Author: Jon R. Katzenbach
Publisher: Crown Currency
ISBN: 1400049857
Category : Business & Economics
Languages : en
Pages : 227
Book Description
The book that turns our understanding of motivation on its head . . . and shows why most companies get it wrong. There are few people with more experience and accumulated wisdom about the inner workings of business and how people can work together more effectively than Jon Katzenbach. His groundbreaking research has resulted in several important books, including The Wisdom of Teams and Real Change Leaders. Over the past several years he has turned his attention to one of the perennial questions of leaders everywhere: How do I motivate my employees? Most everyone frets about how to devise schemes that will keep the troops revved up. Conventional wisdom—or at least the practice at most companies—often centers on money as the primary motivating force. Many also rely on intimidation, which like money generally has a short-term impact. But what Katzenbach has found in his research at many organizations is that both of these practices do little to build the long-term sustainability of an organization. For that you need a powerful force that has been—until this point—understood by few managers and implemented by fewer still: pride. From the front lines to the executive suite, most people are motivated by feelings of accomplishment, approval, and camaraderie. It’s why the best employees strive well beyond performance levels that will yield them higher pay and why most true professionals relentlessly avoid retirement. Why does Southwest Airlines consistently turn in the highest levels of performance and profitability of any company in the airline business? What can the U.S. Marines teach us about individual commitment that can be used in the for-profit world? How is General Motors overcoming its history of labor-management enmity through the efforts of “pride-builders” from both the union and the management side? By drawing on what he has learned from these and many other organizations, Jon Katzenbach provides a practical program for understanding the role of pride: • Money is not the motivator most people think it is: Katzenbach shows why pay-for-performance programs by themselves result in employees who focus on self-serving behavior and skin-deep organizational commitment. • Money tends to be a short-term motivational device and works best during times of growth, but pride works in bad times as well as good. • Cultivating pride is an investment that yields high returns on workforce performance over time and is not nearly as costly as relying solely on monetary compensation and the turnover risks that accompany a “show me the money” culture. Katzenbach shares unique insights and specifics about how the best mid-level pride-builders take advantage of the world’s greatest motivational force even in environments as challenging as General Motors and Aetna. He shows how managers at every level are missing a powerful lever if they are not instilling pride as a primary force for building their organization. Also available as an eBook.
Why Pride Matters More Than Money
Author: Jon R. Katzenbach
Publisher: Crown Currency
ISBN: 1400049857
Category : Business & Economics
Languages : en
Pages : 227
Book Description
The book that turns our understanding of motivation on its head . . . and shows why most companies get it wrong. There are few people with more experience and accumulated wisdom about the inner workings of business and how people can work together more effectively than Jon Katzenbach. His groundbreaking research has resulted in several important books, including The Wisdom of Teams and Real Change Leaders. Over the past several years he has turned his attention to one of the perennial questions of leaders everywhere: How do I motivate my employees? Most everyone frets about how to devise schemes that will keep the troops revved up. Conventional wisdom—or at least the practice at most companies—often centers on money as the primary motivating force. Many also rely on intimidation, which like money generally has a short-term impact. But what Katzenbach has found in his research at many organizations is that both of these practices do little to build the long-term sustainability of an organization. For that you need a powerful force that has been—until this point—understood by few managers and implemented by fewer still: pride. From the front lines to the executive suite, most people are motivated by feelings of accomplishment, approval, and camaraderie. It’s why the best employees strive well beyond performance levels that will yield them higher pay and why most true professionals relentlessly avoid retirement. Why does Southwest Airlines consistently turn in the highest levels of performance and profitability of any company in the airline business? What can the U.S. Marines teach us about individual commitment that can be used in the for-profit world? How is General Motors overcoming its history of labor-management enmity through the efforts of “pride-builders” from both the union and the management side? By drawing on what he has learned from these and many other organizations, Jon Katzenbach provides a practical program for understanding the role of pride: • Money is not the motivator most people think it is: Katzenbach shows why pay-for-performance programs by themselves result in employees who focus on self-serving behavior and skin-deep organizational commitment. • Money tends to be a short-term motivational device and works best during times of growth, but pride works in bad times as well as good. • Cultivating pride is an investment that yields high returns on workforce performance over time and is not nearly as costly as relying solely on monetary compensation and the turnover risks that accompany a “show me the money” culture. Katzenbach shares unique insights and specifics about how the best mid-level pride-builders take advantage of the world’s greatest motivational force even in environments as challenging as General Motors and Aetna. He shows how managers at every level are missing a powerful lever if they are not instilling pride as a primary force for building their organization. Also available as an eBook.
Publisher: Crown Currency
ISBN: 1400049857
Category : Business & Economics
Languages : en
Pages : 227
Book Description
The book that turns our understanding of motivation on its head . . . and shows why most companies get it wrong. There are few people with more experience and accumulated wisdom about the inner workings of business and how people can work together more effectively than Jon Katzenbach. His groundbreaking research has resulted in several important books, including The Wisdom of Teams and Real Change Leaders. Over the past several years he has turned his attention to one of the perennial questions of leaders everywhere: How do I motivate my employees? Most everyone frets about how to devise schemes that will keep the troops revved up. Conventional wisdom—or at least the practice at most companies—often centers on money as the primary motivating force. Many also rely on intimidation, which like money generally has a short-term impact. But what Katzenbach has found in his research at many organizations is that both of these practices do little to build the long-term sustainability of an organization. For that you need a powerful force that has been—until this point—understood by few managers and implemented by fewer still: pride. From the front lines to the executive suite, most people are motivated by feelings of accomplishment, approval, and camaraderie. It’s why the best employees strive well beyond performance levels that will yield them higher pay and why most true professionals relentlessly avoid retirement. Why does Southwest Airlines consistently turn in the highest levels of performance and profitability of any company in the airline business? What can the U.S. Marines teach us about individual commitment that can be used in the for-profit world? How is General Motors overcoming its history of labor-management enmity through the efforts of “pride-builders” from both the union and the management side? By drawing on what he has learned from these and many other organizations, Jon Katzenbach provides a practical program for understanding the role of pride: • Money is not the motivator most people think it is: Katzenbach shows why pay-for-performance programs by themselves result in employees who focus on self-serving behavior and skin-deep organizational commitment. • Money tends to be a short-term motivational device and works best during times of growth, but pride works in bad times as well as good. • Cultivating pride is an investment that yields high returns on workforce performance over time and is not nearly as costly as relying solely on monetary compensation and the turnover risks that accompany a “show me the money” culture. Katzenbach shares unique insights and specifics about how the best mid-level pride-builders take advantage of the world’s greatest motivational force even in environments as challenging as General Motors and Aetna. He shows how managers at every level are missing a powerful lever if they are not instilling pride as a primary force for building their organization. Also available as an eBook.
Language in Late Capitalism
Author: Alexandre Duchêne
Publisher: Routledge
ISBN: 041588859X
Category : Language Arts & Disciplines
Languages : en
Pages : 282
Book Description
This book examines the ways in which our ideas about language and identity which used to be framed in national and political terms as a matter of rights and citizenship are increasingly recast in economic terms as a matter of added value. It argues that this discursive shift is connected to specific characteristics of the globalized new economy in what can be thought of as "late capitalism". Through ten ethnographic case studies, it demonstrates the complex ways in which older nationalist ideologies which invest language with value as a source of pride get bound up with newer neoliberal ideologies which invest language with value as a source of profit. The complex interaction between these modes of mobilizing linguistic resources challenges some of our ideas about globalization, hinting that we are in a period of intensification of modernity, in which the limits of the nation-State are stretched, but not (yet) undone. At the same time, this book argues, this intensification also calls into question modernist ways of looking at language and identity, requiring a more serious engagement with capitalism and how it constitutes symbolic (including linguistic) as well as material markets.
Publisher: Routledge
ISBN: 041588859X
Category : Language Arts & Disciplines
Languages : en
Pages : 282
Book Description
This book examines the ways in which our ideas about language and identity which used to be framed in national and political terms as a matter of rights and citizenship are increasingly recast in economic terms as a matter of added value. It argues that this discursive shift is connected to specific characteristics of the globalized new economy in what can be thought of as "late capitalism". Through ten ethnographic case studies, it demonstrates the complex ways in which older nationalist ideologies which invest language with value as a source of pride get bound up with newer neoliberal ideologies which invest language with value as a source of profit. The complex interaction between these modes of mobilizing linguistic resources challenges some of our ideas about globalization, hinting that we are in a period of intensification of modernity, in which the limits of the nation-State are stretched, but not (yet) undone. At the same time, this book argues, this intensification also calls into question modernist ways of looking at language and identity, requiring a more serious engagement with capitalism and how it constitutes symbolic (including linguistic) as well as material markets.
People, Planet and Profit
Author: Samuel O. Idowu
Publisher: Routledge
ISBN: 1317082591
Category : Business & Economics
Languages : en
Pages : 326
Book Description
It is no longer the case that it’s only society which benefits from CSR actions. A corporation actually helps itself when operating sustainably and does well because of its triple bottom line actions. The editors of People, Planet and Profit believe that whilst Corporate Social Responsibility is by now a familiar concept to academics or practitioners, insufficient attention has been paid to the end product of CSR in practice, which they define in terms of social and economic developmental effect. The contributions in this edited volume explain the developmental aspect of CSR from a conceptual perspective and provide empirical evidence of the impact of CSR delivery on stakeholders in different corners of the World. The emphasis is on what corporations take from and give back to their stakeholders whilst trying to behave in a corporately responsible fashion. Stakeholders, including employees, customers, host communities, governments and NGOs have diverse interests and expectations of CSR. This gives rise to questions about whether the activities corporations support are the ones today’s stakeholders need; whether the CSR programmes being delivered are adequate; and about the relationship between the corporations’ view of what constitutes CSR and that of the supposed beneficiaries. This book offers thoughtful answers to these questions and assesses the outcomes of corporate activities both in developed and developing countries and regions, in terms of economic progress and social and political advancement.
Publisher: Routledge
ISBN: 1317082591
Category : Business & Economics
Languages : en
Pages : 326
Book Description
It is no longer the case that it’s only society which benefits from CSR actions. A corporation actually helps itself when operating sustainably and does well because of its triple bottom line actions. The editors of People, Planet and Profit believe that whilst Corporate Social Responsibility is by now a familiar concept to academics or practitioners, insufficient attention has been paid to the end product of CSR in practice, which they define in terms of social and economic developmental effect. The contributions in this edited volume explain the developmental aspect of CSR from a conceptual perspective and provide empirical evidence of the impact of CSR delivery on stakeholders in different corners of the World. The emphasis is on what corporations take from and give back to their stakeholders whilst trying to behave in a corporately responsible fashion. Stakeholders, including employees, customers, host communities, governments and NGOs have diverse interests and expectations of CSR. This gives rise to questions about whether the activities corporations support are the ones today’s stakeholders need; whether the CSR programmes being delivered are adequate; and about the relationship between the corporations’ view of what constitutes CSR and that of the supposed beneficiaries. This book offers thoughtful answers to these questions and assesses the outcomes of corporate activities both in developed and developing countries and regions, in terms of economic progress and social and political advancement.
Profit Motive
Author: Charles Sauer
Publisher: SelectBooks, Inc.
ISBN: 1590794761
Category : Business & Economics
Languages : en
Pages : 197
Book Description
Most businesses are driven to maximize profit, but what does this drive really mean in action? In Profit Motive: What Drives the Things We Do economist Charles Sauer makes the case that identifying your own and others’ “Profit Motives” provides the foundation for running a successful business, being an effective leader, a good consumer, and getting what you really want out of life. In this highly praised new treatise on economic behavior, Sauer examines how businesses make decisions in pricing and employment and how the search for long-term profit can mean adopting practices that may seem contrary to fundamental capitalist principles. But the Profit Motive analysis goes well beyond the realm of finance and corporate decision-making to explain how gaining a profit, or a benefit, is the motivating force behind an endless array of choices made by everyone from large organizations to individuals and their families―and everything in between.
Publisher: SelectBooks, Inc.
ISBN: 1590794761
Category : Business & Economics
Languages : en
Pages : 197
Book Description
Most businesses are driven to maximize profit, but what does this drive really mean in action? In Profit Motive: What Drives the Things We Do economist Charles Sauer makes the case that identifying your own and others’ “Profit Motives” provides the foundation for running a successful business, being an effective leader, a good consumer, and getting what you really want out of life. In this highly praised new treatise on economic behavior, Sauer examines how businesses make decisions in pricing and employment and how the search for long-term profit can mean adopting practices that may seem contrary to fundamental capitalist principles. But the Profit Motive analysis goes well beyond the realm of finance and corporate decision-making to explain how gaining a profit, or a benefit, is the motivating force behind an endless array of choices made by everyone from large organizations to individuals and their families―and everything in between.
Prison Profiteers
Author: Tara Herivel
Publisher: The New Press
ISBN: 1595586652
Category : Social Science
Languages : en
Pages : 301
Book Description
“No country in history has ever handed over so many inmates to private corporations. This book looks at the consequences” (Eric Schlosser, bestselling author of Fast Food Nation). In Prison Profiteers, coeditors Tara Herivel and Paul Wright “follow the money to an astonishing constellation of prison administrators and politicians working in collusion with private parties to maximize profits” (Publishers Weekly). From investment banks, guard unions, and the makers of Taser stun guns to health care providers, telephone companies, and the US military (which relies heavily on prison labor), this network of perversely motivated interests has turned the imprisonment of 1 out of every 135 Americans into a lucrative business. Called “an essential read for anyone who wants to understand what’s gone wrong with criminal justice in the United States” by ACLU National Prison Project director Elizabeth Alexander, this incisive and deftly researched volume shows how billions of tax dollars designated for the public good end up lining the pockets of those private enterprises dedicated to keeping prisons packed. “An important analysis of a troubling social trend” that is sure to inform and outrage any concerned citizen, Prison Profiteers reframes the conversation by exposing those who stand to profit from the imprisonment of millions of Americans (Booklist). “Indispensable . . . An easy and accessible read—and a necessary one.” —The San Diego Union-Tribune “This is lucid, eye-opening reading for anyone interested in American justice.” —Publishers Weekly “Impressive . . . A thoughtful, comprehensive and accessible analysis of the money trail behind the prison-industrial-complex.” —The Black Commentator
Publisher: The New Press
ISBN: 1595586652
Category : Social Science
Languages : en
Pages : 301
Book Description
“No country in history has ever handed over so many inmates to private corporations. This book looks at the consequences” (Eric Schlosser, bestselling author of Fast Food Nation). In Prison Profiteers, coeditors Tara Herivel and Paul Wright “follow the money to an astonishing constellation of prison administrators and politicians working in collusion with private parties to maximize profits” (Publishers Weekly). From investment banks, guard unions, and the makers of Taser stun guns to health care providers, telephone companies, and the US military (which relies heavily on prison labor), this network of perversely motivated interests has turned the imprisonment of 1 out of every 135 Americans into a lucrative business. Called “an essential read for anyone who wants to understand what’s gone wrong with criminal justice in the United States” by ACLU National Prison Project director Elizabeth Alexander, this incisive and deftly researched volume shows how billions of tax dollars designated for the public good end up lining the pockets of those private enterprises dedicated to keeping prisons packed. “An important analysis of a troubling social trend” that is sure to inform and outrage any concerned citizen, Prison Profiteers reframes the conversation by exposing those who stand to profit from the imprisonment of millions of Americans (Booklist). “Indispensable . . . An easy and accessible read—and a necessary one.” —The San Diego Union-Tribune “This is lucid, eye-opening reading for anyone interested in American justice.” —Publishers Weekly “Impressive . . . A thoughtful, comprehensive and accessible analysis of the money trail behind the prison-industrial-complex.” —The Black Commentator
Federal Probation
Integrity Selling for the 21st Century
Author: Ron Willingham
Publisher: Currency
ISBN: 0385515138
Category : Business & Economics
Languages : en
Pages : 240
Book Description
“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.” — Ron Willingham If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to know your customers and their needs — and believing that you can meet those needs — will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham’s enormously successful first book, Integrity Selling, his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the New York Times. In his new book, Integrity Selling for the 21st Century, Willingham explains how his selling system relates to today’s business climate — when the need for integrity is greater than ever before. Integrity Selling for the 21st Century teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you’ve established your own goals and personality traits, you’ll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham’s years of experience and success stories from sales forces of the more than 2,000 companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.
Publisher: Currency
ISBN: 0385515138
Category : Business & Economics
Languages : en
Pages : 240
Book Description
“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.” — Ron Willingham If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to know your customers and their needs — and believing that you can meet those needs — will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham’s enormously successful first book, Integrity Selling, his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the New York Times. In his new book, Integrity Selling for the 21st Century, Willingham explains how his selling system relates to today’s business climate — when the need for integrity is greater than ever before. Integrity Selling for the 21st Century teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you’ve established your own goals and personality traits, you’ll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham’s years of experience and success stories from sales forces of the more than 2,000 companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.
Language Policy in Business
Author: Elisabeth Barakos
Publisher: John Benjamins Publishing Company
ISBN: 9027260699
Category : Language Arts & Disciplines
Languages : en
Pages : 213
Book Description
Language Policy in Business: Discourse, ideology and practice provides a critical sociolinguistic and discursive understanding of language policy in a minority language context. Focusing on Welsh-English bilingualism in private sector businesses in Wales, the book unpacks the circulating discourses, ideologies and practices of promoting bilingualism as a sociocultural and economic resource in the globalised knowledge economy. It sheds light on businesses as ideological sites for struggles over language revitalisation, which has been characterised by tensions and discursive shifts from essentialist ideologies about language, identity, nation and territory, to an increased commodification of bilingualism. The book is premised on the understanding that language is a focal point for articulating and living out historical power relationships and inequalities, and that language policy processes are never apolitical. It adds to a body of literature about bilingualism in minority language contexts and, more broadly, about how the fields of politics, business and society are inextricably related.
Publisher: John Benjamins Publishing Company
ISBN: 9027260699
Category : Language Arts & Disciplines
Languages : en
Pages : 213
Book Description
Language Policy in Business: Discourse, ideology and practice provides a critical sociolinguistic and discursive understanding of language policy in a minority language context. Focusing on Welsh-English bilingualism in private sector businesses in Wales, the book unpacks the circulating discourses, ideologies and practices of promoting bilingualism as a sociocultural and economic resource in the globalised knowledge economy. It sheds light on businesses as ideological sites for struggles over language revitalisation, which has been characterised by tensions and discursive shifts from essentialist ideologies about language, identity, nation and territory, to an increased commodification of bilingualism. The book is premised on the understanding that language is a focal point for articulating and living out historical power relationships and inequalities, and that language policy processes are never apolitical. It adds to a body of literature about bilingualism in minority language contexts and, more broadly, about how the fields of politics, business and society are inextricably related.
The American Short-horn Herd Book
Walter Camp
Author: Julie Des Jardins
Publisher: Oxford University Press
ISBN: 0199925631
Category : History
Languages : en
Pages : 417
Book Description
Americans are obsessed with football, yet they know little about the man who shaped the game to make it uniquely technical, physical, and 'man-making' at once. Walter Camp, the "Father of American Football," was the foremost authority on American athletics and arguably the greatest amateur American athlete of his time. In Walter Camp: Football and the Modern Man, Julie Des Jardins chronicles the life of the clock company executive and self-made athlete who remade football and redefined the ideal man. As a student at Yale University, Camp was a varsity letterman who led the earliest efforts to codify the rules and organization of football-including the line of scrimmage and "downs"-to make it distinct from English rugby. He also invented the All-America Football Team and wrote some of the first football fiction, guides, and sports page coverage, making him the foremost popularizer of the game. Within a decade American football was an obsession on college campuses of the Northeast. By the turn of the century, it was a bona fide national pastime. Since the Civil War, college men of good breeding had not a physical skirmish to harden them. They had grown soft, Americans feared, both in body and attitude. Camp saw football as the antidote to the degeneration of these young men. When massive numbers of college football players enlisted to fight in World War I, Camp held them up as proof that football turned men effective and courageous. His influence over the game, however, was not always viewed as beneficial. Under his watch, dozens of college and high school players were killed or maimed on the gridiron. President Theodore Roosevelt urged him to reform football to prevent administrators from banning it, but Camp was ambivalent about removing the very physicality that made the game man-making in his eyes. The criticism targeted at him over the aggressiveness of football still haunts the game today. In this fast-paced biography, Julie Des Jardins shows how the "gentleman athlete" was as much the arbiter of football as he was the arbiter of modern manhood. Though eventually football took on meanings that Camp never intended, his impact on the professional and college game is simply unsurpassed.
Publisher: Oxford University Press
ISBN: 0199925631
Category : History
Languages : en
Pages : 417
Book Description
Americans are obsessed with football, yet they know little about the man who shaped the game to make it uniquely technical, physical, and 'man-making' at once. Walter Camp, the "Father of American Football," was the foremost authority on American athletics and arguably the greatest amateur American athlete of his time. In Walter Camp: Football and the Modern Man, Julie Des Jardins chronicles the life of the clock company executive and self-made athlete who remade football and redefined the ideal man. As a student at Yale University, Camp was a varsity letterman who led the earliest efforts to codify the rules and organization of football-including the line of scrimmage and "downs"-to make it distinct from English rugby. He also invented the All-America Football Team and wrote some of the first football fiction, guides, and sports page coverage, making him the foremost popularizer of the game. Within a decade American football was an obsession on college campuses of the Northeast. By the turn of the century, it was a bona fide national pastime. Since the Civil War, college men of good breeding had not a physical skirmish to harden them. They had grown soft, Americans feared, both in body and attitude. Camp saw football as the antidote to the degeneration of these young men. When massive numbers of college football players enlisted to fight in World War I, Camp held them up as proof that football turned men effective and courageous. His influence over the game, however, was not always viewed as beneficial. Under his watch, dozens of college and high school players were killed or maimed on the gridiron. President Theodore Roosevelt urged him to reform football to prevent administrators from banning it, but Camp was ambivalent about removing the very physicality that made the game man-making in his eyes. The criticism targeted at him over the aggressiveness of football still haunts the game today. In this fast-paced biography, Julie Des Jardins shows how the "gentleman athlete" was as much the arbiter of football as he was the arbiter of modern manhood. Though eventually football took on meanings that Camp never intended, his impact on the professional and college game is simply unsurpassed.