The Customer Prevention Culture PDF Download

Author: Tom Halpin
Publisher:
ISBN: 9781938018145
Category :
Languages : en
Pages : 116

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Book Description

Author: Martin T. Biegelman
Publisher: John Wiley & Sons
ISBN: 1118235517
Category : Business & Economics
Languages : en
Pages : 448

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Book Description
Now in a Second Edition, this practical book helps corporate executives and managers how to set up a comprehensive and effective fraud prevention program in any organization. Completely revised with new cases and examples, the book also discusses new global issues around the Foreign Corrupt Practices Act (FCPA). Additionally, it covers best practices for establishing a unit to protect the financial integrity of a business, among other subjects. The book has many checklists and real-world examples to aid in implementation and an instructor's URL including a test bank to aid in course adoptions.

Author: Lisa Aronson Fontes
Publisher: SAGE
ISBN: 9780803954359
Category : Education
Languages : en
Pages : 328

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Book Description
Sexual Abuse in Nine North American Cultures is essential reading for advanced students and all who deal with child abuse, including those involved in therapy, child protection, and the medical, legal, and educational systems.

Author: Essien, Essien
Publisher: IGI Global
ISBN: 1799825752
Category : Political Science
Languages : en
Pages : 521

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Book Description
The contemporary conflict scenarios are beyond the reach of standardized approaches to conflict resolution. Given the curious datum that culture is implicated in nearly every conflict in the world, culture can also be an important aspect of efforts to transform destructive conflicts into more constructive social processes. Yet, what culture is and how culture matters in conflict scenarios is contested and regrettably unexplored. The Handbook of Research on the Impact of Culture in Conflict Prevention and Peacebuilding is a critical publication that examines cultural differences in conflict resolution based on various aspects of culture such as morals, traditions, and laws. Highlighting a wide range of topics such as criminal justice, politics, and technological development, this book is essential for educators, social scientists, sociologists, political leaders, government officials, academicians, conflict resolution practitioners, world peace organizations, researchers, and students.

Author: Dr. Prentice Chandler Chandler
Publisher: Rowman & Littlefield
ISBN: 1475844506
Category : Education
Languages : en
Pages : 167

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Book Description
As awareness grows about the alarming increase in youth suicide rates, school leaders need information on suicide prevention and postvention. Tragically, the search often begins only after the school community has suffered the loss of a student. Schools must start to be proactive and educate themselves about risk factors and prevention strategies. Designed as a handbook for busy educators, A Culture of Caring: A Suicide Prevention Guide for Schools (K—12) includes information about prevention, intervention, and postvention along with commentary from experts in the field. Each chapter stands alone and does not have to be read in sequence. Resources and descriptions of programs relevant to each chapter are organized by topic. School leaders, counselors, and teachers can use the information to create their own plans or just glance through it to get ideas. With this book, any school community that takes suicide prevention seriously will have access the knowledge, tools and resources to save lives.

Author: Robert L. Helmreich
Publisher: Routledge
ISBN: 042987345X
Category : Social Science
Languages : en
Pages : 480

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Book Description
Published in 1998, culture forms a complex framework of national, organizational, and professional attitudes and values within which groups and individuals function. The reality and strength of culture become salient when we work within a new group and interact with people who have well established norms and values. In this book the authors report the results of their ongoing exploration of the influences of culture in two professions, aviation and medicine. Their focus is on commercial airline pilots and operating room teams. Within these two environments they show the effect of professional, national and organizational cultures of individual attitudes and values and team interaction.

Author: Frank Yiannas
Publisher: Springer
ISBN: 1493924893
Category : Medical
Languages : en
Pages : 105

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Book Description
This book helps in Achieving food safety success which requires going beyond traditional training, testing, and inspectional approaches to managing risks. It requires a better understanding of the human dimensions of food safety. In the field of food safety today, much is documented about specific microbes, time/temperature processes, post-process contamination, and HACCP–things often called the hard sciences. There is not much published or discussed related to human behavior–often referred to as the “soft stuff.” However, looking at foodborne disease trends over the past few decades and published regulatory out-of-compliance rates of food safety risk factors, it’s clear that the soft stuff is still the hard stuff. Despite the fact that thousands of employees have been trained in food safety around the world, millions have been spent globally on food safety research, and countless inspections and tests have been performed at home and abroad, food safety remains a significant public health challenge. Why is that? Because to improve food safety, we must realize that it’s more than just food science; it’s the behavioral sciences, too. In fact, simply put, food safety equals behavior. This is the fundamental principle of this book. If you are trying to improve the food safety performance of a retail or food service establishment, an organization with thousands of employees, or a local community, what you are really trying to do is change people’s behavior. The ability to influence human behavior is well documented in the behavioral and social sciences. However, significant contributions to the scientific literature in the field of food safety are noticeably absent. This book will help advance the science by being the first significant collection of 50 proven behavioral science techniques, and be the first to show how these techniques can be applied to enhance employee compliance with desired food safety behaviors and make food safety the social norm in any organization.

Author: Frank Yiannas
Publisher: Springer Science & Business Media
ISBN: 0387728678
Category : Technology & Engineering
Languages : en
Pages : 96

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Book Description
Food safety awareness is at an all time high, new and emerging threats to the food supply are being recognized, and consumers are eating more and more meals prepared outside of the home. Accordingly, retail and foodservice establishments, as well as food producers at all levels of the food production chain, have a growing responsibility to ensure that proper food safety and sanitation practices are followed, thereby, safeguarding the health of their guests and customers. Achieving food safety success in this changing environment requires going beyond traditional training, testing, and inspectional approaches to managing risks. It requires a better understanding of organizational culture and the human dimensions of food safety. To improve the food safety performance of a retail or foodservice establishment, an organization with thousands of employees, or a local community, you must change the way people do things. You must change their behavior. In fact, simply put, food safety equals behavior. When viewed from these lenses, one of the most common contributing causes of food borne disease is unsafe behavior (such as improper hand washing, cross-contamination, or undercooking food). Thus, to improve food safety, we need to better integrate food science with behavioral science and use a systems-based approach to managing food safety risk. The importance of organizational culture, human behavior, and systems thinking is well documented in the occupational safety and health fields. However, significant contributions to the scientific literature on these topics are noticeably absent in the field of food safety.

Author: Robert Hafey
Publisher: CRC Press
ISBN: 1439816433
Category : Business & Economics
Languages : en
Pages : 188

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Book Description
While worker safety is often touted as a companys first priority, more often than not, safety activity is driven by compliance to legislation rather than any safety improvement initiative. Lean takes a proactive approach it is not contingent on legislation. A serious Lean effort will tear apart an old inefficient entitlement-riddled culture and

Author: Terry L. Mathis
Publisher: John Wiley & Sons
ISBN: 1118530241
Category : Technology & Engineering
Languages : en
Pages : 221

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Book Description
Provides a clear road map to instilling a culture of safety excellence in any organization Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there. STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization. STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to: Create a culture of excellence that is reinforced and empowered at every level Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges Maintain and continuously improve the performance of your organization's safety culture Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance. By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.