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Author: Jane M. Hunter Publisher: McGraw Hill Professional ISBN: 9780071408578 Category : Business & Economics Languages : en Pages : 484
Book Description
In telecom, the right billing system, operating efficiently, is key to profitability. This title offers comprehensive, practical help to telecom managers facing strategic decisions in this area.
Author: Jane M. Hunter Publisher: McGraw Hill Professional ISBN: 9780071408578 Category : Business & Economics Languages : en Pages : 484
Book Description
In telecom, the right billing system, operating efficiently, is key to profitability. This title offers comprehensive, practical help to telecom managers facing strategic decisions in this area.
Author: A. T. Bell Publisher: Virtualbookworm.com Publishing ISBN: 1589397371 Category : Business & Economics Languages : en Pages : 337
Book Description
FINALLY AN ALL INCLUSIVE TELECOMMUNICATIONS BILLING REFERENCE! This book can easily be referred to as the bible of telecommunications billing. It far exceeds what any other author has previously been able to provide. For experienced telecommunications professionals, it provides important information on how to streamline existing billing business processes. It shows how an organization needs to evolve billing information and business system architectures to support the future needs of the consumer. It is a strategic billing reference which goes beyond basic billing concepts. For less experienced telecom professionals, it is an introductory reference for telecom billing. It provides the reader with the background necessary to understand all aspects of this difficult subject. This is an excellent billing textbook for new telecom students or individuals working in the telecommunications field. It surpasses any preceding books written on this subject. Unlike its counterparts, this book assumes no understanding of telecom billing. When finished, the reader will be well versed in billing terms, processes, and strategies.
Author: Avi Ofrane Publisher: Althos ISBN: 9780974278742 Category : Technology & Engineering Languages : en Pages : 48
Book Description
This book explains how companies bill for telephone and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provider. To accomplish this, these systems provide account activation and tracking, service feature selection, selection of billing rates for specific calls, invoice creation, payment entry and management of communication with the customer. The authors have worked with hundreds of companies and many types of billing system and discovered that in the early 2000s, the functions of billing systems were dramatically changing due to the combining of voice, data and other types of services. Billing systems have also been transforming to allow for charging of non-traditional products and services such as candy from vending machines, tickets for entertainment events, and home delivery of pizza. This book provides the fundamentals for telecom billing and customer service systems. The topics that are explained include: types of services, standard billing processes, real time billing, multilingual support, multiple currencies, inter-carrier settlements, event sources and tracking, mediation devices, call detail records (CDRs), call processing, cycle billing, clearinghouse, invoicing, management reporting, processing payments, and posting to the financial system. Also included are the fundamentals of Customer Relationship Management (CRM), account activation, account management, billing system costs, call center, collections, exchange message record (EMR), automatic message accounting (AMA), carrier inter-exchange billing exchange record (CIBER), transferred accounting process (TAP), network data management-usage (NDM-U), interim standard 124 (IS-124), applications service providers (ASPs), local number portability (LNP), and customer self-care.
Author: Victor Morgante Publisher: ISBN: Category : Languages : en Pages : 156
Book Description
This book is an essential reference for both experienced telecommunications professionals and for those being introduced to telecommunications billing for the first time. Billing systems are the heartbeat of a telecommunications company and keeping the billing system running requires adroit knowledge and implementation of the End-to-End Billing Process. Regardless of which telecommunications billing system you work with, pre-paid or post-paid, understanding the fundamentals of the key functions and processes is essential to the success of failure of the billing system. Whether implementing a new billing system or replacing one, or managing a billing team, taking charge of the End-to-End Billing Process is critical.This book covers the terms, processes and techniques involved in telecommunications billing in an accessible manner and is ideal to share with the entire team working on a billing system. The complexity of billing systems is broken down into component parts so that the knowledge is accessible.Based on years of experience this book covers the things that you and your team need to consider when operating, implementing and building billing systems.
Author: Jane M. Hunter
Author: Jane M. Hunter
Author: A. T. Bell
Author: Avi Ofrane
Author: Victor Morgante
Author: Daniel Baker
Author: Suzanne Duke Philippus
Author: John Baron Ganote
Author: Daniel Baker
Author: Andrew McCormack
Author: Canadian Institute (1985- )