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Author: Peter Murphy Publisher: Routledge ISBN: 1136359362 Category : Business & Economics Languages : en Pages : 352
Book Description
How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor. The major features of resort development covered by this book include: • Environmental scanning of principal external and internal influential factors • The curse and blessings of seasonality • Competition for people’s recreation and retirement dollars • Guest activity programming • Environmental issues • Cruise ships as mobile resorts • Staffing issues in isolated areas • Financial challenges for owners and operators alike • Risk Management • Mutually beneficial options for various stakeholders Based on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts – large and small, urban and rural - to illustrate what can be achieved.
Author: Peter Murphy Publisher: Routledge ISBN: 1136359362 Category : Business & Economics Languages : en Pages : 352
Book Description
How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor. The major features of resort development covered by this book include: • Environmental scanning of principal external and internal influential factors • The curse and blessings of seasonality • Competition for people’s recreation and retirement dollars • Guest activity programming • Environmental issues • Cruise ships as mobile resorts • Staffing issues in isolated areas • Financial challenges for owners and operators alike • Risk Management • Mutually beneficial options for various stakeholders Based on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts – large and small, urban and rural - to illustrate what can be achieved.
Author: Robert Christie Mill Publisher: John Wiley & Sons ISBN: 047174722X Category : Business & Economics Languages : en Pages : 498
Book Description
This updated second edition of ""Resorts: Management and Operation"" addresses the expansion of the resort industry and provides practical, need-to-know information on the development and management of all aspects of these properties, which include ski areas, gaming properties, cruise ships, and spas.
Author: Randall S. Upchurch Publisher: Routledge ISBN: 0750679042 Category : Business & Economics Languages : en Pages : 328
Book Description
This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal considerations and professional ethics. Timeshare, or vacation ownership, is a relatively recent leisure phenomenon. It emerged in the late 1950s as a way to secure extra capital resources to fund property expansion. Shareholders had the right to use these properties on a regular basis. Although arrangements have grown in complexity and variation, the model allows for customers to buy rights to use a property for a fixed time period each year. Timeshare arrangements have experienced rapid international growth particularly in the last fifteen to twenty years and are now an important vacation arrangement. Most of the world's major hotel and resort developers now operate timeshare properties. Firms like Marriott, Hilton, Hyatt, Disney and Ramada have brought a new formality and legitimacy to timeshare development and operation.
Author: Armelle Solelhac Publisher: Routledge ISBN: 1000431622 Category : Sports & Recreation Languages : en Pages : 166
Book Description
Mountain resort tourism is a competitive environment, experiencing increasing growth in new markets such as China, that require the knowledge and skills developed by mature markets. This book provides these insights by offering a critical and up-to-date examination of the mountain industry. This book covers branding, management, and revenue optimization in an industry where very heavy investments are requested and mature markets need to ensure they remain competitive. Chapters include interviews with professionals and international experts on mature markets to shed light on the development and marketing strategies that make these resorts successful. Major issues facing mountain resorts today are addressed, including climate change, sustainability, COVID-19, the experience economy, yield management and dynamic pricing policies, and investment management. Offering valuable knowledge on how to successfully market and manage ski resorts in an ever-changing and competitive environment, this will be useful reading for upper-level students, researchers and current practitioners in winter sports, destination development and management, sport tourism, and development studies.
Author: Dave Roberts Publisher: Business Expert Press ISBN: 1637421923 Category : Business & Economics Languages : en Pages : 183
Book Description
This book guides the reader from the building blocks of revenue management, to pricing science and merchandising, and to broader issues of setting objectives in support of a revenue strategy. The discipline is evolving, and that evolution has been accelerated by the COVID-19 pandemic. Leaders in hotel revenue management, and more broadly in sales & marketing, need to understand these changes, and lead and adapt accordingly. This will require a strong foundation in analytics–not just modeling, but also business analytics in support of a holistic strategy. As more of the tactics of revenue management are executed through automation, and powered by machine learning, revenue managers will become more focused on strategy and will need to think about revenue management in the context of marketing, loyalty, and distribution. As the strategy component of the discipline increases, so too must the breadth of knowledge of revenue managers.
Author: Margaret Huffadine Publisher: McGraw-Hill Companies ISBN: 9780070308701 Category : Architecture Languages : en Pages : 251
Book Description
Hotel and resort development. It's one of the hottest, fastest-growing areas in the construction industry today, as well as one of the most creative and rewarding. But managing these unusually complex projects can pose plenty of potential headaches for the uninitiated. With the many clients on such projects who must be satisfied, the various contractors who must be dealt with, and all the different technologies that must be successfully implemented and coordinated, you need an exceptionally sophisticated and workable system of project management to pull it all together - smoothly, on time, and within budget. This book provides you with precisely that system! Drawing on the newest and most effective techniques of project management yet developed-techniques that are especially well-suited to the unique problems posed by hotel and resort development and other large commercial projects - this detailed, step-by-step guide takes you through every stage of the process. Among the many things you'll learn: how to establish market feasibility and minimize risk; how to ascertain the special functional needs of a particular hotel or resort complex and come up with an aesthetically pleasing, but cost-effective, plan to meet those needs; how to assemble a talented and smoothly functioning team, with tips on setting up clear lines of communication; how to balance the sometimes conflicting requirements of all the various clients involved - including owners, government authorities, hotel managers, and hotel users; how to conform to the constraints presented by budgetary and environmental concerns and still come up with a plan you'll be proud to put your name on; how to assure cost and quality control through every stage of the project; and how to achieve "hands-on" management of everything from the bidding process ... to procurements ... to planning and scheduling ... to liaisons with clients ... to each stage of construction ... to phase-out and completion of the project. Filled with fascinating case studies of ambitious hotel and resort projects that have been successfully and imaginatively carried out in recent years, this book is unequalled in providing expert advice on handling the complex issues you'll need to master a challenging and truly rewarding undertaking.
Author: Michael Collins Publisher: ISBN: 9781792401527 Category : Hotel management Languages : en Pages : 0
Book Description
Focuses on the application of sound customer service theory and best industry practices within the context of a hotel, lodging, or resort setting. Exceptional customer experiences and financial returns are interdependent and Delivering the Guest Experience explains this synergistic relationship.
Author: Denney G. Rutherford Publisher: John Wiley & Sons Incorporated ISBN: 9780442205348 Category : Hotel management. Languages : en Pages : 381
Book Description
Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR
Author: Roy C Wood Publisher: SAGE ISBN: 1446206424 Category : Business & Economics Languages : en Pages : 577
Book Description
At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world′s leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: • The nature of hospitality and hospitality management • The relationship of hospitality management to tourism, leisure and education provision • The current state of development of the international hospitality business • The core activities of food, beverage and accommodation management • Research strategies in hospitality management • Innovation and entrepreneurship trends • The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
Author: Peter Murphy
Author: Peter Murphy
Author: Robert Christie Mill
Author: Randall S. Upchurch
Author: Armelle Solelhac
Author: Georgia Hotton
Author: Dave Roberts
Author: Margaret Huffadine
Author: Michael Collins
Author: Denney G. Rutherford
Author: Roy C Wood