Author: Publisher:
ISBN:
Category : Automobile dealers
Languages : en
Pages : 116
Book Description
The Ford Dealer Story
Author: The Ford Dealers News
Author: The Ford Century in Minnesota
Author: Brian McMahonPublisher:
ISBN: 9780816637195
Category : Business & Economics
Languages : en
Pages : 0
Book Description
In 1903, before the Ford Motor Company was even incorporated, Stephen Tenvoorde signed a contract to sell "Fordmobiles" at his bicycle shop in St. Cloud, Minnesota. Four generations later, the Tenvoorde family still operates what is now the oldest Ford dealership in the world. Brian McMahon chronicles how the fortunes of the company and the state became intertwined during that century. Ford assembled Model T cars in the world's tallest automobile plant in Minneapolis and a three-story structure in St. Paul--both still standing. These factories quickly became functionally obsolete after the development of the moveable assembly line. The hunt for a new site to build a modern, single-story plant stirred intense rivalry between Minneapolis and St. Paul. Henry Ford took a rare personal interest in the search and selected a 125-acre parcel in St. Paul overlooking the recently built High Dam on the Mississippi River, which allowed for navigation and hydroelectric power. The Twin Cities Assembly Plant would go on to manufacture millions of cars, trucks, tractors, and military vehicles until its closure in 2011. Henry Ford's large-scale experiments with every aspect of the industrial economy sent ripples and shockwaves through the lives of Minnesotans--management and assembly line workers, dealers and customers, families and communities. First-person accounts of more than forty retired auto workers share what it was like to work at Ford--from the early years of the Minneapolis plant to the final hours of the Twin Cities Assembly Plant in St. Paul. McMahon documents the company's transformation--through the Depression, the rise of the United Auto Workers Union, World War II, women joining the workforce, competition from imported cars, globalization, outsourcing, and the closing of the plant. This publication was made possible in part by the people of Minnesota through a grant funded by an appropriation to the Minnesota Historical Society from the Minnesota Arts and Cultural Heritage Fund. Any views, findings, opinions, conclusions or recommendations expressed in this publication are those of the authors and do not necessarily represent those of the State of Minnesota, the Minnesota Historical Society, or the Minnesota Historic Resources Advisory Committee.
The Ford Dealership Volume I: 1903-1954
Author: Henry DominguezPublisher:
ISBN: 9780977770120
Category :
Languages : en
Pages :
Book Description
A pictorial history of the Ford dealership from 1903 to 1954.
Edsel
Author: Henry L DominguezPublisher: SAE International
ISBN: 0768009200
Category : Technology & Engineering
Languages : en
Pages : 480
Book Description
Carefully crafted from thousands of Ford archives, written interviews, and first-hand accounts told by people who knew the man, Edsel: The Story of Henry Ford's Forgotten Son, brings into focus the remarkable life of Edsel Ford. The book chronicle's Edsel's life from his early days of growing up in and around his father's company, through the controversy of his World War I draft notice and eventual exemption, the design change from the Model T to the Model A, and the creation of the Ford Foundation. 27 chapters in all help to shed light on the life of a man who preferred to spend most of his life out of the limelight.
Ford Times
Author: Publisher:
ISBN:
Category : Automobile travel
Languages : en
Pages : 60
Book Description
The Ford owner's magazine.
Ford Dealer and Owner
Author: The Automobile and American Life, 2d ed.
Author: John HeitmannPublisher: McFarland
ISBN: 147666935X
Category : Transportation
Languages : en
Pages : 292
Book Description
Now revised and updated, this book tells the story of how the automobile transformed American life and how automotive design and technology have changed over time. It details cars' inception as a mechanical curiosity and later a plaything for the wealthy; racing and the promotion of the industry; Henry Ford and the advent of mass production; market competition during the 1920s; the development of roads and accompanying highway culture; the effects of the Great Depression and World War II; the automotive Golden Age of the 1950s; oil crises and the turbulent 1970s; the decline and then resurgence of the Big Three; and how American car culture has been represented in film, music and literature. Updated notes and a select bibliography serve as valuable resources to those interested in automotive history.
Customers for Life
Author: Carl SewellPublisher: Crown Currency
ISBN: 0307567311
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
Crazy Town
Author: Robyn DoolittlePublisher: Penguin Canada
ISBN: 0143191349
Category : Biography & Autobiography
Languages : en
Pages : 419
Book Description
His drug and alcohol-fuelled antics made world headlines and engulfed a city in unprecedented controversy. Toronto Mayor Rob Ford’s personal and political troubles have occupied centre stage in North America’s fourth largest city since news broke that men involved in the drug trade were selling a videotape of Ford appearing to smoke crack cocaine. Toronto Star reporter Robyn Doolittle was one of three journalists to view the video and report on its contents in May 2013. Her dogged pursuit of the story has uncovered disturbing details about the mayor’s past and embroiled the Toronto police, city councilors, and ordinary citizens in a raucous debate about the future of the city. Even before those explosive events, Ford was a divisive figure. A populist and successful city councillor, he was an underdog to become mayor in 2010. His politics and mercurial nature have split the amalgamated city in two. But there is far more to the story. The Fords have a long, unhappy history of substance abuse and criminal behavior. Despite their troubles, they are also one of the most ambitious families in Canada. Those close to the Fords say they often compare themselves to the Kennedys and believe they were born to lead. Regardless of whether the mayor survives the scandal, the Ford name is on the ballot in the mayoralty election of 2014. Fast-paced and insightful, Crazy Town is a page-turning portrait of a troubled man, a formidable family and a city caught in an jaw-dropping scandal.