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Process Management - Workflow, Workload, Work Control

Process Management - Workflow, Workload, Work Control PDF Author: Uwe Baumgart
Publisher: GRIN Verlag
ISBN: 3638482995
Category : Business & Economics
Languages : de
Pages : 26

Book Description
Studienarbeit aus dem Jahr 2005 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Note: 2,0, Georg-Simon-Ohm-Hochschule Nürnberg (Fachbereich Betriebswirtschaft ), Veranstaltung: Prozessmanagement, Sprache: Deutsch, Abstract: Die vorliegende Arbeit befasst sich mit dem umfangreichen Themengebiet Workflow, Workload und Work Control im Rahmen des Prozessmanagements und umreißt notwendigerweise ebenso die damit eng zusammenhängende Problematik der Workflow Management Systeme. Das Umfeld eines Unternehmens ist heutzutage permanenten und immer schneller werdenden Änderungen unterworfen. Jahrelanges verharren bei festgelegten Strukturen wird schlicht zur Einbuße an Wettbewerbsfähigkeit führen. Das Kredo des Prozessmanagements ist die stetige Evolution der Organisation und strebt als solches eine kontinuierliche Optimierung von Organisationsstrukturen an. Workflow Management Systeme werden als wichtiges Werkzeug angesehen, um auch im informationsverarbeitenden Bereich wichtige Produktivitätsfortschritte zu erzielen. Der Einsatz von Workflow Systemen schafft die notwendige Transparenz in Prozessabläufen, um auch kleine Schwachstellen aufzudecken und die Ansatzpunkte für geeignete Verbesserungsmaßnahmen identifizieren zu können.

Process Management - Workflow, Workload, Work Control

Process Management - Workflow, Workload, Work Control PDF Author: Uwe Baumgart
Publisher: GRIN Verlag
ISBN: 3638482995
Category : Business & Economics
Languages : de
Pages : 26

Book Description
Studienarbeit aus dem Jahr 2005 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Note: 2,0, Georg-Simon-Ohm-Hochschule Nürnberg (Fachbereich Betriebswirtschaft ), Veranstaltung: Prozessmanagement, Sprache: Deutsch, Abstract: Die vorliegende Arbeit befasst sich mit dem umfangreichen Themengebiet Workflow, Workload und Work Control im Rahmen des Prozessmanagements und umreißt notwendigerweise ebenso die damit eng zusammenhängende Problematik der Workflow Management Systeme. Das Umfeld eines Unternehmens ist heutzutage permanenten und immer schneller werdenden Änderungen unterworfen. Jahrelanges verharren bei festgelegten Strukturen wird schlicht zur Einbuße an Wettbewerbsfähigkeit führen. Das Kredo des Prozessmanagements ist die stetige Evolution der Organisation und strebt als solches eine kontinuierliche Optimierung von Organisationsstrukturen an. Workflow Management Systeme werden als wichtiges Werkzeug angesehen, um auch im informationsverarbeitenden Bereich wichtige Produktivitätsfortschritte zu erzielen. Der Einsatz von Workflow Systemen schafft die notwendige Transparenz in Prozessabläufen, um auch kleine Schwachstellen aufzudecken und die Ansatzpunkte für geeignete Verbesserungsmaßnahmen identifizieren zu können.

Design and Control of Workflow Processes

Design and Control of Workflow Processes PDF Author: Hajo Reijers
Publisher: Springer Science & Business Media
ISBN: 3540011862
Category : Business & Economics
Languages : en
Pages : 329

Book Description
The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion.

Design and Control of Workflow Processes

Design and Control of Workflow Processes PDF Author: Hajo Reijers
Publisher: Springer
ISBN: 9783662206140
Category : Business & Economics
Languages : en
Pages : 328

Book Description
The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion.

Workflow-based Process Controlling

Workflow-based Process Controlling PDF Author: Michael Zur Muehlen
Publisher: Michael zur Muehlen
ISBN: 3832503889
Category : Industrial management
Languages : en
Pages : 300

Book Description
Workflow-based Process Controlling Systems provide companies with the ability to measure the operational performance of their business processes in a timely and accurate fashion. The combination of workflow audit trails with data warehouse technology and operational business data allows for complex analyses that can support managers in their assessment of an organization's performance. The increasing maturity of business process management and data warehouse systems enables the design and development of advanced process-oriented management information systems. Michael zur Muehlen discusses the integration of workflow audit trail data with existing data warehouse structures and develops a reference architecture for process-oriented management information systems. Starting with an organizational and technical analysis of process organizations, this book provides a comprehensive documentation of business process management, workflow technology, and existing standardization efforts. The proposed reference architecture is validated in an industry context. A prototypical implementation of the reference architecture and its integration with a commercial business process management system are demonstrated as well. This book is directed at both practitioners and academics in the fields of business process management, management accounting, and information systems research.

Creating Agile Business Systems with Reusable Knowledge

Creating Agile Business Systems with Reusable Knowledge PDF Author: A. Mitra
Publisher: Cambridge University Press
ISBN: 1139460021
Category : Technology & Engineering
Languages : en
Pages : 28

Book Description
Agility and innovation are necessary to achieve global excellence and customer value in twenty-first century business; yet most approaches to business process engineering sacrifice these in favor of operational efficiency and economics. Moreover, the IT systems used to automate and encapsulate business processes are unresponsive to the dynamic business environment. Mitra and Gupta provide insight to close this gap - showing how innovation can be systematized with normalized patterns of information, how business processes and information systems may be tightly aligned, and how these processes and systems can be designed to automatically adapt to change by reconfiguring shared patterns of knowledge. A modular approach to building business systems that parallels that of object oriented software is presented. Practical templates required for accelerating integration, analysis and design are provided. This book will appeal to consultants, analysts, and managers in IT as well as researchers and graduate students in business, management and IT.

Knowledge Reuse and Agile Processes: Catalysts for Innovation

Knowledge Reuse and Agile Processes: Catalysts for Innovation PDF Author: Mitra, Amit
Publisher: IGI Global
ISBN: 1599049236
Category : Business & Economics
Languages : en
Pages : 424

Book Description
Innovation, agility, and coordination are paramount in the support of value in the global knowledge economy. Therefore, the long-term success of a company is increasingly dependent on its underlying resilience and agility. Knowledge Reuse and Agile Processes: Catalysts for Innovation addresses flexibility of both business and information systems through component technology at the nexus of three seemingly unrelated disciplines: service-oriented architecture, knowledge management, and business process management. Providing practitioners and academians with timely, compelling research on agile, adaptive processes and information systems, this Premier Reference Source will enhance the collection of every reference library.

Flexible Workflows

Flexible Workflows PDF Author: L. Grumbach
Publisher: IOS Press
ISBN: 1643683977
Category : Computers
Languages : en
Pages : 340

Book Description
Traditional workflow management systems support the fulfillment of business tasks by providing guidance along a predefined workflow model. Due to the shift from mass production to customization, flexibility has become important in recent decades, but the various approaches to workflow flexibility either require extensive knowledge acquisition and modeling, or active intervention during execution. Pursuing flexibility by deviation compensates for these disadvantages by allowing alternative paths of execution at run time without requiring adaptation to the workflow model. This work, Flexible Workflows: A Constraint- and Case-Based Approach, proposes a novel approach to flexibility by deviation, the aim being to provide support during the execution of a workflow by suggesting items based on predefined strategies or experiential knowledge, even in case of deviations. The concepts combine two familiar methods from the field of AI - constraint satisfaction problem solving, and process-oriented case-based reasoning. The combined model increases the capacity for flexibility. The experimental evaluation of the approach consisted of a simulation involving several types of participant in the domain of deficiency management in construction. The book contains 7 chapters covering foundations; domains and potentials; prerequisites; constraint based workflow engine; case based deviation management; prototype; and evaluation, together with an introduction, a conclusion and 3 appendices. Demonstrating high utility values and the promise of wide applicability in practice, as well as the potential for an investigation into the transfer of the approach to other domains, the book will be of interest to all those whose work involves workflow management systems.

ABCs of IBM z/OS System Programming Volume 1

ABCs of IBM z/OS System Programming Volume 1 PDF Author: Lydia Parziale
Publisher: IBM Redbooks
ISBN: 0738442763
Category : Computers
Languages : en
Pages : 118

Book Description
The ABCs of IBM® z/OS® System Programming is a 13-volume collection that provides an introduction to the z/OS operating system and the hardware architecture. Whether you are a beginner or an experienced system programmer, the ABCs collection provides the information that you need to start your research into z/OS and related subjects. Whether you want to become more familiar with z/OS in your current environment, or you are evaluating platforms to consolidate your online business applications, the ABCs collection will serve as a powerful technical tool. Volume 1 provides an updated understanding of the software and IBM zSeries architecture, and explains how it is used together with the z/OS operating system. This includes the main components of z/OS needed to customize and install the z/OS operating system. This edition has been significantly updated and revised.

Design and Control of Workflow Processes

Design and Control of Workflow Processes PDF Author: Hajo Alexander Reijers
Publisher:
ISBN: 9789038605623
Category :
Languages : en
Pages : 271

Book Description


Patient Safety and Quality

Patient Safety and Quality PDF Author: Ronda Hughes
Publisher: Department of Health and Human Services
ISBN:
Category : Medical
Languages : en
Pages : 592

Book Description
"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/