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Successful Service Design for Telecommunications

Successful Service Design for Telecommunications PDF Author: Sauming Pang
Publisher: John Wiley & Sons
ISBN: 9780470740828
Category : Technology & Engineering
Languages : en
Pages : 360

Book Description
Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent approach to designing scalable and operable processes that can be used when designing a variety of technologically based services; offering concepts, principles and numerous examples that the readers can easily adapt to their technological environment. Key features: Defines what telecommunications services are from business, technical and operational perspectives Explains how telecommunications services can be implemented, including implementation strategies for both new service introductions and enhancements to existing services The principles and management processes described can be used on all telecommunications services (fixed, mobile, broadband and wireless) and technology (e.g. IT and Internet) based services Includes references to the current best practices and industry standards and complements the eTom and the OSS/ BSS models proposed by the TeleManagement Forum Features numerous real-life scenarios and examples to support the discussion on the key concepts of service design This book will be of interest to managers, service designers, project managers, IT professionals, operation managers and senior executives who work in the telecommunications sector. University students studying telecommunications, IT and service science courses will also find this text insightful.

Compete and Win in Telecom Sales

Compete and Win in Telecom Sales PDF Author: Philip Max Kay
Publisher: CRC Press
ISBN: 1482280671
Category : Computers
Languages : en
Pages : 185

Book Description
For anyone ready to launch a successful career in sales for telecom equipment, services and technologies, or for veterans ready to break through to a higher level, this book provides a practical eight-step program for successful selling.

Captive Audience

Captive Audience PDF Author: Susan Crawford
Publisher: Yale University Press
ISBN: 0300167377
Category : Law
Languages : en
Pages : 351

Book Description
Ten years ago, the United States stood at the forefront of the Internet revolution. With some of the fastest speeds and lowest prices in the world for high-speed Internet access, the nation was poised to be the global leader in the new knowledge-based economy. Today that global competitive advantage has all but vanished because of a series of government decisions and resulting monopolies that have allowed dozens of countries, including Japan and South Korea, to pass us in both speed and price of broadband. This steady slide backward not only deprives consumers of vital services needed in a competitive employment and business market—it also threatens the economic future of the nation. This important book by leading telecommunications policy expert Susan Crawford explores why Americans are now paying much more but getting much less when it comes to high-speed Internet access. Using the 2011 merger between Comcast and NBC Universal as a lens, Crawford examines how we have created the biggest monopoly since the breakup of Standard Oil a century ago. In the clearest terms, this book explores how telecommunications monopolies have affected the daily lives of consumers and America's global economic standing.

The ComSoc Guide to Managing Telecommunications Projects

The ComSoc Guide to Managing Telecommunications Projects PDF Author: Celia Desmond
Publisher: John Wiley & Sons
ISBN: 1118062965
Category : Computers
Languages : en
Pages : 212

Book Description
This pocket guide provides an overview of the telecommunications environment as it has evolved over the past few years, illustrating the need for project management, the significance of project success to the companies, and the application of key project management processes within the telecom environment. Topics covered include: scope management, time management, cost management, procurement management, risk management, communications, quality, human resources, and Integration. It offers professionals a brief and accessible guide to managing telecommunication projects in the 21st century.

Telecommunications Engineering Exam Guide

Telecommunications Engineering Exam Guide PDF Author: Cybellium
Publisher: YouGuide Ltd
ISBN: 1836794398
Category : Study Aids
Languages : en
Pages : 252

Book Description
Welcome to the forefront of knowledge with Cybellium, your trusted partner in mastering the cutting-edge fields of IT, Artificial Intelligence, Cyber Security, Business, Economics and Science. Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com

Successful Service Design for Telecommunications

Successful Service Design for Telecommunications PDF Author: Sauming Pang
Publisher: John Wiley & Sons
ISBN: 9780470740828
Category : Technology & Engineering
Languages : en
Pages : 360

Book Description
Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent approach to designing scalable and operable processes that can be used when designing a variety of technologically based services; offering concepts, principles and numerous examples that the readers can easily adapt to their technological environment. Key features: Defines what telecommunications services are from business, technical and operational perspectives Explains how telecommunications services can be implemented, including implementation strategies for both new service introductions and enhancements to existing services The principles and management processes described can be used on all telecommunications services (fixed, mobile, broadband and wireless) and technology (e.g. IT and Internet) based services Includes references to the current best practices and industry standards and complements the eTom and the OSS/ BSS models proposed by the TeleManagement Forum Features numerous real-life scenarios and examples to support the discussion on the key concepts of service design This book will be of interest to managers, service designers, project managers, IT professionals, operation managers and senior executives who work in the telecommunications sector. University students studying telecommunications, IT and service science courses will also find this text insightful.

The Telecom Manager's Survival Guide

The Telecom Manager's Survival Guide PDF Author: Stephen Medcroft
Publisher: Amacom Books
ISBN: 9780814407196
Category : Business & Economics
Languages : en
Pages : 376

Book Description
"Between phones, networks, equipment, and vendors, being a telecom manager can be a difficult task. Using four companies' actual experiences as case studies, The Telecom Manager's Survival Guide presents an easily understandable method for lining up the best possible services, putting the right tools in place, and saving the business money. The book takes a practical approach, providing a proactive system for: * Project management for the implementation of new services * Trouble resolution for equipment * Billing audit and reviews * Strategic planning for the future The Telecom Manager's Survival Guide is an important resource for anyone taking charge of their organization's telecommunications initiatives."

The Great Telecom Meltdown

The Great Telecom Meltdown PDF Author: Fred R. Goldstein
Publisher: Artech House Publishers
ISBN:
Category : Business & Economics
Languages : en
Pages : 224

Book Description
Providing readers with an authoritative account of what contributed to the "Great Telecom Crash," this insightful resource explores the roots of the perfect storm that buffeted telecom and Internet companies and investors.

A User's Guide to the Office of Telecommunications Retrieval System for FCC Decisions

A User's Guide to the Office of Telecommunications Retrieval System for FCC Decisions PDF Author: Michael Rogers Rubin
Publisher:
ISBN:
Category : Information retrieval
Languages : en
Pages : 74

Book Description


Planning Guidelines for Law Enforcement Telecommunications Systems

Planning Guidelines for Law Enforcement Telecommunications Systems PDF Author: Associated Public-Safety Communications Officers
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 350

Book Description


Business Management of Telecommunications

Business Management of Telecommunications PDF Author: Heinrich M. Schoening
Publisher: Prentice Hall
ISBN:
Category : Computers
Languages : en
Pages : 730

Book Description
With the increasing necessity of today¿s use of telecommunications technologies, businesses need to manage their telecommunications machines effectively to derive the benefits of telecommunication technology. This book provides readers with the knowledge to develop both strong business management and technology skills necessary to become successful telecommunications managers. Combines both topics of business management and technology management skills by using business management tools and techniques to manage a company¿s telecommunications function, thereby maximizing benefits and minimizing associated costs. A reference manual for individuals working in the telecommunications field.