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Author: Publisher: Destiny Image Publishers ISBN: 0768492858 Category : Bibles Languages : en Pages : 1153
Book Description
At Last, The Story of Christ and His Apostles...Told as it was lived.The Seamless Bible breathes new life into the New Testament to impact the lives of yet another generation of believers.This timeless story has been recognized to follow the events of Jesus and His followers as they were experienced. The Seamless Bible presents these chronicles...
Author: Rick DeLisi Publisher: John Wiley & Sons ISBN: 1119841909 Category : Business & Economics Languages : en Pages : 262
Book Description
Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer service—as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitability Driving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactions Moving quickly toward the goal of "digital transformation" We have discovered—in our research and our first-hand experience—that when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE.
Author: Al-Hakim, Latif Publisher: IGI Global ISBN: 1599040298 Category : Business & Economics Languages : en Pages : 383
Book Description
"Interest in e-government, both in industry and in academies, has grown rapidly over the past decade. This book provides helpful examples from practitioners and managers involving real-life applications; academics and researchers contribute theoretical insights"--Provided by publisher.
Author: R. SRINIVASAN Publisher: PHI Learning Pvt. Ltd. ISBN: 8120345606 Category : Business & Economics Languages : en Pages : 288
Book Description
This third edition continues to give a clear analysis of what Services Marketing is all about. The book is reinforced with many illuminating case studies. What makes this new edition appealing to the readers are the reorganized chapters. Furthermore, new cases have been added and the existing cases have been updated to make the text as per the current scenario. The cases, set within the Indian context, lend a practical dimension to the subject, familiarizing the student with the developments in the Services Marketing area in India today. What is New to This Edition : • Updated cases and figures incorporated with current data The revised edition, with its emphasis on recent data and the contemporary Services Marketing scenario is an ideal companion for the budding managers. It should also be of great use to the practising managers attending various Management Development Programmes (MDPs) and Executive Development Programmes (EDPs).
Author: Jiannong Cao Publisher: Springer Science & Business Media ISBN: 1493904167 Category : Computers Languages : en Pages : 111
Book Description
This brief provides an overview of the requirements, challenges, design issues and major techniques for seamless and secure communications over heterogeneous wireless networks. It summarizes and provides detailed insights into the latest research on handoff management, mobility management, fast authentication and security management to support seamless and secure roaming for mobile clients. The reader will also learn about the challenges in developing relevant technologies and providing ubiquitous Internet access over heterogeneous wireless networks. The authors have extensive experience in implementing such technologies over heterogeneous wireless networks, thus enabling them to bridge the gap between the theoretical results of research and the real practice. Combining basic theoretical concepts and practical implementation, this brief is ideal for professionals and researchers in the field. Advanced-level students interested in computer communication networks and wireless technologies will also find the content helpful.
Author: J.L. Encarnacao Publisher: Springer ISBN: 0387349804 Category : Technology & Engineering Languages : en Pages : 333
Book Description
Mobile computing is one of the biggest issues of computer technology, science and industry today. This book looks at the requirements of developing mobile computing systems and the challenges they pose to computer designers. It examines the requirements of mobile computing hardware, infrastructure and communications services. Information security and the data protection aspects of design are considered, together with telecommunications facilities for linking up to the worldwide computer infrastructure. The book also considers the mobility of computer users versus the portability of the equipment. The text also examines current applications of mobile computing in the public sector and future innovative applications.
Author: Apostolis K. Salkintzis Publisher: CRC Press ISBN: 1135501491 Category : Technology & Engineering Languages : en Pages : 729
Book Description
Consumers want it, businesses are demanding it. The migration of Internet services to a mobile environment is inevitable. But while the ability to be on the go and connected to the Internet sets the stage for increased efficiency and productivity, many technical challenges associated with user mobility and wireless connectivity remain. Mobil
Author: Brandon Welsh Publisher: Routledge ISBN: 0429980892 Category : Social Science Languages : en Pages : 255
Book Description
What are the cost savings from preventing a typical burglary, robbery, assault, or even a criminal career? Who benefits from these savings? How often do the benefits from preventing crime or criminal behavior exceed the resources spent on preventing or controlling crime? Is it more cost-effective to invest in early childhood programs or juvenile boot camps to reduce criminal offending? These are some of the important questions that face policymakers in crime and justice today. Answering them is no easy task. Nevertheless, it is important to provide answers in order to ensure that the dollars devoted to crime reduction are spent as efficiently as possible. The principle aim of Costs and Benefits of Preventing Crime is to report on and assess the present state of knowledge on the monetary costs and benefits of crime prevention programs. Remarkably, this crucial topic has rarely been studied up to the present time. This book examines key methodological issues, reports on the most up-to-date research findings, discusses international policy perspectives, and presents an agenda for future research and policy development on the economic analysis of crime prevention. Throughout, it addresses the important question of how governments should be allocating scarce resources to make crime prevention policy and practice more effective and to produce the greatest economic benefits to society. The book brings together research and perspectives from across North America, Europe, and Australia.
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Oversight and Investigations Publisher: ISBN: Category : Medical care Languages : en Pages : 120
Author: 
Author: United States. Federal Communications Commission
Author: Rick DeLisi
Author: OECD
Author: Al-Hakim, Latif
Author: R. SRINIVASAN
Author: Jiannong Cao
Author: J.L. Encarnacao
Author: Apostolis K. Salkintzis
Author: Brandon Welsh
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Oversight and Investigations