey D. Ford
Author: Jeffrey D. Ford
Author: Rod Brace
Author: Susan Scott
Author: Jerry Connor
Author: Blair Enns
Author: Danny Woestman
Author: Douglas Stone
Author: Jeffrey Ford
Author: Mikael Krogerus
Author: Glenn E. Singleton