Author: Tim Halloran
Publisher: John Wiley & Sons
ISBN: 1118611284
Category : Business & Economics
Languages : en
Pages : 272
Book Description
A young woman tells a focus group that Diet Coke is like her boyfriend. A twenty-something tattoos the logo of Turner Classic Movies onto his skin. These consumers aren’t just using these brands. They are engaging in a rich, complex, ever-changing relationship, and they’ll stay loyal, resisting marketing gimmicks from competitors and influencing others to try the brand they love. How can marketers cultivate and grow the deep relationships that earn this kind of love and drive lasting success for their brands? In Romancing the Brand, branding expert Tim Halloran reveals what it takes to make consumers fall in love with your brand. Step by step,he reveals how to start, grow, maintain, and troubleshoot a flourishing relationship between brand and consumer. Along the way, Halloran shares the secrets behind establishing a mutually beneficial “romance.” Drawing on exclusive, in-depth interviews with managers of some of the world’s most iconic brands, Romancing the Brand arms you with an arsenal of classic and emerging marketing tools—such as benefit laddering and word-of-mouth marketing—that make best-in-class brands so successful. The book is filled with examples, strategies, and tools from powerful brands that consumers love, including Coke, Dos Equis, smartwater, the Atlanta Falcons, Domino’s Pizza, Bounty, Turner Classic Movies, and many more. Ultimately, Romancing the Brand provides marketers with a set of principles for making brands strong, resilient, and beloved—and the insight and confidence to use them.
Romancing the Brand
Author: Tim Halloran
Publisher: John Wiley & Sons
ISBN: 1118611284
Category : Business & Economics
Languages : en
Pages : 272
Book Description
A young woman tells a focus group that Diet Coke is like her boyfriend. A twenty-something tattoos the logo of Turner Classic Movies onto his skin. These consumers aren’t just using these brands. They are engaging in a rich, complex, ever-changing relationship, and they’ll stay loyal, resisting marketing gimmicks from competitors and influencing others to try the brand they love. How can marketers cultivate and grow the deep relationships that earn this kind of love and drive lasting success for their brands? In Romancing the Brand, branding expert Tim Halloran reveals what it takes to make consumers fall in love with your brand. Step by step,he reveals how to start, grow, maintain, and troubleshoot a flourishing relationship between brand and consumer. Along the way, Halloran shares the secrets behind establishing a mutually beneficial “romance.” Drawing on exclusive, in-depth interviews with managers of some of the world’s most iconic brands, Romancing the Brand arms you with an arsenal of classic and emerging marketing tools—such as benefit laddering and word-of-mouth marketing—that make best-in-class brands so successful. The book is filled with examples, strategies, and tools from powerful brands that consumers love, including Coke, Dos Equis, smartwater, the Atlanta Falcons, Domino’s Pizza, Bounty, Turner Classic Movies, and many more. Ultimately, Romancing the Brand provides marketers with a set of principles for making brands strong, resilient, and beloved—and the insight and confidence to use them.
Publisher: John Wiley & Sons
ISBN: 1118611284
Category : Business & Economics
Languages : en
Pages : 272
Book Description
A young woman tells a focus group that Diet Coke is like her boyfriend. A twenty-something tattoos the logo of Turner Classic Movies onto his skin. These consumers aren’t just using these brands. They are engaging in a rich, complex, ever-changing relationship, and they’ll stay loyal, resisting marketing gimmicks from competitors and influencing others to try the brand they love. How can marketers cultivate and grow the deep relationships that earn this kind of love and drive lasting success for their brands? In Romancing the Brand, branding expert Tim Halloran reveals what it takes to make consumers fall in love with your brand. Step by step,he reveals how to start, grow, maintain, and troubleshoot a flourishing relationship between brand and consumer. Along the way, Halloran shares the secrets behind establishing a mutually beneficial “romance.” Drawing on exclusive, in-depth interviews with managers of some of the world’s most iconic brands, Romancing the Brand arms you with an arsenal of classic and emerging marketing tools—such as benefit laddering and word-of-mouth marketing—that make best-in-class brands so successful. The book is filled with examples, strategies, and tools from powerful brands that consumers love, including Coke, Dos Equis, smartwater, the Atlanta Falcons, Domino’s Pizza, Bounty, Turner Classic Movies, and many more. Ultimately, Romancing the Brand provides marketers with a set of principles for making brands strong, resilient, and beloved—and the insight and confidence to use them.
Romancing Your Customer
Author: Don Williams
Publisher: Createspace Independent Publishing Platform
ISBN: 9781725734432
Category :
Languages : en
Pages : 112
Book Description
Do you want to passionately attract, retain, and win-back loyal customers for unbelievable profitability? Don Williams, CEO, is your guide to quickly and easily elevate your customer service to provide an experience so positive that customers return again and again to do business with you. In this practical, interactive handbook, learn the secrets to lower cost acquisitions, higher conversions, and increased customer life cycles. Add the Wow! factor to your customer service and your clients will recommend your company to others. The Wow! is in the how, and Don Williams shares insights from his 30-year history working with successful Fortune 500 clients. Make romancing your customer a priority and a lifestyle and you'll attract the right clients, keep them longer, and do significantly more business.
Publisher: Createspace Independent Publishing Platform
ISBN: 9781725734432
Category :
Languages : en
Pages : 112
Book Description
Do you want to passionately attract, retain, and win-back loyal customers for unbelievable profitability? Don Williams, CEO, is your guide to quickly and easily elevate your customer service to provide an experience so positive that customers return again and again to do business with you. In this practical, interactive handbook, learn the secrets to lower cost acquisitions, higher conversions, and increased customer life cycles. Add the Wow! factor to your customer service and your clients will recommend your company to others. The Wow! is in the how, and Don Williams shares insights from his 30-year history working with successful Fortune 500 clients. Make romancing your customer a priority and a lifestyle and you'll attract the right clients, keep them longer, and do significantly more business.
Romancing the M.D.
Author: Maureen Smith
Publisher: Harlequin
ISBN: 1459214366
Category : Fiction
Languages : en
Pages : 218
Book Description
Landing an internship at prestigious Hopewell General is a dream come true for Tamara St. John. She struggled hard to get where she is—and isn't about to risk it all because of arrogant Victor Aguilar. Tamara and Victor constantly lock horns, but the sinfully seductive doctor is driving her crazy…with desire. Tamara knows that dating a colleague is a prescription for disaster. Until one stormy, passion-filled night… Victor can have his pick of any woman. But he only has eyes for sweet, sultry Tamara. But when tragedy and trauma in the E.R. hit close to home, one false move could put everything they've ever worked for in jeopardy. It's time to stake his claim on Tamara's heart—with a passionate dose of forever.
Publisher: Harlequin
ISBN: 1459214366
Category : Fiction
Languages : en
Pages : 218
Book Description
Landing an internship at prestigious Hopewell General is a dream come true for Tamara St. John. She struggled hard to get where she is—and isn't about to risk it all because of arrogant Victor Aguilar. Tamara and Victor constantly lock horns, but the sinfully seductive doctor is driving her crazy…with desire. Tamara knows that dating a colleague is a prescription for disaster. Until one stormy, passion-filled night… Victor can have his pick of any woman. But he only has eyes for sweet, sultry Tamara. But when tragedy and trauma in the E.R. hit close to home, one false move could put everything they've ever worked for in jeopardy. It's time to stake his claim on Tamara's heart—with a passionate dose of forever.
CUSTOMER ROMANCE
Author: J. N. HALM
Publisher: Author House
ISBN: 1491896787
Category : Business & Economics
Languages : en
Pages : 135
Book Description
CUSTOMER ROMANCE "A New Feel of Customer Service" Is about creating love - not just any love, but love that rewards. It is a book for business owners, leaders, managers or professionals who want to become darlings to all their customers. It is for the individual (or business) that intends to bring some sunshine into the lives of customers. This is a book about how a business can win the hearts (and pockets) of its customers in a long-lasting relationship. CUSTOMER ROMANCE is a staunch supporter of a relationship selling concept as against the transactional selling concept. This book advocates that no matter how much a business stands to lose in the short-run when it practices relationship building, in the long-run the relationship pays off. CUSTOMER ROMANCE debates that the most important ingredient in building a successful business is TRUST. However, trust is best established in a "romantic" relationship not in a mere transaction.
Publisher: Author House
ISBN: 1491896787
Category : Business & Economics
Languages : en
Pages : 135
Book Description
CUSTOMER ROMANCE "A New Feel of Customer Service" Is about creating love - not just any love, but love that rewards. It is a book for business owners, leaders, managers or professionals who want to become darlings to all their customers. It is for the individual (or business) that intends to bring some sunshine into the lives of customers. This is a book about how a business can win the hearts (and pockets) of its customers in a long-lasting relationship. CUSTOMER ROMANCE is a staunch supporter of a relationship selling concept as against the transactional selling concept. This book advocates that no matter how much a business stands to lose in the short-run when it practices relationship building, in the long-run the relationship pays off. CUSTOMER ROMANCE debates that the most important ingredient in building a successful business is TRUST. However, trust is best established in a "romantic" relationship not in a mere transaction.
Romancing Your Wife
Author: Debra White Smith
Publisher: Harvest House Publishers
ISBN: 0736913017
Category : Family & Relationships
Languages : en
Pages : 242
Book Description
Debra White Smith, author of "Romancing Your Husband" (more than 75,000 copies sold), and her husband, Daniel, show husbands how to make their marriages sparkle! Exploring how to woo their wives and turn their marriages into ardent romances, men will discover that-- helping with housework without being asked is as romantic as bringing her flowers "little gestures" create a loving atmosphere tender words and gentle hugs without sexual overtures are vital letting her know she's more important than everything makes her feel special talking and sharing are crucial to a lively relationship "Romancing Your Wife "helps husbands and wives realize their marriages can be more dynamic, more passionate, and more intimate than they thought possible!
Publisher: Harvest House Publishers
ISBN: 0736913017
Category : Family & Relationships
Languages : en
Pages : 242
Book Description
Debra White Smith, author of "Romancing Your Husband" (more than 75,000 copies sold), and her husband, Daniel, show husbands how to make their marriages sparkle! Exploring how to woo their wives and turn their marriages into ardent romances, men will discover that-- helping with housework without being asked is as romantic as bringing her flowers "little gestures" create a loving atmosphere tender words and gentle hugs without sexual overtures are vital letting her know she's more important than everything makes her feel special talking and sharing are crucial to a lively relationship "Romancing Your Wife "helps husbands and wives realize their marriages can be more dynamic, more passionate, and more intimate than they thought possible!
The Romance of Reality
Author: Bobby Azarian
Publisher: BenBella Books
ISBN: 1637740441
Category : Science
Languages : en
Pages : 321
Book Description
Why do we exist? For centuries, this question was the sole province of religion and philosophy. But now science is ready to take a seat at the table. According to the prevailing scientific paradigm, the universe tends toward randomness; it functions according to laws without purpose, and the emergence of life is an accident devoid of meaning. But this bleak interpretation of nature is currently being challenged by cutting-edge findings at the intersection of physics, biology, neuroscience, and information theory—generally referred to as “complexity science.” Thanks to a new understanding of evolution, as well as recent advances in our understanding of the phenomenon known as emergence, a new cosmic narrative is taking shape: Nature’s simplest “parts” come together to form ever-greater “wholes” in a process that has no end in sight. In The Romance of Reality, cognitive neuroscientist Bobby Azarian explains the science behind this new view of reality and explores what it means for all of us. In engaging, accessible prose, Azarian outlines the fundamental misunderstanding of thermodynamics at the heart of the old assumptions about the universe’s evolution, and shows us the evidence that suggests that the universe is a “self-organizing” system, one that is moving toward increasing complexity and awareness. Cosmologist and science communicator Carl Sagan once said of humanity that “we are a way for the cosmos to know itself.” The Romance of Reality shows that this poetic statement in fact rests on a scientific foundation and gives us a new way to know the cosmos, along with a riveting vision of life that imbues existence with meaning—nothing supernatural required.
Publisher: BenBella Books
ISBN: 1637740441
Category : Science
Languages : en
Pages : 321
Book Description
Why do we exist? For centuries, this question was the sole province of religion and philosophy. But now science is ready to take a seat at the table. According to the prevailing scientific paradigm, the universe tends toward randomness; it functions according to laws without purpose, and the emergence of life is an accident devoid of meaning. But this bleak interpretation of nature is currently being challenged by cutting-edge findings at the intersection of physics, biology, neuroscience, and information theory—generally referred to as “complexity science.” Thanks to a new understanding of evolution, as well as recent advances in our understanding of the phenomenon known as emergence, a new cosmic narrative is taking shape: Nature’s simplest “parts” come together to form ever-greater “wholes” in a process that has no end in sight. In The Romance of Reality, cognitive neuroscientist Bobby Azarian explains the science behind this new view of reality and explores what it means for all of us. In engaging, accessible prose, Azarian outlines the fundamental misunderstanding of thermodynamics at the heart of the old assumptions about the universe’s evolution, and shows us the evidence that suggests that the universe is a “self-organizing” system, one that is moving toward increasing complexity and awareness. Cosmologist and science communicator Carl Sagan once said of humanity that “we are a way for the cosmos to know itself.” The Romance of Reality shows that this poetic statement in fact rests on a scientific foundation and gives us a new way to know the cosmos, along with a riveting vision of life that imbues existence with meaning—nothing supernatural required.
Romancing the Rancher
Author: Kate Pearce
Publisher: Zebra
ISBN: 1420152599
Category : Fiction
Languages : en
Pages : 370
Book Description
In New York Times bestselling author Kate Pearce’s sweet and sexy Millers of Morgan Valley series, the close-knit folks of Morgantown, California, have long memories—and big hearts to go with them. In this sixth installment delves into the behind the scenes of the PBR Rodeo as the youngest Morgan brother volunteers on the circuit and catches the eye of a female bull rider. Welcome to California’s ranch country, where the cowboys of New York Times bestselling author Kate Pearce’s sexy and heartwarming series live, learn, and find love... Ranching will always run in Evan Miller’s blood, but as the fifth son, he also wants to prove to his skeptical family that he can forge his own path. Drawn to the world of rodeo, Evan encounters Josie Martinez, half-sister of world champion bull rider Rio Martinez. He hopes Josie might show him the ropes—among other things—but Josie has priorities of her own... Josie’s not sure what she’s doing at her brother’s ranch when she should be at her office in San Francisco, fulfilling her dream of becoming young entrepreneur of the year. Ever since violence unexpectedly entered her life and her home, she’s struggled to get her life back on track. The ranch offers a sanctuary—with one gorgeous exception: Evan. But is he just a distraction, or can their growing bond—and undeniable attraction—persuade Josie that her heart is big enough for work and love...
Publisher: Zebra
ISBN: 1420152599
Category : Fiction
Languages : en
Pages : 370
Book Description
In New York Times bestselling author Kate Pearce’s sweet and sexy Millers of Morgan Valley series, the close-knit folks of Morgantown, California, have long memories—and big hearts to go with them. In this sixth installment delves into the behind the scenes of the PBR Rodeo as the youngest Morgan brother volunteers on the circuit and catches the eye of a female bull rider. Welcome to California’s ranch country, where the cowboys of New York Times bestselling author Kate Pearce’s sexy and heartwarming series live, learn, and find love... Ranching will always run in Evan Miller’s blood, but as the fifth son, he also wants to prove to his skeptical family that he can forge his own path. Drawn to the world of rodeo, Evan encounters Josie Martinez, half-sister of world champion bull rider Rio Martinez. He hopes Josie might show him the ropes—among other things—but Josie has priorities of her own... Josie’s not sure what she’s doing at her brother’s ranch when she should be at her office in San Francisco, fulfilling her dream of becoming young entrepreneur of the year. Ever since violence unexpectedly entered her life and her home, she’s struggled to get her life back on track. The ranch offers a sanctuary—with one gorgeous exception: Evan. But is he just a distraction, or can their growing bond—and undeniable attraction—persuade Josie that her heart is big enough for work and love...
Romancing Waikiki
Author: C. J. Johnson
Publisher: Mill City Press, Incorporated
ISBN: 9781662810527
Category : Fiction
Languages : en
Pages : 314
Book Description
Romancing Waikiki contains twenty-one intriguing original love stories of people falling in love on Waikiki Beach, Hawaii. The romances evoked by the most famous beach in the Pacific go back to 1901, when the elegant Moana Hotel was opened to welcome visitors and has continued to be a presence on the beach. This selection of love stories, written in Waikiki coffeehouses, spans the period from the Second World War to the present and covers all ages, from a coming-of-age teen romance to senior citizens who discover love has no expiration date. While the stories are fictional, they have threads in the sand of Waikiki Beach and beyond. Matters of the heart can be found in the footprints in the sand, a letter fluttering across the beach, remnants of a sandcastle, an army nurse waiting, and a homeless woman blowing out a candle. The author lives in Waikiki and has spent more than two decades in Hawaii, the source of his inspiration for these love stories that stir feelings of joy and tears.
Publisher: Mill City Press, Incorporated
ISBN: 9781662810527
Category : Fiction
Languages : en
Pages : 314
Book Description
Romancing Waikiki contains twenty-one intriguing original love stories of people falling in love on Waikiki Beach, Hawaii. The romances evoked by the most famous beach in the Pacific go back to 1901, when the elegant Moana Hotel was opened to welcome visitors and has continued to be a presence on the beach. This selection of love stories, written in Waikiki coffeehouses, spans the period from the Second World War to the present and covers all ages, from a coming-of-age teen romance to senior citizens who discover love has no expiration date. While the stories are fictional, they have threads in the sand of Waikiki Beach and beyond. Matters of the heart can be found in the footprints in the sand, a letter fluttering across the beach, remnants of a sandcastle, an army nurse waiting, and a homeless woman blowing out a candle. The author lives in Waikiki and has spent more than two decades in Hawaii, the source of his inspiration for these love stories that stir feelings of joy and tears.
Romancing the Beat
Author: Gwen Hayes
Publisher: Createspace Independent Publishing Platform
ISBN: 9781530838615
Category : Romance fiction
Languages : en
Pages : 0
Book Description
What makes a romance novel a romance? How do you write a kissing book?Writing a well-structured romance isn't the same as writing any other genre-something the popular novel and screenwriting guides don't address. The romance arc is made up of its own story beats, and the external plot and theme need to be braided to the romance arc-not the other way around.Told in conversational (and often irreverent) prose, Romancing the Beat can be read like you are sitting down to coffee with romance editor and author Gwen Hayes while she explains story structure. The way she does with her clients. Some of whom are regular inhabitants of the New York Times and USA Today bestseller lists.Romancing the Beat is a recipe, not a rigid system. The beats don't care if you plot or outline before you write, or if you pants your way through the drafts and do a "beat check" when you're revising. Pantsers and plotters are both welcome. So sit down, grab a cuppa, and let's talk about kissing books.
Publisher: Createspace Independent Publishing Platform
ISBN: 9781530838615
Category : Romance fiction
Languages : en
Pages : 0
Book Description
What makes a romance novel a romance? How do you write a kissing book?Writing a well-structured romance isn't the same as writing any other genre-something the popular novel and screenwriting guides don't address. The romance arc is made up of its own story beats, and the external plot and theme need to be braided to the romance arc-not the other way around.Told in conversational (and often irreverent) prose, Romancing the Beat can be read like you are sitting down to coffee with romance editor and author Gwen Hayes while she explains story structure. The way she does with her clients. Some of whom are regular inhabitants of the New York Times and USA Today bestseller lists.Romancing the Beat is a recipe, not a rigid system. The beats don't care if you plot or outline before you write, or if you pants your way through the drafts and do a "beat check" when you're revising. Pantsers and plotters are both welcome. So sit down, grab a cuppa, and let's talk about kissing books.
Customer Relationship Management
Author: Roger J. Baran
Publisher: Taylor & Francis
ISBN: 1317419332
Category : Business & Economics
Languages : en
Pages : 457
Book Description
This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced customer relationship strategy can differentiate an organization in a highly competitive marketplace. This edition has several new features: Updates that take into account the latest research and changes in organizational dynamics, business-to-business relationships, social media, database management, and technology advances that impact CRM New material on big data and the use of mobile technology An overhaul of the social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management today A broader discussion of the relationship between CRM and the marketing function, as well as its implications for the organization as a whole Cutting edge examples and images to keep readers engaged and interested A complete typology of marketing strategies to be used in the CRM strategy cycle: acquisition, retention, and win-back of customers With chapter summaries, key terms, questions, exercises, and cases, this book will truly appeal to upper-level students of customer relationship management. Online resources, including PowerPoint slides, an instructor’s manual, and test bank, provide instructors with everything they need for a comprehensive course in customer relationship management.
Publisher: Taylor & Francis
ISBN: 1317419332
Category : Business & Economics
Languages : en
Pages : 457
Book Description
This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced customer relationship strategy can differentiate an organization in a highly competitive marketplace. This edition has several new features: Updates that take into account the latest research and changes in organizational dynamics, business-to-business relationships, social media, database management, and technology advances that impact CRM New material on big data and the use of mobile technology An overhaul of the social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management today A broader discussion of the relationship between CRM and the marketing function, as well as its implications for the organization as a whole Cutting edge examples and images to keep readers engaged and interested A complete typology of marketing strategies to be used in the CRM strategy cycle: acquisition, retention, and win-back of customers With chapter summaries, key terms, questions, exercises, and cases, this book will truly appeal to upper-level students of customer relationship management. Online resources, including PowerPoint slides, an instructor’s manual, and test bank, provide instructors with everything they need for a comprehensive course in customer relationship management.