Author: Publisher:
ISBN:
Category : Management
Languages : en
Pages : 36
Book Description
Effective Training Manuals
Author: Current Practices in Staff Training, Illustrations from State Public Assistance Agencies
Author: Course Design Strategy
Author: Ethan HonaryPublisher: Skills Converged Publishing
ISBN: 1838495312
Category : Business & Economics
Languages : en
Pages : 321
Book Description
This book is packed with strategies and insights that will help you design better training courses. It focuses on how people learn as the key factor in making design decisions. The book shows you how to design a good course for any field, no matter what medium you use to deliver it. Learn how the brain works, how people forget, how to gain and maintain attention and how to make a subject interesting. Then use the easy-to-follow guidelines to design strategically by increasing curiosity, making content emotional, making learners practise what they have learned and using failure as a teaching tool. The art of designing a course and making people learn is mastered through practical experience of running courses; the science is gained by evidence-based research on how people learn. The book combines the two, offering many examples and studies in cognitive psychology, neuroscience, instructional design and training the trainer. You will find lots of examples and studies in the book that provide insights that may not be obvious but that lead to important design decisions. They will change forever how you think about training design and delivery and help you design courses that your learners will love. In Course Design Strategy, you will learn: · How to make content memorable · What learners expect from a course · How people learn and forget, and why this should be the cornerstone of any course design · How to use eureka moments and eureka concepts as the building blocks of course design · How to make content easy to learn · Why the presence of a feedback loop is crucial to learning · How to use exercises and tests to enhance learning
Current Practices in Staff Training, Illustrations from State Public Assistance Agencies
Author: Maxie HowlettCustomer Care
Author: Pat Gannon-LearyPublisher: Elsevier
ISBN: 178063031X
Category : Language Arts & Disciplines
Languages : en
Pages : 263
Book Description
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. - Dual use – reference work and/or training manual - Potential as a text book - Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
Essential Staff Training Activities
Author: James Hallie CainPublisher:
ISBN: 9780757561672
Category : Active learning
Languages : en
Pages : 0
Book Description
Essential Staff Training Activities
The 5 Languages of Appreciation in the Workplace
Author: Gary ChapmanPublisher: Moody Publishers
ISBN: 0802497314
Category : Business & Economics
Languages : en
Pages : 224
Book Description
OVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact [email protected] if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.
Staff Training in Employment Security
Author: United States. Bureau of Employment SecurityPublisher:
ISBN:
Category : Employees
Languages : en
Pages : 104
Book Description
Staff Training & Development
Author: Publisher: Association of Research Libr
ISBN:
Category : Librarians
Languages : en
Pages : 216
Book Description
Staff Training and User Awareness in Preservation Management
Author: Association of Research LibrariesPublisher: Association of Research Libr
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 110
Book Description
This resource guide briefly defines, describes, outlines, and exemplifies a program with the goal of reaching library employees and library users with a message that states the positive benefits of enhanced collection preservation, longevity, usability, and access. The guide is organized and arranged to enable a library to evaluate its current preservation communication to staff and users and to begin or augment its own programs. Suggestions are made for a start-up effort, and a more fully developed program is also described. Lists are provided of the care and handling concepts to transmit to staff and users. Examples are provided from the practices of other libraries. Twenty-three articles dealing with staff training and user awareness are presented, and a list of 31 additional resources is included for supplemental reading. (SLD)