Author: Deborah B. Proctor
Publisher: Elsevier Health Sciences
ISBN: 0323446051
Category : Medical
Languages : en
Pages : 970
Book Description
Clinical Medical Assisting begins with Kinn! Elsevier’s Kinn’s The Clinical Medical Assistant, 13th Edition provides you with the real-world clinical skills that are essential to working in the modern medical office. An applied learning approach to the MA curriculum is threaded throughout each chapter to help you further develop the tactile and critical thinking skills necessary to assist with medications, diagnostic procedures, and surgeries. Paired with our adaptive solutions, real-world simulations, EHR documentation and HESI remediation and assessment, you will learn the leading skills of modern clinical medical assisting in the classroom! Applied approach to learning helps you use what you’ve learned in the clinical setting. Clinical procedures integrated into the TOC provide you with a quick reference. Detailed learning objectives and vocabulary with definitions highlight what’s important in each chapter. Step-by-step procedures explain complex conditions and abstract concepts. Rationales for each procedure clarify the need for each step and explains why it’s being performed. Critical thinking applications test your understanding of the content. Patient education and legal and ethical issues are described in relation to the clinical Medical Assistant's job. Threaded case scenarios help you apply concepts to realistic clinical situations. Portfolio builder helps you demonstrate clinical proficiency to potential employers. NEW! Chapter on The Health Record reviews how you will maintain and interact with the medical record. NEW! Chapter on Competency-Based Education helps you confidently prepare for today’s competitive job market. NEW! Clinical procedure videos help you to visualize and review key procedures.
Plunkett's Procedures for the Medical Administrative Assistant
Author: Lorna Plunkett
Publisher: Saunders
ISBN: 9780779699117
Category : Medical assistants
Languages : en
Pages : 0
Book Description
Plunkett's Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by today's medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting. Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking. Key Terms with definitions highlight important terminology in the field. Learning Objectives and boxed inserts address important issues for students to consider. End-of-chapter assignments simulate real-life tasks in the medical office setting. Discussion questions address important issues in the office setting and how best to deal with them. Enhanced coverage of health benefits, with updated information on provincial and territorial health plans across Canada. An accompanying CD-ROM, which includes Working Papers and templates for in-text assignments, as well as new interactive exercises for extra practice on tasks and scenarios encountered in the medical office environment. Additional coverage of important topics such as patient safety and confidentiality, prioritizing tasks, limits to the role of office administrator, appropriate communication, medical ethics and legal issues, and the need to be able to handle both manual and computerized methods. A full chapter devoted to career planning and the job search. Four appendices, addressing common abbreviations used in the health care field, common laboratory tests and turnaround times, commonly prescribed drugs, and a list of important reference resources.
Publisher: Saunders
ISBN: 9780779699117
Category : Medical assistants
Languages : en
Pages : 0
Book Description
Plunkett's Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by today's medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting. Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking. Key Terms with definitions highlight important terminology in the field. Learning Objectives and boxed inserts address important issues for students to consider. End-of-chapter assignments simulate real-life tasks in the medical office setting. Discussion questions address important issues in the office setting and how best to deal with them. Enhanced coverage of health benefits, with updated information on provincial and territorial health plans across Canada. An accompanying CD-ROM, which includes Working Papers and templates for in-text assignments, as well as new interactive exercises for extra practice on tasks and scenarios encountered in the medical office environment. Additional coverage of important topics such as patient safety and confidentiality, prioritizing tasks, limits to the role of office administrator, appropriate communication, medical ethics and legal issues, and the need to be able to handle both manual and computerized methods. A full chapter devoted to career planning and the job search. Four appendices, addressing common abbreviations used in the health care field, common laboratory tests and turnaround times, commonly prescribed drugs, and a list of important reference resources.
Kinn's The Clinical Medical Assistant
Author: Deborah B. Proctor
Publisher: Elsevier Health Sciences
ISBN: 0323446051
Category : Medical
Languages : en
Pages : 970
Book Description
Clinical Medical Assisting begins with Kinn! Elsevier’s Kinn’s The Clinical Medical Assistant, 13th Edition provides you with the real-world clinical skills that are essential to working in the modern medical office. An applied learning approach to the MA curriculum is threaded throughout each chapter to help you further develop the tactile and critical thinking skills necessary to assist with medications, diagnostic procedures, and surgeries. Paired with our adaptive solutions, real-world simulations, EHR documentation and HESI remediation and assessment, you will learn the leading skills of modern clinical medical assisting in the classroom! Applied approach to learning helps you use what you’ve learned in the clinical setting. Clinical procedures integrated into the TOC provide you with a quick reference. Detailed learning objectives and vocabulary with definitions highlight what’s important in each chapter. Step-by-step procedures explain complex conditions and abstract concepts. Rationales for each procedure clarify the need for each step and explains why it’s being performed. Critical thinking applications test your understanding of the content. Patient education and legal and ethical issues are described in relation to the clinical Medical Assistant's job. Threaded case scenarios help you apply concepts to realistic clinical situations. Portfolio builder helps you demonstrate clinical proficiency to potential employers. NEW! Chapter on The Health Record reviews how you will maintain and interact with the medical record. NEW! Chapter on Competency-Based Education helps you confidently prepare for today’s competitive job market. NEW! Clinical procedure videos help you to visualize and review key procedures.
Publisher: Elsevier Health Sciences
ISBN: 0323446051
Category : Medical
Languages : en
Pages : 970
Book Description
Clinical Medical Assisting begins with Kinn! Elsevier’s Kinn’s The Clinical Medical Assistant, 13th Edition provides you with the real-world clinical skills that are essential to working in the modern medical office. An applied learning approach to the MA curriculum is threaded throughout each chapter to help you further develop the tactile and critical thinking skills necessary to assist with medications, diagnostic procedures, and surgeries. Paired with our adaptive solutions, real-world simulations, EHR documentation and HESI remediation and assessment, you will learn the leading skills of modern clinical medical assisting in the classroom! Applied approach to learning helps you use what you’ve learned in the clinical setting. Clinical procedures integrated into the TOC provide you with a quick reference. Detailed learning objectives and vocabulary with definitions highlight what’s important in each chapter. Step-by-step procedures explain complex conditions and abstract concepts. Rationales for each procedure clarify the need for each step and explains why it’s being performed. Critical thinking applications test your understanding of the content. Patient education and legal and ethical issues are described in relation to the clinical Medical Assistant's job. Threaded case scenarios help you apply concepts to realistic clinical situations. Portfolio builder helps you demonstrate clinical proficiency to potential employers. NEW! Chapter on The Health Record reviews how you will maintain and interact with the medical record. NEW! Chapter on Competency-Based Education helps you confidently prepare for today’s competitive job market. NEW! Clinical procedure videos help you to visualize and review key procedures.
Plunkett's Procedures for the Medical Administrative Assistant
Author: Heather D Ramsay
Publisher: Elsevier Health Sciences
ISBN: 1771721995
Category : Medical
Languages : en
Pages : 290
Book Description
- NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal. - UPDATED! Expanded coverage of healthcare plans across Canada. - NEW! Coverage of Electronic Medical Records (EMR). - NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more! - UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice. - NEW! New and revised learning tools – including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes. - UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts. - NEW! Chapter order and comprehensive Table of Contents.
Publisher: Elsevier Health Sciences
ISBN: 1771721995
Category : Medical
Languages : en
Pages : 290
Book Description
- NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal. - UPDATED! Expanded coverage of healthcare plans across Canada. - NEW! Coverage of Electronic Medical Records (EMR). - NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more! - UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice. - NEW! New and revised learning tools – including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes. - UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts. - NEW! Chapter order and comprehensive Table of Contents.
Medical Office Procedures
Author: Karonne J. Becklin
Publisher: McGraw-Hill/Irwin
ISBN: 9780028025315
Category : Business & Economics
Languages : en
Pages : 518
Book Description
This text-workbook is designed to expose students to both. traditional medical office procedures and the computerized. medical office. Projects and simulations are included and can done manually or on the computer using MediSoft Patient. Accounting Software.
Publisher: McGraw-Hill/Irwin
ISBN: 9780028025315
Category : Business & Economics
Languages : en
Pages : 518
Book Description
This text-workbook is designed to expose students to both. traditional medical office procedures and the computerized. medical office. Projects and simulations are included and can done manually or on the computer using MediSoft Patient. Accounting Software.
Study Guide for Today's Medical Assistant - E-Book
Author: Kathy Bonewit-West
Publisher: Elsevier Health Sciences
ISBN: 0323291791
Category : Medical
Languages : en
Pages : 1329
Book Description
Use this study tool to master the content from your Today's Medical Assistant: Clinical & Administrative Procedures, 2nd Edition textbook! Corresponding to the chapters in the textbook by Kathy Bonewit-West, Sue Hunt, and Edith Applegate, this study guide helps you understand and apply the material with practical exercises, activities, flashcards, checklists, review questions, and more. Chapter assignment tables at the beginning of chapters guide you through textbook and study guide assignments, and make it easy to track your progress. Laboratory assignment tables list the procedures in each chapter, including study guide page number references, and indicate the procedures shown on the DVDs. A pretest and posttest in each chapter measure your understanding with 10 true/false questions. Key term assessments include exercises to help in reviewing and mastering new vocabulary. Evaluation of Learning questions let you assess your understanding, evaluate progress, and prepare for the certification examination. Critical thinking activities let you apply your knowledge to real-life situations. Practice for Competency sections offer extra practice on clinical skills presented in the book. Evaluation of Competency checklists evaluate your performance versus stated objectives and updated CAAHEP performance standards. Updated content includes exercises for topics such as electronic medical records, advanced directives, HIPAA, emergency preparedness, ICD-10 coding, documentation, medical office technology, medical asepsis, vital signs, pediatrics, colonoscopy, IV therapy, and CLIA waived tests. New activities provide practice for the Today's Medical Assistant textbook’s newest and most up-to-date content. New Emergency Protective Practices for the Medical Office chapter includes procedures, critical thinking questions, and other activities to help you understand emergency preparedness. New Wheelchair Transfer Procedure and Evaluation of Competency checklist includes a step-by-step guide to this important procedure. New video evaluation worksheets on the Evolve companion website reinforce the procedures demonstrated on the textbook DVDs. New practicum and externship activities on Evolve provide practice with real-world scenarios.
Publisher: Elsevier Health Sciences
ISBN: 0323291791
Category : Medical
Languages : en
Pages : 1329
Book Description
Use this study tool to master the content from your Today's Medical Assistant: Clinical & Administrative Procedures, 2nd Edition textbook! Corresponding to the chapters in the textbook by Kathy Bonewit-West, Sue Hunt, and Edith Applegate, this study guide helps you understand and apply the material with practical exercises, activities, flashcards, checklists, review questions, and more. Chapter assignment tables at the beginning of chapters guide you through textbook and study guide assignments, and make it easy to track your progress. Laboratory assignment tables list the procedures in each chapter, including study guide page number references, and indicate the procedures shown on the DVDs. A pretest and posttest in each chapter measure your understanding with 10 true/false questions. Key term assessments include exercises to help in reviewing and mastering new vocabulary. Evaluation of Learning questions let you assess your understanding, evaluate progress, and prepare for the certification examination. Critical thinking activities let you apply your knowledge to real-life situations. Practice for Competency sections offer extra practice on clinical skills presented in the book. Evaluation of Competency checklists evaluate your performance versus stated objectives and updated CAAHEP performance standards. Updated content includes exercises for topics such as electronic medical records, advanced directives, HIPAA, emergency preparedness, ICD-10 coding, documentation, medical office technology, medical asepsis, vital signs, pediatrics, colonoscopy, IV therapy, and CLIA waived tests. New activities provide practice for the Today's Medical Assistant textbook’s newest and most up-to-date content. New Emergency Protective Practices for the Medical Office chapter includes procedures, critical thinking questions, and other activities to help you understand emergency preparedness. New Wheelchair Transfer Procedure and Evaluation of Competency checklist includes a step-by-step guide to this important procedure. New video evaluation worksheets on the Evolve companion website reinforce the procedures demonstrated on the textbook DVDs. New practicum and externship activities on Evolve provide practice with real-world scenarios.
Administrative Medical Assisting
Author: Marilyn T. Fordney
Publisher: Cengage Learning
ISBN: 9780766862517
Category : Medical assistants
Languages : en
Pages : 0
Book Description
Designed to accompany Administrative Medical Assisting, Fifth Edition, this Workbook is part of a complete learning package, consisting of a textbook with practice CD-ROM, an on-line companion, and instructor support materials including an Instructor's Manual and Electronic Classroom Manager on CD-ROM. The learning package is designed for medical office administration students and professionals and emphasizes the customer service function of the medical office practice. The content is thoroughly updated to reflect changes in telecommunications, computer technology, managed care, and compliance issues. Each chapter integrates critical thinking and assessment of textbook objectives. In addition, each chapter consists of: objectives, areas of competence (CMA and RMA), abbreviation and spelling review lesson, review questions (fill-in, multiple choice, and matching), critical thinking exercises, performance exercises based on textbook objectives, and computer assignment integrating exercises from the CD-ROM in the textbook.
Publisher: Cengage Learning
ISBN: 9780766862517
Category : Medical assistants
Languages : en
Pages : 0
Book Description
Designed to accompany Administrative Medical Assisting, Fifth Edition, this Workbook is part of a complete learning package, consisting of a textbook with practice CD-ROM, an on-line companion, and instructor support materials including an Instructor's Manual and Electronic Classroom Manager on CD-ROM. The learning package is designed for medical office administration students and professionals and emphasizes the customer service function of the medical office practice. The content is thoroughly updated to reflect changes in telecommunications, computer technology, managed care, and compliance issues. Each chapter integrates critical thinking and assessment of textbook objectives. In addition, each chapter consists of: objectives, areas of competence (CMA and RMA), abbreviation and spelling review lesson, review questions (fill-in, multiple choice, and matching), critical thinking exercises, performance exercises based on textbook objectives, and computer assignment integrating exercises from the CD-ROM in the textbook.
Medical Office Administration
Author: Brenda A. Potter
Publisher: W B Saunders Company
ISBN: 9781455735853
Category : Medical
Languages : en
Pages : 444
Book Description
This is a Pageburst digital textbook; To succeed in today's medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter's first-hand experience as an active instructor, Medical Office Administration: A Worktext, 2nd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. It includes procedures to be used with Medisoft Version 14 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 14 Student software CD (package ISBN: 978-1-4377-0315-3). The engaging worktext format reinforces chapter content and encourages you to apply what you've learned to real-world case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities. Written in a conversational writing style, making reading and absorbing the material easier and more enjoyable. Real-world examples offer practical insight from the front lines of medical office administration. Sample administrative procedures provide realistic practice managing common tasks with real-world office management software. An optional upgrade package includes the MediSoft Version 14 Student CD you can use for additional independent practice. Provides more in-depth coverage of patient diversity than any other medical office text. Key terms are defined throughout each chapter and in greater detail in a comprehensive glossary to clarify important concepts. Procedure boxes throughout the book offer step-by-step instructions on how to perform specific administrative tasks. Procedure Checklists, based on CAAHEP competencies, spell out the individual steps required to complete a full range of administrative procedures. Evolve online features include interactive terminology flash cards, chapter review exercises, content updates, and Web links for additional reading. HIPAA Hints boxes throughout the text familiarize you with essential state and federal compliance regulations you'll encounter in practice.
Publisher: W B Saunders Company
ISBN: 9781455735853
Category : Medical
Languages : en
Pages : 444
Book Description
This is a Pageburst digital textbook; To succeed in today's medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter's first-hand experience as an active instructor, Medical Office Administration: A Worktext, 2nd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. It includes procedures to be used with Medisoft Version 14 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 14 Student software CD (package ISBN: 978-1-4377-0315-3). The engaging worktext format reinforces chapter content and encourages you to apply what you've learned to real-world case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities. Written in a conversational writing style, making reading and absorbing the material easier and more enjoyable. Real-world examples offer practical insight from the front lines of medical office administration. Sample administrative procedures provide realistic practice managing common tasks with real-world office management software. An optional upgrade package includes the MediSoft Version 14 Student CD you can use for additional independent practice. Provides more in-depth coverage of patient diversity than any other medical office text. Key terms are defined throughout each chapter and in greater detail in a comprehensive glossary to clarify important concepts. Procedure boxes throughout the book offer step-by-step instructions on how to perform specific administrative tasks. Procedure Checklists, based on CAAHEP competencies, spell out the individual steps required to complete a full range of administrative procedures. Evolve online features include interactive terminology flash cards, chapter review exercises, content updates, and Web links for additional reading. HIPAA Hints boxes throughout the text familiarize you with essential state and federal compliance regulations you'll encounter in practice.
The Administrative Medical Assistant
Author: Mary E. Kinn
Publisher: Saunders
ISBN:
Category : Business & Economics
Languages : en
Pages : 436
Book Description
Now in its 3rd Edition, this popular text gives office personnel just what they need to perform all of their nonclinical tasks with greater skill and efficiency. You get the background to better understand your role and responsibilities... as well as current, step-by-step advice on billing, scheduling, making travel arrangements, ordering supplies - any duty from receptionist to manager you might have in your doctor's office. Includes the latest on... using computers in medical practice; handling medicolegal issues; communicating more effectively with physicians patients, and peers; and transcribing reports... everything you need to be good at your job.
Publisher: Saunders
ISBN:
Category : Business & Economics
Languages : en
Pages : 436
Book Description
Now in its 3rd Edition, this popular text gives office personnel just what they need to perform all of their nonclinical tasks with greater skill and efficiency. You get the background to better understand your role and responsibilities... as well as current, step-by-step advice on billing, scheduling, making travel arrangements, ordering supplies - any duty from receptionist to manager you might have in your doctor's office. Includes the latest on... using computers in medical practice; handling medicolegal issues; communicating more effectively with physicians patients, and peers; and transcribing reports... everything you need to be good at your job.
Kinn's Medical Assisting Fundamentals
Author: Brigitte Niedzwiecki
Publisher: Elsevier Health Sciences
ISBN: 0323551203
Category : Medical
Languages : en
Pages : 1247
Book Description
Launch your Medical Assisting career with Kinn's Medical Assisting Fundamentals: Administrative and Clinical Competencies with Anatomy & Physiology! This practical, hands-on text features an easy-to-understand writing style and detailed visuals designed to help you master all the Medical Assisting knowledge, procedures, and skills needed for career success. Based on trusted content from the bestselling Kinn's product suite, this brand-new text and its accompanying resources incorporate the latest standards and competencies throughout, as well as approachable coverage of math, medical terminology, soft skills, and anatomy and physiology. - Easy-to-grasp writing style is appropriate for all levels of learners in all types of Medical Assisting programs. - Trusted Kinn's content supports the following exam plans: CMA from the American Association of Medical Assistants; RMA and CMAS from American Medical Technologist; CCMA and CMAA from the National Healthcareer Association; NCMA from the National Center for Competency Testing; and CMAC from the American Medical Certification Association. - Emphasis on anatomy and physiology — along with pathology, signs/symptoms, diagnostic procedures, and treatments — enables you to meet key competencies. - Strong focus on medical terminology includes feature boxes that highlight chapter-related medical terminology to help you learn word parts, pronunciation, and definitions. - Math exercises embedded throughout the text challenge you to sharpen your math skills. - Procedures are mapped to CAAHEP and ABHES accreditation standards down to the step, offer rationales for each step, and can be conveniently performed in the classroom. - Customer Service boxes in appropriate chapters help you develop the soft skills that employers seek when hiring Medical Assistants. - Applied learning approach introduces a case scenario at the beginning of each chapter and then revisits it throughout the chapter to help you understand new concepts as they are presented. - Chapter learning tools include vocabulary with definitions, critical thinking applications, and content that ties directly to the order of learning objectives. - Pharmacology glossary of the top 100-150 most common over-the-counter and prescription medications gives you quick access to pronunciation guides, generic and trade names, and drug classification.
Publisher: Elsevier Health Sciences
ISBN: 0323551203
Category : Medical
Languages : en
Pages : 1247
Book Description
Launch your Medical Assisting career with Kinn's Medical Assisting Fundamentals: Administrative and Clinical Competencies with Anatomy & Physiology! This practical, hands-on text features an easy-to-understand writing style and detailed visuals designed to help you master all the Medical Assisting knowledge, procedures, and skills needed for career success. Based on trusted content from the bestselling Kinn's product suite, this brand-new text and its accompanying resources incorporate the latest standards and competencies throughout, as well as approachable coverage of math, medical terminology, soft skills, and anatomy and physiology. - Easy-to-grasp writing style is appropriate for all levels of learners in all types of Medical Assisting programs. - Trusted Kinn's content supports the following exam plans: CMA from the American Association of Medical Assistants; RMA and CMAS from American Medical Technologist; CCMA and CMAA from the National Healthcareer Association; NCMA from the National Center for Competency Testing; and CMAC from the American Medical Certification Association. - Emphasis on anatomy and physiology — along with pathology, signs/symptoms, diagnostic procedures, and treatments — enables you to meet key competencies. - Strong focus on medical terminology includes feature boxes that highlight chapter-related medical terminology to help you learn word parts, pronunciation, and definitions. - Math exercises embedded throughout the text challenge you to sharpen your math skills. - Procedures are mapped to CAAHEP and ABHES accreditation standards down to the step, offer rationales for each step, and can be conveniently performed in the classroom. - Customer Service boxes in appropriate chapters help you develop the soft skills that employers seek when hiring Medical Assistants. - Applied learning approach introduces a case scenario at the beginning of each chapter and then revisits it throughout the chapter to help you understand new concepts as they are presented. - Chapter learning tools include vocabulary with definitions, critical thinking applications, and content that ties directly to the order of learning objectives. - Pharmacology glossary of the top 100-150 most common over-the-counter and prescription medications gives you quick access to pronunciation guides, generic and trade names, and drug classification.
MA Notes
Author: Cindi Brassington
Publisher: F.A. Davis
ISBN: 1719642680
Category : Medical
Languages : en
Pages : 227
Book Description
This handy guide provides all the commonly used, but rarely memorized information you need in both the front and back office—from normal lab values and common medical abbreviations to dosage calculations, triage questions, and more.
Publisher: F.A. Davis
ISBN: 1719642680
Category : Medical
Languages : en
Pages : 227
Book Description
This handy guide provides all the commonly used, but rarely memorized information you need in both the front and back office—from normal lab values and common medical abbreviations to dosage calculations, triage questions, and more.