The Handbook of Quality Management 2e (Pb) PDF Download

Author: Thomas Pyzdek
Publisher: McGraw-Hill Companies
ISBN: 9781265829230
Category : Technology & Engineering
Languages : en
Pages : 0

View

Book Description
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems Organizational structures The quality function Approaches to quality Customer-focused organizations Integrated planning Strategic planning Understanding customer expectations and needs Benchmarking Organizational assessment Process control Quantifying process variation Quality audits Supply chain management Continuous improvement Effective change management Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches Management of human resources Motivation theories and principles Management styles Resource requirements to manage the quality function Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ. The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments Discusses controls such as statistical process control, audits, and supply chain management Explains the stages of continuous improvement Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others

Author: Roger L. Brauer
Publisher: John Wiley & Sons
ISBN: 1119802318
Category : Technology & Engineering
Languages : en
Pages : 678

View

Book Description
SAFETY AND HEALTH FOR ENGINEERS A comprehensive resource for making products, facilities, processes, and operations safe for workers, users, and the public Ensuring the health and safety of individuals in the workplace is vital on an interpersonal level but is also crucial to limiting the liability of companies in the event of an onsite injury. The Bureau of Labor Statistics reported over 4,700 fatal work injuries in the United States in 2020, most frequently in transportation-related incidents. The same year, approximately 2.7 million workplace injuries and illnesses were reported by private industry employers. According to the National Safety Council, the cost in lost wages, productivity, medical and administrative costs is close to 1.2 trillion dollars in the US alone. It is imperative—by law and ethics—for engineers and safety and health professionals to drive down these statistics by creating a safe workplace and safe products, as well as maintaining a safe environment. Safety and Health for Engineers is considered the gold standard for engineers in all specialties, teaching an understanding of many components necessary to achieve safe workplaces, products, facilities, and methods to secure safety for workers, users, and the public. Each chapter offers information relevant to help safety professionals and engineers in the achievement of the first canon of professional ethics: to protect the health, safety, and welfare of the public. The textbook examines the fundamentals of safety, legal aspects, hazard recognition and control, the human element, and techniques to manage safety decisions. In doing so, it covers the primary safety essentials necessary for certification examinations for practitioners. Readers of the fourth edition of Safety and Health for Engineers readers will also find: Updates to all chapters, informed by research and references gathered since the last publication The most up-to-date information on current policy, certifications, regulations, agency standards, and the impact of new technologies, such as wearable technology, automation in transportation, and artificial intelligence New international information, including U.S. and foreign standards agencies, professional societies, and other organizations worldwide Expanded sections with real-world applications, exercises, and 164 case studies An extensive list of references to help readers find more detail on chapter contents A solution manual available to qualified instructors Safety and Health for Engineers is an ideal textbook for courses in safety engineering around the world in undergraduate or graduate studies, or in professional development learning. It also is a useful reference for professionals in engineering, safety, health, and associated fields who are preparing for credentialing examinations in safety and health.

Author: World Health Organization
Publisher:
ISBN: 9789241548274
Category : Laboratories
Languages : en
Pages : 0

View

Book Description
Achieving, maintaining and improving accuracy, timeliness and reliability are major challenges for health laboratories. Countries worldwide committed themselves to build national capacities for the detection of, and response to, public health events of international concern when they decided to engage in the International Health Regulations implementation process. Only sound management of quality in health laboratories will enable countries to produce test results that the international community will trust in cases of international emergency. This handbook was developed through collaboration between the WHO Lyon Office for National Epidemic Preparedness and Response, the United States of America Centers for Disease Control and Prevention (CDC) Division of Laboratory Systems, and the Clinical and Laboratory Standards Institute (CLSI). It is based on training sessions and modules provided by the CDC and WHO in more than 25 countries, and on guidelines for implementation of ISO 15189 in diagnostic laboratories, developed by CLSI. This handbook is intended to provide a comprehensive reference on Laboratory Quality Management System for all stakeholders in health laboratory processes, from management, to administration, to bench-work laboratorians. This handbook covers topics that are essential for quality management of a public health or clinical laboratory. They are based on both ISO 15189 and CLSI GP26-A3 documents. Each topic is discussed in a separate chapter. The chapters follow the framework developed by CLSI and are organized as the "12 Quality System Essentials".

Author: Joseph A. Defeo
Publisher: McGraw-Hill Education
ISBN: 9781259643613
Category : Technology & Engineering
Languages : en
Pages : 0

View

Book Description
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. The cornerstone text on quality management and performance excellence – thoroughly revised to reflect the latest challenges and developments The “body of knowledge” for the science of quality management and performance excellence for more than half-a-century, Juran’s Quality Handbook has been completely updated to meet the ever-changing needs of today’s business and quality professionals. Under the guidance of a team of top experts, this authoritative resource demonstrates how to apply the right methods for delivering superior results and achieving excellence in any organization, industry, or country. Juran’s Quality Handbook, Seventh Edition provides you with a complete roadmap for the discipline -- clearly written to make sure you know where you are in the process and what you must do to reach the next level. Within its pages, you will find A-Z coverage – from key concepts, methods, research, and tools to practical applications on the job. Here’s why this is the best edition yet: • Updated chapters on Lean, Six Sigma and the Shingo Prize • NEW chapters on Risk Management and Building a Quality Management System • NEW material on the history of quality management • All ISO and other regulatory standards have been updated • NEW statistical tables, charts, and data • Examples and case studies throughout demonstrate how others have applied the methods and tools discussed in real-world situations

Author: Nader Rifai
Publisher: Elsevier Health Sciences
ISBN: 0323834671
Category : Medical
Languages : en
Pages : 4232

View

Book Description
Use THE definitive reference for laboratory medicine and clinical pathology! Tietz Textbook of Laboratory Medicine, 7th Edition provides the guidance necessary to select, perform, and evaluate the results of new and established laboratory tests. Comprehensive coverage includes the latest advances in topics such as clinical chemistry, genetic metabolic disorders, molecular diagnostics, hematology and coagulation, clinical microbiology, transfusion medicine, and clinical immunology. From a team of expert contributors led by Nader Rifai, this reference includes access to wide-ranging online resources on Expert Consult — featuring the comprehensive product with fully searchable text, regular content updates, animations, podcasts, over 1300 clinical case studies, lecture series, and more. - Authoritative, current content helps you perform tests in a cost-effective, timely, and efficient manner; provides expertise in managing clinical laboratory needs; and shows how to be responsive to an ever-changing environment. - Current guidelines help you select, perform, and evaluate the results of new and established laboratory tests. - Expert, internationally recognized chapter authors present guidelines representing different practices and points of view. - Analytical criteria focus on the medical usefulness of laboratory procedures. - Use of standard and international units of measure makes this text appropriate for any user, anywhere in the world. - Elsevier eBooks+ provides the entire text as a fully searchable eBook, and includes animations, podcasts, more than 1300 clinical case studies, over 2500 multiple-choice questions, a lecture series, and more, all included with print purchase. - NEW! 19 additional chapters highlight various specialties throughout laboratory medicine. - NEW! Updated, peer-reviewed content provides the most current information possible. - NEW! The largest-ever compilation of clinical cases in laboratory medicine is included with print purchase on Elsevier eBooks+. - NEW! Over 100 adaptive learning courses included with print purchase on Elsevier eBooks+ offer the opportunity for personalized education.

Author: Richard E. Cascarino
Publisher: CRC Press
ISBN: 0429644094
Category : Computers
Languages : en
Pages : 156

View

Book Description
The Complete Guide for CISA Examination Preparation delivers complete coverage of every topic on the latest release of the Certified Information Systems Auditor (CISA) exam. The author is an IT security and auditing expert and the book covers all five exam domains. This effective self-study system features chapter learning objectives, in-depth explanations of each topic, and accurate practice questions. Each chapter includes exam tips that highlight key exam information, hands-on exercises, a summary that serves as a quick review, and end-of-chapter questions that simulate those on the actual exam. Designed to help candidates pass the CISA exam easily, it also serves as an ideal on-the-job reference. Richard E. Cascarino, MBA, CIA, CISM, CFE, CRMA, is well known in international auditing. Richard is a principal of Richard Cascarino & Associates. He has over 31 years’ experience in audit training and consulting. He is a regular speaker at national and international conferences and has presented courses throughout Africa, Europe, the Middle East and the USA. Richard is a Past President of the Institute of Internal Auditors in South Africa, was the founding Regional Director of the Southern African Region of the IIA-Inc. and is a member of ISACA, and the Association of Certified Fraud Examiners, where he is a member of the Board of Regents for Higher Education. Richard was Chairman of the Audit Committee of Gauteng cluster 2 (Premier's office, Shared Services and Health) in Johannesburg and is currently the Chairman of the Audit and Risk Committee of the Department of Public Enterprises in South Africa. Richard is also a visiting Lecturer at the University of the Witwatersrand, author of the book Internal Auditing: An Integrated Approach, now in its third edition. This book is extensively used as a university textbook worldwide. In addition, he is the author of the Auditor's Guide to IT Auditing, Second Edition and the book Corporate Fraud and Internal Control: A Framework for Prevention. He is also a contributor to all four editions of QFINANCE, the Ultimate Resource.

Author: Karl Wiegers
Publisher: Addison-Wesley Professional
ISBN: 0138190224
Category : Computers
Languages : en
Pages : 245

View

Book Description
20 Best Practices for Developing and Managing Requirements on Any Project Software Requirements Essentials presents 20 core practices for successful requirements planning, elicitation, analysis, specification, validation, and management. Leading requirements experts Karl Wiegers and Candase Hokanson focus on the practices most likely to deliver superior value for both traditional and agile projects, in any application domain. These core practices help teams understand business problems, engage the right participants, articulate better solutions, improve communication, implement the most valuable functionality in the right sequence, and adapt to change and growth. Concise and tightly focused, this book offers just enough pragmatic "how-to" detail for you to apply the core practices with confidence, whether you're a business analyst, requirements engineer, product manager, product owner, or developer. Using it, your entire team can build a shared understanding of key concepts, terminology, techniques, and rationales--and work together more effectively on every project. Learn how to: Clarify problems, define business objectives, and set solution boundaries Identify stakeholders and decision makers Explore user tasks, events, and responses Assess data concepts and relationships Elicit and evaluate quality attributes Analyze requirements and requirement sets, create models and prototypes, and set priorities Specify requirements in a consistent, structured, and well-documented fashion Review, test, and manage change to requirements "I once read the ten best-selling requirements engineering books of the prior ten years. This one book succinctly presents more useful information than those ten books combined." --Mike Cohn, author of User Stories Applied and co-founder, Scrum Alliance "Diamonds come about when a huge amount of carbon atoms are compressed. Karl and Candase have done something very similar: they have compressed their vast requirements knowledge into 20 gems they call 'core practices.' These practices are potent stuff, and I recommend that they become part of everyone's requirements arsenal." --James Robertson, author of Mastering the Requirements Process and Business Analysis Agility "Long story short: if you are going to read only one requirements book, this is it. Software Requirements Essentials distills the wealth of information found in Software Requirements and many other texts down to twenty of the most important requirements activities that apply on nearly all projects. Today's busy BA simply doesn't have the time to read a lengthy instructive guide front-to-back. But they should find the time to read this book." --From the Foreword by Joy Beatty, COO, ArgonDigital "Software Requirements Essentials will be a high-value addition to your business analysis library. Anyone looking to improve their business analysis practices will find great practical advice they'll be able to apply immediately." --Laura Paton, Principal Consultant, BA Academy, Inc. Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.

Author: Ajay Kumar
Publisher: CRC Press
ISBN: 1040096956
Category : Computers
Languages : en
Pages : 357

View

Book Description
Intelligent and sustainable manufacturing is a broad category of manufacturing that employs computer-integrated manufacturing, high levels of adaptability and rapid design changes, digital information technology, and more flexible technical workforce training. Other goals sometimes include fast changes in production levels based on demand, optimization of the production system, efficient production, and recyclability. This handbook provides compiled knowledge of intelligent and sustainable manufacturing within the context of Industry 4.0. along with tools, principles, and strategies. Handbook of Intelligent and Sustainable Manufacturing: Tools, Principles, and Strategies offers recent developments, future outlooks, and advanced and analytical modeling techniques of intelligent and sustainable manufacturing with examples backed up by experimental and numerical data. It bridges the gap between R&D in intelligent and sustainable manufacturing–related fields and presents case studies and solutions alongside social and green environmental impact. The handbook includes a wide range of advanced tools and applications with modeling results and explains how different internet technologies integrate the manufacturing approach with people, products, and complex systems. By encompassing advanced technologies such as digital twins, big data informatics, artificial intelligence, nature-inspired algorithms, IoT, Industry 4.0, simulation approaches, analytical strategies, quality tools, roots and pillars, diagnostic tools, and methodical strategies, this handbook provides the most up-to-date and advanced information source available. This handbook will help industries and organizations to implement intelligent manufacturing and move towards the sustainability of manufacturing practices. It will also serve as a reference for senior graduate-level courses in mechanical, production, industrial, and aerospace engineering and a value-added asset to libraries of all technical institutions.

Author: Bubevski, Vojo
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 298

View

Book Description
Organizations today face complex decisions and uncertainties that can have a profound impact on their financial stability and strategic direction. Traditional decision-making methods often fall short when it comes to addressing multifaceted issues like financing, product manufacturing, and facility location. These challenges demand a robust framework that quantifies factors, assesses risks, and provides optimal solutions. Without advanced tools and techniques, businesses are at risk of making uninformed decisions that could lead to significant financial losses and missed opportunities. The urgency to equip yourself with these tools is clear. Decision and Prediction Analysis Powered With Operations Research offers a comprehensive solution to these challenges. This book integrates operations research techniques to reframe and solve complex business problems. It provides a detailed exploration of decision analysis tools, such as influence diagrams and decision trees, which help visualize and assess various decision scenarios. By applying these tools, organizations can better understand uncertainties, evaluate risks, and make decisions that maximize expected utility and achieve strategic objectives.

Author: Bopaya Bidanda
Publisher: McGraw Hill Professional
ISBN: 1260461572
Category : Technology & Engineering
Languages : en
Pages : 1697

View

Book Description
The classic industrial engineering resource—fully updated for the latest advances Brought fully up to date by expert Bopaya M. Bidanda, this go-to handbook contains exhaustive, application-driven coverage of Industrial Engineering (IE) principles, practices, materials, and systems. Featuring contributions from scores of international professionals in the field, Maynard’s Industrial Engineering Handbook, Sixth Edition provides a holistic view of exactly what an Industrial Engineer in today’s world needs to succeed. All-new chapters and sections cover logistics, probability and statistics, supply chains, quality, product design, systems engineering, and engineering management. Coverage includes: Productivity Engineering economics Human factors, ergonomics, and safety Compensation management Facility logistics Planning and scheduling Operations research Statistics and probability Supply chains and quality Product design Manufacturing models and analysis Systems engineering Engineering management The global Industrial Engineer IE application environments