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Author: Bernard S. Mayer Publisher: John Wiley & Sons ISBN: 0470488875 Category : Law Languages : en Pages : 282
Book Description
Winner of the 2009 CPR Award for Outstanding Book In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.
Author: Bernard S. Mayer Publisher: John Wiley & Sons ISBN: 0470488875 Category : Law Languages : en Pages : 282
Book Description
Winner of the 2009 CPR Award for Outstanding Book In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.
Author: Bernard S. Mayer Publisher: John Wiley & Sons ISBN: 0787997293 Category : Law Languages : en Pages : 326
Book Description
Winner of the 2009 CPR Award for Outstanding Book In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.
Author: Bernard S. Mayer Publisher: John Wiley & Sons ISBN: 1118852915 Category : Business & Economics Languages : en Pages : 341
Book Description
Find the roadmap to the heart of the conflict The Conflict Paradox is a guide to taking conflict to a more productive place. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines seven major dilemmas that conflict practitioners face every day. Readers will find expert guidance toward getting to the heart of the conflict and will be challenged to adopt a new way to think about the choices disputants face,. They will also be offered practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for overcoming roadblocks to effective conflict work. Disputants and interveners alike are often stymied by what appear to be unacceptable alternatives,. The Conflict Paradox offers a new way of understanding and working with these so that they become not obstacles but opportunities for helping people move through conflict successfully.. Examine the contradictions at the center of almost all conflicts Learn how to bring competition and cooperation, avoidance and engagement, optimism and realism together to make for more power conflict intervention Deal effectively with the tensions between emotions, and logic, principles and compromise, neutrality and advocacy, community and autonomy Discover the tools and techniques that make conflicts less of a hurdle to overcome and more of an opportunity to pursue Conflict is everywhere, and conflict intervention skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict interveners and disputants looking for an effective and creative approach to understanding and working with conflict , The Conflict Paradox provides a powerful and important roadmap for conflict intervention.
Author: Susan Robson Publisher: Scarecrow Press ISBN: 9780810886742 Category : Church controversies Languages : en Pages : 0
Book Description
In Living with Conflict: A Challenge to a Peace Church, Susan Robson explores the discomforts and denials that can arise when an organization committed to doing good suspects that it is not living up to its declared aims. This case study of Quakers in the United Kingdom closely examines the challenge of living constructively despite ever-present internal conflicts. Drawing on ideas from contemporary organizational theory, Robson's study points the way forward for Quakers and other value-based groups. Living with Conflict compares the evolution of the Quaker peace testimony to the experience of other peaceful churches, in both their relationships to the wider world and how they handle congregational conflict. It analyzes conflicts in small church congregations, looking at triggers and responses, past and present, describing the consequences of challenging community narratives and creating counter-narratives. Students of peace and conflict studies, organizational studies, and the sociology of religion will find this study thought-provoking. Living with Conflict is also for anyone who has ever joined an organization they thought was welcoming and safe, working together for the common good, only to see it unravel into a flurry of acrimonious e-mails, slammed doors, tears, legal proceedings, even tragedy.
Author: Amy Gallo Publisher: Harvard Business Review Press ISBN: 1633692167 Category : Business & Economics Languages : en Pages : 224
Book Description
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author: Hesha Abrams Publisher: Berrett-Koehler Publishers ISBN: 152300195X Category : Business & Economics Languages : en Pages : 172
Book Description
Holding the Calm is a practical and immediately useful guide that meticulously lays out twenty concrete, easy-to-use tools for defusing tension, settling cases, resolving disputes, and rechanneling arguments. How do you stop conflict? Settle disputes? Handle someone who is yelling at you, crying, or just won't speak? How do you find a solution when a solution seems impossible? Holding the Calm shares the secrets that enable everyone to avoid, minimize, or resolve conflict. Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts. Learn how to Speak into the ears that hear you Be the grown-up in the room Listen to what is not said Create small, winnable victories Practical, inspirational, and full of accessible tools you can use right now, Holding the Calm proves that you don't need an advanced degree or certification to minimize challenges and defuse tension between real people, businesses, and countries.
Author: Amanda Ripley Publisher: Simon and Schuster ISBN: 1982128577 Category : Business & Economics Languages : en Pages : 368
Book Description
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Author: Mary Scannell Publisher: McGraw Hill Professional ISBN: 0071743669 Category : Business & Economics Languages : en Pages : 240
Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Richard T. Pascale Publisher: ISBN: 9780140145694 Category : Conflict management Languages : en Pages : 350
Book Description
This is an exploration of why companies decline, looking particularly at why so few of the top 500 companies in the US have kept their place in the last ten years. The author approaches the question partly by looking at Japanese companies which have stayed successful, particularly Honda, and partly by a close look at big American companies like Ford and General Electric. He concludes that US and British companies tend to be run by small cliques of people who, no matter how hard they work and how determined they are, eventually run out of ideas, and that Japanese companies are much more democratically managed and thus more creative.
Author: Gary D. Preston Publisher: Bethany House Publishers ISBN: 9781556619731 Category : Religion Languages : en Pages : 168
Book Description
In Character Forged From Conflict, author Gary Preston explores how the church though still the Bride of Christ can sometimes seem to steal what's most precious to you: your desire to serve God and people. Using scripture and illustrative stories, Preston addresses the key issues for recognizing, avoiding, or appropriately handling conflict.