Studyguide for Employee Management and Customer Service in the Retail Industry by Thomas, Heil And PDF Download

Author: Cram101 Textbook Reviews
Publisher: Cram101
ISBN: 9781478461562
Category :
Languages : en
Pages : 86

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Book Description
Never HIGHLIGHT a Book Again Includes all testable terms, concepts, persons, places, and events. Cram101 Just the FACTS101 studyguides gives all of the outlines, highlights, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanies: 9780872893795. This item is printed on demand.

Author: Cram101 Textbook Reviews
Publisher: Academic Internet Pub Incorporated
ISBN: 9781428844872
Category : Education
Languages : en
Pages : 86

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Book Description
Never HIGHLIGHT a Book Again! Virtually all of the testable terms, concepts, persons, places, and events from the textbook are included. Cram101 Just the FACTS101 studyguides give all of the outlines, highlights, notes, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanys: 9780471723240 .

Author: &. Thomas Heil &. Thomas
Publisher: Mznlnx
ISBN: 9781428872486
Category : Education
Languages : en
Pages : 70

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Book Description
The MznLnx Exam Prep series is designed to help you pass your exams. Editors at MznLnx review your textbooks and then prepare these practice exams to help you master the textbook material. Unlike study guides, workbooks, and practice tests provided by the texbook publisher and textbook authors, MznLnx gives you all of the material in each chapter in exam form, not just samples, so you can be sure to nail your exam.

Author: Emmett Dulaney
Publisher: John Wiley & Sons
ISBN: 1119416906
Category : Computers
Languages : en
Pages : 517

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Book Description
Some copies of CompTIA Security+ Study Guide: Exam SY0-501 (9781119416876) were printed without discount exam vouchers in the front of the books. If you did not receive a discount exam voucher with your book, please visit http://media.wiley.com/product_ancillary/5X/11194168/DOWNLOAD/CompTIA_Coupon.pdf to download one. Expert preparation covering 100% of Security+ exam SY0-501 objectives CompTIA Security+ Study Guide, Seventh Edition offers invaluable preparation for Exam SY0-501. Written by an expert author team, this book covers 100% of the exam objectives with clear, concise explanation. You'll learn how to handle threats, attacks, and vulnerabilities using industry-standard tools and technologies, while understanding the role of architecture and design. From everyday tasks like identity and access management to complex topics like risk management and cryptography, this study guide helps you consolidate your knowledge base in preparation for the Security+ exam. Practical examples illustrate how these processes play out in real-world scenarios, allowing you to immediately translate essential concepts to on-the-job application. You also gain access to the Sybex online learning environment, which features a robust toolkit for more thorough prep: flashcards, glossary of key terms, practice questions, and a pre-assessment exam equip you with everything you need to enter the exam confident in your skill set. This study guide is approved and endorsed by CompTIA, and has been fully updated to align with the latest version of the exam. Master essential security technologies, tools, and tasks Understand how Security+ concepts are applied in the real world Study on the go with electronic flashcards and more Test your knowledge along the way with hundreds of practice questions To an employer, the CompTIA Security+ certification proves that you have the knowledge base and skill set to secure applications, devices, and networks; analyze and respond to threats; participate in risk mitigation, and so much more. As data threats loom larger every day, the demand for qualified security professionals will only continue to grow. If you're ready to take the first step toward a rewarding career, CompTIA Security+ Study Guide, Seventh Edition is the ideal companion for thorough exam preparation.

Author: Gary Heil
Publisher: John Wiley & Sons
ISBN: 0471314625
Category : Business & Economics
Languages : en
Pages : 212

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Book Description
The words of Douglas McGregor, one of the fore-fathers of management theory and one of the top business thinkers of all time, cannot and should not be ignored. McGregor's vision of a more humanistic workplace may not have been widely accepted over three decades ago, but technological advancements that McGregor himself anticipated have paradoxically helped companies become more human. Viewing employees not as cogs in the machine but as living beings with individual goals-what McGregor called "the human side of the enterprise"-has proven to provide a remarkable competitive advantage. Now, with the rise of the networked economy, the growing power of frontline workers, and the shift in power from mass producer to individual consumer, authors Gary Heil, Warren Bennis, and Deborah Stephens assert that McGregor's ideas are more important and relevant than ever before. Douglas McGregor, Revisited emphasizes McGregor's lasting influence and updates his thinking with new concepts, fresh strategies, and modern implementation. This timely work traces McGregor's original thinking, which has emerged in current approaches that stress distributed leadership, open-minded appraisal techniques, and employee/customer commitment. Highlighted throughout with gems of wisdom in McGregor's own words, the book describes the value of his theories for today's managers. The authors carefully outline how to put McGregor's thinking into practice in your own business so you can: * Devise a better performance management system * Form and supervise effective management teams * Build cooperation instead of internal competition * Cultivate an intrinsically motivating, values-driven workplace * Create a cause worthy of employee commitment Also featured are examples from a host of companies and leaders who have flourished under McGregor's approach. Authoritative and highly instructive, Douglas McGregor, Revisited offers new generations of managers important lessons from history and from the field. Praise for Douglas McGregor, Revisited "This book revisits in a contemporary manner the most important question facing management today: given what we know about human nature, how should work be managed so as to unleash the vast creative potential of human beings? The evidence is overwhelming that many people either come to an organization or can be appropriately led to exhibit the behavior McGregor characterized as 'Theory Y.' This book provides a 'how-to' approach for developing people at work and for establishing high performance organizations."-Joseph A. Maciariello, Horton Professor of Management Peter F. Drucker Graduate School of Management, Claremont Graduate University and Claremont McKenna College. Author of Lasting Value: Lessons from a Century of Agility at Lincoln Electric Douglas McGregor's seminal works, The Human Side of the Enterprise and The Professional Manager, debunked Taylorism and described a revolutionary way to manage people. He was the first to apply the findings in behavioral science to the world of business. Based on what had been learned about human behavior, McGregor explored the implications of managing people in a different manner than tradition dictated. The nature of work today makes McGregor's ideas more relevant than ever before. This important book applies his thinking to today's business world, proving again that the human aspect of work is crucial to organizational effectiveness. It also suggests how you can change your thinking and implement his ideas in your own business and workplace.

Author: Robert M. Grant
Publisher: Wiley
ISBN: 9781119941897
Category : Business & Economics
Languages : en
Pages : 842

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Book Description
Robert M. Grant combines a highly accessible writing style with a concentration on the fundamentals of value creation and an emphasis on practicality in this leading strategy text. In this new edition, he includes an even greater focus on strategy implementation that reflects the needs of firms to reconcile scale economies with entrepreneurial flexibility, innovation with cost efficiency, and globalization with local responsiveness. This edition also incorporates some of the key strategic issues of today including: post-financial crisis adjustment, the continuing rise of China, India and Brazil, and the increased emphasis on ethics and sustainability. Coverage is also provided on strategy in not-for-profit organizations. Contemporary Strategy Analysis, Text and Cases 8th Edition combines the text with an updated collection of 20 case studies. It is suitable for both MBA and advanced undergraduate students. Additional teaching resources are also available for instructors, including an instructor’s manual, case teaching notes, test bank, teaching slides, case video clips and extra cases. All of these resources can be accessed via the companion website: www.contemporarystrategyanalysis.com

Author: Nezih Altay
Publisher: Springer Science & Business Media
ISBN: 0857290398
Category : Technology & Engineering
Languages : en
Pages : 315

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Book Description
With the pressure of time-based competition increasing, and customers demanding faster service, availability of service parts becomes a critical component of manufacturing and servicing operations. Service Parts Management first focuses on intermittent demand forecasting and then on the management of service parts inventories. It guides researchers and practitioners in finding better management solutions to their problems and is both an excellent reference for key concepts and a leading resource for further research. Demand forecasting techniques are presented for parametric and nonparametric approaches, and multi echelon cases and inventory pooling are also considered. Inventory control is examined in the continuous and periodic review cases, while the following are all examined in the context of forecasting: • error measures, • distributional assumptions, and • decision trees. Service Parts Management provides the reader with an overview and a detailed treatment of the current state of the research available on the forecasting and inventory management of items with intermittent demand. It is a comprehensive review of service parts management and provides a starting point for researchers, postgraduate students, and anyone interested in forecasting or managing inventory.

Author: Gary Heil
Publisher:
ISBN: 9781734105100
Category :
Languages : en
Pages :

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Author: Tom House
Publisher: Coaches Choice Books
ISBN: 9781585189601
Category : Baseball
Languages : en
Pages : 0

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Book Description
Presents an update on objective medical, exercise, and coaching pitching research, and also provides current information on skills and drills for coaches, players, and parents. Each chapter describes in detail learning points and teaching applications of help improve the health and performance of pitchers from Little League to the Major Leagues. Produced in cooperation with the National Pitching Association.

Author: Gary Heil
Publisher: Van Nostrand Reinhold Company
ISBN: 9780442020637
Category : Business & Economics
Languages : en
Pages : 310

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Book Description
This revolutionary book demonstrates what "one size fits one" means--to business and to customers--and offers a clear blueprint for planning and making changes that will enable companies to win in a "one size fits one" world. 20 illustrations.