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Performance Evaluation Techniques in Hospitality & Tourism Industry

Performance Evaluation Techniques in Hospitality & Tourism Industry PDF Author: Dr. Sidharth Shankar Raju
Publisher: Lulu Publication
ISBN: 1716069955
Category : Art
Languages : en
Pages : 165

Book Description
INTRODUCTION Performance has been considered as an accomplishment associated with companies concerning their decided objectives. This has been inclusive of results accomplished, else achieved from input from people else group towards the firm's strategic objective. Such terminology performance included behavior and financial specific results. Brumbach considers performance with greater understanding via including behavioral also as outcomes. As per him, behaviors are results from their title which will get evaluated break away outcomes. Performance has been such an effect. Such part played by every control may get evidenced across 3 parts: being, doing also as Relating.

Performance Evaluation Techniques in Hospitality & Tourism Industry

Performance Evaluation Techniques in Hospitality & Tourism Industry PDF Author: Dr. Sidharth Shankar Raju
Publisher: Lulu Publication
ISBN: 1716069955
Category : Art
Languages : en
Pages : 165

Book Description
INTRODUCTION Performance has been considered as an accomplishment associated with companies concerning their decided objectives. This has been inclusive of results accomplished, else achieved from input from people else group towards the firm's strategic objective. Such terminology performance included behavior and financial specific results. Brumbach considers performance with greater understanding via including behavioral also as outcomes. As per him, behaviors are results from their title which will get evaluated break away outcomes. Performance has been such an effect. Such part played by every control may get evidenced across 3 parts: being, doing also as Relating.

Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry

Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry PDF Author: Salih Kusluvan
Publisher: Nova Publishers
ISBN: 9781590336304
Category : Business & Economics
Languages : en
Pages : 876

Book Description
The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.

Human Resources Management in the Hospitality Industry

Human Resources Management in the Hospitality Industry PDF Author: David K. Hayes
Publisher: John Wiley & Sons
ISBN: 0470084804
Category : Business & Economics
Languages : en
Pages : 506

Book Description
This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.

Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications

Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications PDF Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1466665440
Category : Business & Economics
Languages : en
Pages : 1655

Book Description
Over generations, human society has woven a rich tapestry of culture, art, architecture, and history, personified in artifacts, monuments, and landmarks arrayed across the globe. Individual communities are looking to exploit these local treasures for the benefit of the travelers who come to see them. Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications considers the effect of cultural heritage and destinations of interest on the global economy from the viewpoints of both visitor and host. This broadly-focused, multi-volume reference will provide unique insights for travelers, business leaders, sightseers, cultural preservationists, and others interested in the unique variety of human ingenuity and innovation around the world.

Benchmarking in Tourism and Hospitality Industries

Benchmarking in Tourism and Hospitality Industries PDF Author: Karl W. Wöber
Publisher: CABI
ISBN: 9780851997568
Category : Benchmarking (Management)
Languages : en
Pages : 296

Book Description
offers methodological framework for answering key benchmarking questionsonly substantial work covering this topicworld-wide coverage and usageBenchmarking is a buzzword of the last decade that describes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners.

Dimensions of Regenerative Practices in Tourism and Hospitality

Dimensions of Regenerative Practices in Tourism and Hospitality PDF Author: Tyagi, Pankaj Kumar
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 357

Book Description
The tourism industry faces a pressing challenge - balancing economic growth with environmental preservation and social responsibility. Traditional tourism models often lead to environmental degradation, cultural homogenization, and economic disparities. Local communities are marginalized, and natural resources are depleted, threatening the industry's long-term sustainability. Moreover, the COVID-19 pandemic has highlighted the industry's vulnerability to external shocks, emphasizing the need for resilient and sustainable practices. Dimensions of Regenerative Practices in Tourism and Hospitality offers a comprehensive solution to these challenges. The book provides practical guidelines for businesses and practitioners to adopt regenerative practices effectively by showcasing innovative and sustainable initiatives. It explores the role of local communities in shaping and benefiting from sustainable tourism, emphasizing the importance of collaboration among stakeholders. Additionally, the book evaluates the environmental impact of different approaches within the industry and promotes ethical behavior, encouraging fair treatment of employees, communities, and cultural heritage.

Global Cases on Hospitality Industry

Global Cases on Hospitality Industry PDF Author: Timothy L. G. Lockyer
Publisher: Routledge
ISBN: 113645232X
Category : Business & Economics
Languages : en
Pages : 653

Book Description
Get a comprehensive research-based look at real life hospitality industry issues from leaders in the field Global Cases on Hospitality Industry is a comprehensive examination into hospitality issues around the world. This detailed look at the industry’s dynamics uses an international perspective that provides reader understanding by spanning several strategic and functional areas in management practices. Leading academics, trainers, and consultants from around the globe offer research-based perspectives on real life issues in this competitive industry. This important text extensively explores various aspects of the industry from both Asian and Western countries, providing important insights into policymaking, research, consulting, and teaching. Global Cases on Hospitality Industry presents extensively-researched illustrative case studies and accounts of revealing management practices from experts around the world. This book explains both the positive and negative impact of certain real life policy and management decisions in various aspects of the industry. This text discusses topics such as marketing, human resources, strategy, entrepreneurship, the use of technology, and ethics, using inside looks into different hospitality and travel and tourism companies. The book includes numerous figures and tables to clearly illustrate research data. Topics in Global Cases on Hospitality Industry include: consumer marketing research price promotions consumer behaviors bed and breakfast expectation analysis assessment of service quality company organizational structure labor productivity human resource issues franchise restaurants impact around the world tour operator strategies similarity of problems between the hospitality and tourism industries heritage tourism societal effects of tourism development ethical challenges and much more! Global Cases on Hospitality Industry is essential reading for hospitality management educators, students, trainers, and researchers in services management.

Heritage, Culture and Society

Heritage, Culture and Society PDF Author: Salleh Mohd Radzi
Publisher: CRC Press
ISBN: 1315386976
Category : Business & Economics
Languages : en
Pages : 832

Book Description
Heritage, Culture and Society contains the papers presented at the 3rd International Hospitality and Tourism Conference (IHTC2016) & 2nd International Seminar on Tourism (ISOT 2016), Bandung, Indonesia, 10—12 October 2016). The book covers 7 themes: i) Hospitality and tourism management ii) Hospitality and tourism marketing iii) Current trends in hospitality and tourism management iv) Technology and innovation in hospitality and tourism v) Sustainable tourism vi) Gastronomy, foodservice and food safety, and vii) Relevant areas in hospitality and tourism Heritage, Culture and Society is a significant contribution to the literature on Hospitality and Tourism, and will be of interest to professionals and academia in both areas.

Management Accounting for the Hospitality, Tourism and Leisure Industries 3rd edition

Management Accounting for the Hospitality, Tourism and Leisure Industries 3rd edition PDF Author: Debra Adams
Publisher: Goodfellow Publishers Ltd
ISBN: 1911396722
Category : Business & Economics
Languages : en
Pages : 283

Book Description
An up-to-date and relevant reference guide to accounting for decision making in the hospitality, tourism and leisure industries. Its’ user-friendly and easy to follow style is based on the author’s extensive first-hand experience of working with and delivering training and professional development in the sector.

Multilevel Approach to Competitiveness in the Global Tourism Industry

Multilevel Approach to Competitiveness in the Global Tourism Industry PDF Author: Teixeira, Sérgio Jesus
Publisher: IGI Global
ISBN: 1799803678
Category : Business & Economics
Languages : en
Pages : 393

Book Description
Companies compete to gain public notoriety every day and use creativity and innovation to get ahead of their competition. In oversaturated industries, such as the tourism sector, smart strategies and global network capabilities must be adopted and improved in order to increase competitiveness. Multilevel Approach to Competitiveness in the Global Tourism Industry contains crucial reference material that discusses new intelligent practices to increase business competitiveness in the tourism sector. Featuring research on topics such as networking, artificial intelligence, and regional competitiveness, this book is ideally designed for program directors, event coordinators, tour developers, hotel managers, restaurateurs, travel agents, policymakers, academics, researchers, advanced students, entrepreneurs, government officials, and professionals in the tourism and hospitality industry.