Stop Complainers and Energy Drainers PDF Download

Author: Linda Byars Swindling
Publisher: John Wiley & Sons
ISBN: 111849296X
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.

Author: Linda Swindling
Publisher: Berrett-Koehler Publishers
ISBN: 1523082739
Category : Business & Economics
Languages : en
Pages : 175

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Book Description
Stop Holding Yourself Back—It's Time to Go Ask! The strongest relationships, top sales groups, and most successful organizations have one thing in common: people who have the courage to ask outrageously. This doesn't mean being obnoxious or taking advantage of people. It means not compromising, taking a risk to get what you know you need, not what you think you can get. Based on Linda Swindling's original research and her experience helping people make high-stakes requests in everything from business negotiations to marriage proposals, this book offers proven approaches to improve your asking and boost your chances of success. Whether you are a professional looking for a bigger opportunity, an entrepreneur striving to build a company, a nonprofit seeking funding, or simply a parent or friend wanting a more fulfilling relationship, it's time to make that big ask! Get ready. Your results will surpass your greatest expectations!

Author: Patti Perez
Publisher: John Wiley & Sons
ISBN: 1119546443
Category : Business & Economics
Languages : en
Pages : 222

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Book Description
Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.

Author: Chris Seibold
Publisher: "O'Reilly Media, Inc."
ISBN: 0596529821
Category : Computers
Languages : en
Pages : 640

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Book Description
The Big Book of Apple Hacks offers a grab bag of tips, tricks and hacks to get the most out of Mac OS X Leopard, as well as the new line of iPods, iPhone, and Apple TV. With 125 entirely new hacks presented in step-by-step fashion, this practical book is for serious Apple computer and gadget users who really want to take control of these systems. Many of the hacks take you under the hood and show you how to tweak system preferences, alter or add keyboard shortcuts, mount drives and devices, and generally do things with your operating system and gadgets that Apple doesn't expect you to do. - Publisher.

Author: Christopher Copper-Ind
Publisher: Pan Macmillan
ISBN: 1509814647
Category : Business & Economics
Languages : en
Pages : 127

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Book Description
Negotiation is such a familiar part of our everyday lives that we often fail to recognize it’s even happening, let alone identify the power battles and psychological warfare it entails. In our busy everyday lives, we seldom pause to reflect that negotiating is, in fact, a complex and strategic mind game. In How To Negotiate, Christopher Copper-Ind shows the inner workings of all types of negotiations, from the mundane division of household chores to pay rises and high-powered business deals. By understanding the psychology and essential skills involved, you'll be able to bring enviable insight to your own negotiations going forward giving you the confidence to succeed.

Author: Talane Miedaner
Publisher: McGraw Hill Professional
ISBN: 0071394109
Category : Self-Help
Languages : en
Pages : 306

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Book Description
In Coach Yourself to Success Talane Miedander shares the same core principles that she applies when personally coaching executives and international business leaders from companies such as AT&T, Chase Manhattan Bank, and Giorgio Armani. Talane shows readers how to tap into their natural motivation and leverage their strengths to achieve the results they desire.

Author: J. Cranwell-Ward
Publisher: Springer
ISBN: 0230522807
Category : Business & Economics
Languages : en
Pages : 279

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Book Description
This book provides a sound understanding of stress from organizational, managerial and individual perspectives. It is an ideal guide for managers, HR and OH professionals with responsibility for stress management. In order to remain competitive, avoid risk, and be employers of choice, organisations must discover the causes of stress and mitigate them, formulate robust policies and procedures, create an appropriate culture and climate, and support stressed individuals. This book acts as a handbook for all aspects of managing stress. It includes latest cutting-edge thinking developed at Henley Management College and up to date examples and case studies.

Author: X. Paul Humbert
Publisher: Createspace Independent Publishing Platform
ISBN: 9781973846710
Category : Contracts
Languages : en
Pages : 220

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Book Description
This book will increase your commercial sophistication and better prepare you for analyzing and negotiating warranties. The book creates value by providing: (1) broadly applicable warranty principles; (2) real world examples in the form of actual litigated cases; (3) annotated sample warranty language; and, (4) a comprehensive warranty check list. As noted below, the book has been widely acclaimed by academics and practitioners alike. "A convenient reference tool for business, lay and legal professionals that provides quick insight into the many issues that surround warranties." - Glenn Clark, Esq. Managing Director, Riker Danzig, Esqs "This is a much needed book at the right time...I've recommended [Mr. Humbert's] books in the past to companies in a variety of industries with good results. I will add this one to my list of recommended resources!" - Michael J. Gravier, Ph.D., C.T.L., Associate Professor of Marketing and Global Supply Chain Management at Bryant University "Another excellent addition to Paul Humbert's expanding compendium of treatises describing, analyzing and offering insightful guidance." - Michael J. Beck, Managing Director, M.J. Beck Consulting, LLC "This book will increase your knowledge of warranties and their importance so that you avoid future headaches and supplier relationship problems, while saving you money." - David Dreyfus, Ph.D., Assistant Professor of Supply Chain Management, Department of Supply Chain Management, Rutgers University When a product disappoints or a service falls short, it is the purchasing and SCM professional who gets the call from the client asking about the warranty. If commercial success and professional self-preservation is an instinct you possess you will master the basic principles and legal tenets applicable to warranties. Use this book to learn about how to analyze, structure, negotiate and manage warranties, while avoiding the pitfalls. It is all well and good to divine brilliant supply-chain strategy with a carefully calculated P&L. however, poorly articulated contractual terms eat "strategy" and well-intentioned "plans" for breakfast. Strategy is nothing without planning, and planning is nothing without a well-written allocation of the parties' respective rights and responsibilities. Consider this: an architect can give you beautiful plans, but the contract with the contractor is what will define success or failure regarding schedule and budget. Strategy, sound planning, and careful contracting are the tripartite keys to success. Warranty rights and remedies are a big part of achieving that success. Without all three, you are sitting on a two-legged stool.

Author: Marlene Chism
Publisher: Routledge
ISBN: 1351861026
Category : Business & Economics
Languages : en
Pages : 222

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Book Description
Choice. Power. Speed. Today's leaders continually face these forces. But with too many choices, too much power, and too much speed, leaders often make decisions in a heightened state of emotion (and drama). Hasty decisions are often poor ones and in this climate there is no place to hide. Privacy is a thing of the past; the days of covering up or ignoring a problem are over. In today's transparent culture, the decision making of leaders is more vulnerable then ever-and it is more critical than ever to get it right. Marlene Chism's No-Drama Leadership introduces just the model the corporate world needs. Using case studies, checklists, and examples from various levels of hierarchy in leadership and from a variety of industries, Chism introduces the mindset shifts and practical skills needed to develop enlightened leaders, whose decision making flows from a much more grounded and aligned place. You will learn how to: Identify the signs of misalignment Increase your leadership effectiveness Use four quadrants of change as a catalyst for leadership growth Increase employee engagement Tap into the gifts and talents of your employees Communicate strategically Create a culture of accountability Increase innovation and productivity through empowerment Today's leader needs more than position, power, or business acumen. Today's leader needs more than self-management, communication skills, or emotional intelligence. We need leaders who are aligned, aware, and accountable, who balance choice and power with wisdom and responsibility-leaders who embrace and embody both the inner game of leadership growth with the outer game of business results, modeling both the mindsets and actions that transform the cultures they lead.

Author: Rick Lozano
Publisher:
ISBN: 9781734835304
Category :
Languages : en
Pages :

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Book Description
Now, more than ever, your organization needs leaders who help people do their best work in an uber-connected, global, dynamic world. And the traditional approaches to leadership - and who is a leader - are sorely in need of updating.In Acoustic Leadership?, we'll uncomplicate the leadership puzzle and get back to the roots of Simplicity, Authenticity, and Opportunity - powerful tools to help your organization get the results it needs with the people it already has.Acoustic Leadership is a fresh take on a familiar tune, a unique voice in an ocean of opinion. Rick uses the emotional power of music along with engaging storytelling, solid research, forward-thinking examples, and a musician's soul to connect us to leadership in a new way.Time to unlock and develop the leadership potential that is all around us - and within us.Formal title not required.