Author: Alison Cartlidge
Publisher: The Stationery Office
ISBN: 9780113312702
Category : Business & Economics
Languages : en
Pages : 148
Book Description
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
Service offerings and agreements ITIL V3 intermediate capability handbook
Service Offerings and Agreements: ITIL 2011 Itermediate Capability Handbook (pack Of 10)
Author: AXELOS
Publisher:
ISBN: 9780113314508
Category :
Languages : en
Pages :
Book Description
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
Publisher:
ISBN: 9780113314508
Category :
Languages : en
Pages :
Book Description
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
Service Offerings and Agreements ITIL 2011 Intermediate Capability Handbook (single Copy)
Author: Axelos
Publisher:
ISBN: 9780113314492
Category :
Languages : en
Pages : 192
Book Description
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
Publisher:
ISBN: 9780113314492
Category :
Languages : en
Pages : 192
Book Description
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
Service Offerings and Agreements ITIL 2011 Intermediate Capability Handbook (single Copy)
Planning, protection and optimization ITIL V3 intermediate capability handbook
Author: George Kinnear
Publisher: The Stationery Office
ISBN: 9780113312726
Category : Business & Economics
Languages : en
Pages : 166
Book Description
This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.
Publisher: The Stationery Office
ISBN: 9780113312726
Category : Business & Economics
Languages : en
Pages : 166
Book Description
This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.
Operational Support and Analysis
Author: Stationery Office
Publisher:
ISBN: 9780113314294
Category : Information technology
Languages : en
Pages : 191
Book Description
Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.
Publisher:
ISBN: 9780113314294
Category : Information technology
Languages : en
Pages : 191
Book Description
Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.
Operational Support and Analysis ITIL V3 Intermediate Capability Handbook (Single Copy)
Author: Stationery Office
Publisher:
ISBN: 9780113312085
Category : Information technology
Languages : en
Pages : 0
Book Description
This ITIL V3 publication, 'Passing Your ITIL IntermediateExams - Study Aid from the Official Publisher of ITIL',endorsed by the official ITIL Accreditor, is suitable forcandidates taking both the ITIL Service Lifecycle Examsand the Capability Exams. The publication providesdetails on the ITIL V3 qualification scheme fromfoundation ......
Publisher:
ISBN: 9780113312085
Category : Information technology
Languages : en
Pages : 0
Book Description
This ITIL V3 publication, 'Passing Your ITIL IntermediateExams - Study Aid from the Official Publisher of ITIL',endorsed by the official ITIL Accreditor, is suitable forcandidates taking both the ITIL Service Lifecycle Examsand the Capability Exams. The publication providesdetails on the ITIL V3 qualification scheme fromfoundation ......
Service Offerings and Agreements
Author: Richard Griffiths
Publisher:
ISBN:
Category : Computer technical support
Languages : en
Pages :
Book Description
Publisher:
ISBN:
Category : Computer technical support
Languages : en
Pages :
Book Description
Release, Control and Validation
Author: The Stationery Office
Publisher: Tso, the Stationery Office
ISBN: 9780113314331
Category : Information technology
Languages : en
Pages : 196
Book Description
Updated in line with the ITIL 2011 editions and Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Cpability qualification.
Publisher: Tso, the Stationery Office
ISBN: 9780113314331
Category : Information technology
Languages : en
Pages : 196
Book Description
Updated in line with the ITIL 2011 editions and Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Cpability qualification.
Service Offerings and Agreements
Author: Richard Griffiths
Publisher: BCS, The Chartered Institute
ISBN: 1906124809
Category : Business & Economics
Languages : en
Pages : 227
Book Description
By implementing good practice in service offerings and agreements, IT departments can achieve customer satisfaction by merging demand, supplier and financial management with the service portfolio and service catalogue. This book provides clarification and expansion of the core ITIL(R) texts. An ITIL(R) Licensed Product.
Publisher: BCS, The Chartered Institute
ISBN: 1906124809
Category : Business & Economics
Languages : en
Pages : 227
Book Description
By implementing good practice in service offerings and agreements, IT departments can achieve customer satisfaction by merging demand, supplier and financial management with the service portfolio and service catalogue. This book provides clarification and expansion of the core ITIL(R) texts. An ITIL(R) Licensed Product.