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Author: Arthur Collins Publisher: Univ of California Press ISBN: 0520214994 Category : Philosophy Languages : en Pages : 223
Book Description
This revisionist exposition of Kant's "Critique of Pure Reason" addresses the themes and passages in the text which seem to require an idealist thesis and shows how they may be better understood without ascribing any idealist philosophy to Kant.
Author: Arthur Collins Publisher: Univ of California Press ISBN: 0520214994 Category : Philosophy Languages : en Pages : 223
Book Description
This revisionist exposition of Kant's "Critique of Pure Reason" addresses the themes and passages in the text which seem to require an idealist thesis and shows how they may be better understood without ascribing any idealist philosophy to Kant.
Author: Nishanth Injam Publisher: Random House ISBN: 0593470230 Category : Fiction Languages : en Pages : 225
Book Description
A MOST ANTICIPATED BOOK OF THE YEAR • An emotionally rich collection of short stories, painting a fascinating portrait of contemporary India and its diaspora and a yearning rendering of the people and places we call home, from a major new literary talent. “A full-hearted, brilliant debut of necessary beauty.” —Nana Kwame Adjei-Brenyah, author of Chain-Gang All-Stars and New York Times bestseller Friday Black "Injam's stories made me want to cast all else aside and return home.” —Megha Majumdar, author of A Burning Vivid, vibrant, and unwaveringly affecting, The Best Possible Experience brings us intimate, impeccably realized accounts of individuals living in one of the most populous countries in the world and in its American diaspora—all haunted, in every sense of the word, by a loss of home. Classically elegant in prose and consistently modern in outlook, Nishanth Injam’s stories question what it means to have a home and to return home, and show, above all, that home is not a place so much as it is people who are ready to accept you as you are. We see a young man trapped on a bus on the way to visit his parents as his fellow passengers vanish into the restroom. A family, newly in America, determined to host a perfect luncheon for their son’s white classmate—with no idea what to serve him. A woman who returns to a small village in India every summer to visit the grandfather who raised her, a man who lives with the ghosts of his son and his wife. And a man preparing for his green card interview with the American woman he has paid to marry him. A sui generis talent, Injam first started writing after coming to the United States from India in his twenties. The Best Possible Experience, his profoundly personal debut collection, delivers a universal inquiry into the idea of belonging and preserves in writing the home he left behind, before it was lost
Author: Casualty Actuarial Society Publisher: ISBN: Category : Casualty insurance Languages : en Pages : 464
Book Description
List of members for the years 1914-20 are included in v. 1-7, after which they are continued in the Year book of the society, begun in 1922.
Author: Aidan Nichols Publisher: A&C Black ISBN: 0826443605 Category : Religion Languages : en Pages : 375
Book Description
This study is an introduction to Catholic theology designed both for the theological student and for the general reader willing to make a certain effort. After introducing the idea of theology adn the virtues desirable in the budding theologian, the bulk of the book falls intro the five sections: (1) the tole of philosophy in theology; (2) the use of the Bible in theology; (3) the resources of tradition, liturgy and sacred art; Fathers, Councils and Creeds; the sense of the faithful; (4) two 'aids to discernment in short history of Catholic theology from the New Testament to the present day. The conclusion considers the features of pluralism and unity which should typify Catholic theology as a whole and suggests how unity may avoid becoming uniformity without pluralism becoming anarchy.
Author: Matthew Dixon Publisher: Penguin ISBN: 1591845815 Category : Business & Economics Languages : en Pages : 258
Book Description
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty. Yet CEB’s careful research over five years and tens of thousands of respondents proves that the “dazzle factor” is wildly overrated—it simply doesn’t predict repeat sales, share of wallet, or positive wordof-mouth. The reality: Loyalty is driven by how well a company delivers on its basic promises and solves day-to-day problems, not on how spectacular its service experience might be. Most customers don’t want to be “wowed”; they want an effortless experience. And they are far more likely to punish you for bad service than to reward you for good service. If you put on your customer hat rather than your manager or marketer hat, this makes a lot of sense. What do you really want from your cable company, a free month of HBO when it screws up or a fast, painless restoration of your connection? What about your bank—do you want free cookies and a cheerful smile, even a personal relationship with your teller? Or just a quick in-and-out transaction and an easy way to get a refund when it accidentally overcharges on fees? The Effortless Experience takes readers on a fascinating journey deep inside the customer experience to reveal what really makes customers loyal—and disloyal. The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by CEB’s research, with great results. And they include many tools and templates you can start applying right away to improve service, reduce costs, decrease customer churn, and ultimately generate the elusive loyalty that the “dazzle factor” fails to deliver. The rewards are there for the taking, and the pathway to achieving them is now clearly marked.
Author: Arthur Collins
Author: Arthur Collins
Author: Nishanth Injam
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Author: William Pepperell Montague
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Author: Casualty Actuarial Society
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Author: Edgar Sheffield Brightman
Author: Aidan Nichols
Author: Matthew Dixon