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Author: Doug Levy Publisher: Public Safety Press ISBN: 9781732065956 Category : Business & Economics Languages : en Pages : 0
Book Description
The all-new 2023 edition of The Communications Golden Hour®: The Essential Guide to Public Information When Every Minute Counts captures what Doug Levy and dozens of other experienced PIOs have learned the hard way in crises and emergencies of all kinds. With lessons from those who have been on the front lines and in the headlines, the all-new second edition teaches both government and corporate communicators how to be ready for anything. Updated with case studies on the Covid-19 pandemic, racial justice protests, and major disasters like the Florida building collapse.
Author: Doug Levy Publisher: Public Safety Press ISBN: 9781732065956 Category : Business & Economics Languages : en Pages : 0
Book Description
The all-new 2023 edition of The Communications Golden Hour®: The Essential Guide to Public Information When Every Minute Counts captures what Doug Levy and dozens of other experienced PIOs have learned the hard way in crises and emergencies of all kinds. With lessons from those who have been on the front lines and in the headlines, the all-new second edition teaches both government and corporate communicators how to be ready for anything. Updated with case studies on the Covid-19 pandemic, racial justice protests, and major disasters like the Florida building collapse.
Author: Doug Levy Publisher: Public Safety Press ISBN: Category : Business & Economics Languages : en Pages : 0
Book Description
The all-new second edition of The Communications Golden Hour®: The Essential Guide to Public Information When Every Minute Counts captures what Doug Levy and dozens of other experienced PIOs have learned the hard way in crises and emergencies of all kinds. With lessons from those who have been on the front lines and in the headlines, the all-new second edition teaches both government and corporate communicators how to be ready for anything. Updated with case studies on the Covid-19 pandemic, racial justice protests, and major disasters like the Florida building collapse. Includes lessons from police, public health, and corporate leaders. Updated March 2024 to include the latest on AI tools and other recent developments.
Author: Doug Levy Publisher: Public Safety Press ISBN: 9781732065932 Category : Languages : en Pages : 136
Book Description
Veteran communicator Doug Levy shows how to apply best practices from 30+ years of experience to the latest health emergencies, including checklists and worksheets to help both public and private sector communicators and guidance on effective communications in an era of "alternate facts." Applying the Communications Golden Hour® framework to health emergencies, this book shows how to focus on what matters most when essential information must get out fast. Includes checklists and worksheets that even experienced public information officers will find helpful - no matter what the emergency is. Written by the former chief communications officer of one of the top medical centers in the country, the book captures learning from a wide range of professionals and decades of experience handling crises ranging from Ebola to mass casualty incidents, earthquakes, hurricanes, and other natural disasters. By reading this book, you will learn how to craft more effective messages that tell your audience what to do -- right now.
Author: Doug Levy Publisher: Public Safety Press ISBN: 9781732065994 Category : Languages : en Pages : 136
Book Description
Veteran communicator Doug Levy shows how to apply best practices from 30+ years of experience to the latest health emergency, including checklists and worksheets to help both public and private sector communicators and guidance on effective communications in an era of "alternate facts." Applying the Communications Golden Hour® framework to health emergencies, this book shows how to focus on what matters most when essential information must get out fast. Includes checklists and worksheets that even experienced public information officers will find helpful - no matter what the emergency is. Written by the former chief communications officer of one of the top medical centers in the country, the book captures learning from a wide range of professionals and decades of experience handling crises ranging from Ebola to mass casualty incidents, earthquakes, hurricanes, and other natural disasters. By reading this book, you will learn how to craft more effective messages that tell your audience what to do -- right now.
Author: Doug Levy Publisher: Public Safety Press ISBN: 9781732065949 Category : Languages : en Pages : 70
Book Description
Veteran communicator Doug Levy shows how to apply best practices from 30+ years of experience to the latest health emergencies, including checklists and worksheets to help both public and private sector communicators and guidance on effective communications in an era of "alternate facts." Applying the Communications Golden Hour® framework to health emergencies, this book shows how to focus on what matters most when essential information must get out fast. Includes checklists and worksheets that even experienced public information officers will find helpful - no matter what the emergency is. Written by the former chief communications officer of one of the top medical centers in the country, the book captures learning from a wide range of professionals and decades of experience handling crises ranging from Ebola to mass casualty incidents, earthquakes, hurricanes, and other natural disasters. By reading this book, you will learn how to craft more effective messages that tell your audience what to do -- right now. This is the "Express Edition," focused on current issues related to the 2020 health emergency across the United States and around the world.
Author: Health Protection Agency Publisher: The Stationery Office ISBN: 9780117032460 Category : Medical Languages : en Pages : 194
Book Description
This handbook contains a number of papers which set out practical information and best practice guidance for staff involved in all aspects of health emergency planning. Topics covered include: an introduction to major incidents and disasters; a review of the legal framework; crisis management and organisational learning issues; hazard identification and risk management; emergency plans, including the types of plans, their structures and the planning process; plan evaluation and audit; planning exercises and training; multi-agency responses; roles and responsibilities of the Department of Health, the Health Protection Agency and the NHS, as well as relations between local and national healthcare bodies; chemical, biological, radiological and nuclear (CBRN) incidents, including decontamination, sheltering and evacuation issues; public relations and media management; organisational debriefing and reporting following major incidents. This publication provides a supporting resource to the publication 'The NHS Emergency Planning Guidance' (Department of Health, 2005).
Author: Steven Fink Publisher: McGraw Hill Professional ISBN: 0071799222 Category : Business & Economics Languages : en Pages : 335
Book Description
The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW
Author: Amanda Coleman Publisher: Kogan Page Publishers ISBN: 1789662915 Category : Business & Economics Languages : en Pages : 222
Book Description
Crisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Crisis Communication Strategies is a must-have handbook which covers the whole span of the crisis from preparing and laying the groundwork before it occurs, during the incident, and the aftermath, including the move to recovery. It guides readers through each phase, providing details of what to consider, what should be done, and tips and checklists for improved responses. Crisis Communication Strategies equips readers to deal with any kind of crisis - whether caused by internal error, customer action, natural disasters, terrorism or political upheaval. Supported by case studies and examples from responses to events including the 2011 Norway terror attacks, the 2018 British Airways data breach, the 2017 Pepsi advert and the 2005 Hurricane Katrina New Orleans floods, the book explores the role of leadership in a crisis and developing a crisis communication response that has people at the heart of it. Crisis Communication Strategies is the essential guide for PR and communication professionals to protecting your company and building true, long-term resilience.
Author: Beatriz Williams Publisher: HarperCollins ISBN: 0062834770 Category : Fiction Languages : en Pages : 465
Book Description
“The Golden Hour is pure golden delight Beatriz Williams is at the top of her game.” —Kate Quinn, New York Times Bestselling Author of The Alice Network Beatriz Williams, the New York Times bestselling author of The Summer Wives, is back with another hot summer read; a dazzling epic of World War II in which a beautiful young “society reporter” is sent to the Bahamas, a haven of spies, traitors, and the infamous Duke and Duchess of Windsor. The Bahamas, 1941. Newly-widowed Leonora “Lulu” Randolph arrives in the Bahamas to investigate the Governor and his wife for a New York society magazine. After all, American readers have an insatiable appetite for news of the Duke and Duchess of Windsor, that glamorous couple whose love affair nearly brought the British monarchy to its knees five years earlier. What more intriguing backdrop for their romance than a wartime Caribbean paradise, a colonial playground for kingpins of ill-gotten empires? Or so Lulu imagines. But as she infiltrates the Duke and Duchess’s social circle, and the powerful cabal that controls the islands’ political and financial affairs, she uncovers evidence that beneath the glister of Wallis and Edward’s marriage lies an ugly—and even treasonous—reality. In fact, Windsor-era Nassau seethes with spies, financial swindles, and racial tension, and in the middle of it all stands Benedict Thorpe: a scientist of tremendous charm and murky national loyalties. Inevitably, the willful and wounded Lulu falls in love. Then Nassau’s wealthiest man is murdered in one of the most notorious cases of the century, and the resulting coverup reeks of royal privilege. Benedict Thorpe disappears without a trace, and Lulu embarks on a journey to London and beyond to unpick Thorpe’s complicated family history: a fateful love affair, a wartime tragedy, and a mother from whom all joy is stolen. The stories of two unforgettable women thread together in this extraordinary epic of espionage, sacrifice, human love, and human courage, set against a shocking true crime . . . and the rise and fall of a legendary royal couple.
Author: Adrian Wheeler Publisher: Emerald Group Publishing ISBN: 178756617X Category : Business & Economics Languages : en Pages : 152
Book Description
This PRCA Practice Guide is designed to help PR people, clients and employers do the right thing in the turmoil of a crisis. Planning, preparation, resources, training: seizing and keeping the initiative; managing the aftermath. With numerous real-life examples and practical exercises plus advice from PR experts, journalists and editors.
Author: Doug Levy
Author: Doug Levy
Author: Doug Levy
Author: Doug Levy
Author: Doug Levy
Author: Doug Levy
Author: Health Protection Agency
Author: Steven Fink
Author: Amanda Coleman
Author: Beatriz Williams
Author: Adrian Wheeler