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Online Dispute Resolution for Consumers in the European Union

Online Dispute Resolution for Consumers in the European Union PDF Author: Pablo Cortés
Publisher: Routledge
ISBN: 1136943501
Category : Law
Languages : en
Pages : 283

Book Description
Offers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.

Online Dispute Resolution for Consumers in the European Union

Online Dispute Resolution for Consumers in the European Union PDF Author: Pablo Cortés
Publisher: Routledge
ISBN: 1136943501
Category : Law
Languages : en
Pages : 283

Book Description
Offers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.

I'm Not Racist But ... 40 Years of the Racial Discrimination Act

I'm Not Racist But ... 40 Years of the Racial Discrimination Act PDF Author: Tim Soutphommasane
Publisher: NewSouth
ISBN: 1742242057
Category : Social Science
Languages : en
Pages : 242

Book Description
Is Australia a 'racist' country? Why do issues of race and culture seem to ignite public debate so readily? Tim Soutphommasane, Australia's Race Discrimination Commissioner, reflects on the national experience of racism and the progress that has been made since the introduction of the Racial Discrimination Act in 1975. As the first federal human rights and discrimination legislation, the Act was a landmark demonstration of Australia's commitment to eliminating racism. Published to coincide with the Act's fortieth anniversary, this book gives a timely and incisive account of the history of racism, the limits of free speech, the dimensions of bigotry and the role of legislation in our society's response to discrimination. With contributions by Maxine Beneba Clarke, Bindi Cole Chocka, Benjamin Law, Alice Pung and Christos Tsiolkas.

World Investment Report

World Investment Report PDF Author: United Nations
Publisher:
ISBN: 9789211044720
Category :
Languages : en
Pages : 1595

Book Description


Global Ethics

Global Ethics PDF Author: Heather Widdows
Publisher: Routledge
ISBN: 1317491742
Category : Philosophy
Languages : en
Pages : 343

Book Description
Global ethics addresses some of the most pressing ethical concerns today, including rogue states, torture, scarce resources, poverty, migration, consumption, global trade, medical tourism, and humanitarian intervention. It is both topical and important. How we resolve (or fail to resolve) the dilemmas of global ethics shapes how we understand ourselves, our relationships with each other and the social and political frameworks of governance now and into the future. This is seen most clearly in the case of climate change, where our actions now determine the environment our grandchildren will inherit, but it is also the case in other areas as our decisions about what it is permissible for humans beings to do to each other determines the type of beings we are. This book, suitable for course use, introduces students to the theory and practice of global ethics, ranging over issues in global governance and citizenship, poverty and development, war and terrorism, bioethics, environmental and climate ethics and gender justice.

Principles of Good Governance and the Ombudsman

Principles of Good Governance and the Ombudsman PDF Author: Alberto Castro
Publisher:
ISBN: 9781780687803
Category : Ombudspersons
Languages : en
Pages : 0

Book Description
The main purpose of this study is to determine the extent to which, through the performance of (indirect) normative functions and the application of principles of good governance as assessment standards, the ombudsman institution can contribute to improving the legal quality of the government while enhancing the legitimacy of the administration and the democratic system as a whole.The study is conducted from a comparative perspective, exploring the performance of the Dutch, UK, Spanish and Peruvian Ombudsmen. They are analysed with the aim to determine how far these ombudsmen, although of different types and belonging to different legal traditions, share the same values and apply similar normative standards that can be traced back to principles of good governance. The Peruvian ombudsman is examined as a case study of the institutions evolving role in new democracies in Latin America. This reflects the wider process of the ombudsman 's hybridisation worldwide, and how its functions and assessment standards have been adapted to the evolution of the constitutional state, not least through application of the principles of good governance, which operate at the constitutional level, as a new source of legitimacy.By primarily focusing on the steering function regarding the promotion of good administration rather than the protective function of the institution, the study concludes that the ombudsmans activities result in changed and improved public administration, which are often underappreciated in the legal literature. The legal approach to good governance provides the conceptual framework for evaluating the performance of the institution.

Breaking the cycle

Breaking the cycle PDF Author: Great Britain: Ministry of Justice
Publisher: The Stationery Office
ISBN: 9780101807029
Category : Political Science
Languages : en
Pages : 20

Book Description
Government response to Cm. 7972 (ISBN 9780101797221)

Understanding Canada

Understanding Canada PDF Author: Jim Lotz
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 168

Book Description
Traces the concept of community development from its beginnings in colonial Africa to recent attempts at self help in Canada, and relates it to the ideas of individualism and liberalism. Particularly focused on the Atlantic Provinces.

Equity and the Law of Trusts

Equity and the Law of Trusts PDF Author: Philip Henry Pettit
Publisher:
ISBN:
Category : Equity
Languages : en
Pages : 594

Book Description


Commercial and Consumer Law

Commercial and Consumer Law PDF Author: M. P. Furmston
Publisher: Longman
ISBN: 9781405873673
Category : Commercial law
Languages : en
Pages : 661

Book Description
This volume contains summaries of the essential cases & extracts from key legislative provisions that you will need to draw upon when answering problem or essay questions. Debate & issue boxes are included to highlight contentious areas of the law & help you refine your critical analysis skills.

Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L

Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L PDF Author: Great Britain. Parliamentary and Health Service Ombudsman
Publisher:
ISBN: 9780102984163
Category :
Languages : en
Pages : 51

Book Description
Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints. The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.