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Author: Stephen Hewett Publisher: Kallisti Publishing ISBN: Category : Self-Help Languages : en Pages : 142
Book Description
“Stephen is the life guru for our times.” —Mark Price, MD, Deputy Chairman of the John Lewis Partnership Would you like to have any — or all — of these? Good health? Financial security? Personal, emotional, and sexual gratification? The enjoyment of the happiness and health of the people who are dear to you? An occupation you find absorbing, fascinating, and lucrative? Agreeable leisure-time activities? A faith you find important, whether religious or secular? An overwhelming sense of positivity in yourself? The feeling that you are a good person and that you generate good outcomes for yourself and for the people you care about and work with? Anything else that makes you feel most happy? If you have all the happiness you can handle, that’s great! Put this book down and move along. If not, then you need to put the power of People Centricity — the life philosophy of making an investment of time and emotional energy to advance the agenda of people with whom you have a mutually beneficial interaction who are outside your immediate close circle — to work in your life. People Centricity is a philosophy to take you through life. It’s all about learning how to understand and share the feelings of other people so as to produce the best mutually beneficial outcome for those other people and for you. From your personal interactions to your business success and beyond, Stephen Hewett will guide you on this life-changing journey, one that will make your bad days good and your good days wonderful. “Stephen’s philosophy of Customer Centricity is at one with my own. Customer Centricity really is the core of business. Stephen is a customer guru of our times” —Mark Price MD, Waitrose & Deputy Chairman of John Lewis Partnership “Stephen certainly practices what he preaches and is one of the few consultants that really listen to what their customer is trying to achieve. He gave us some key insight that helped us to really shape our future strategy”. —Jo Foley Senior Director, Retail Change ASDA “Led by the impressive Stephen Hewett, their laser-like focus on the customer stood them apart in our minds...” —Jack Upton, Director, Training, Education and Customer Services, McDonald’s UK “In essence, what Stephen have helped us do is to allow everyone at Argos to be brilliant with customers.” —Perry Price, Argos Customer Lead
Author: Stephen Hewett Publisher: Kallisti Publishing ISBN: Category : Self-Help Languages : en Pages : 142
Book Description
“Stephen is the life guru for our times.” —Mark Price, MD, Deputy Chairman of the John Lewis Partnership Would you like to have any — or all — of these? Good health? Financial security? Personal, emotional, and sexual gratification? The enjoyment of the happiness and health of the people who are dear to you? An occupation you find absorbing, fascinating, and lucrative? Agreeable leisure-time activities? A faith you find important, whether religious or secular? An overwhelming sense of positivity in yourself? The feeling that you are a good person and that you generate good outcomes for yourself and for the people you care about and work with? Anything else that makes you feel most happy? If you have all the happiness you can handle, that’s great! Put this book down and move along. If not, then you need to put the power of People Centricity — the life philosophy of making an investment of time and emotional energy to advance the agenda of people with whom you have a mutually beneficial interaction who are outside your immediate close circle — to work in your life. People Centricity is a philosophy to take you through life. It’s all about learning how to understand and share the feelings of other people so as to produce the best mutually beneficial outcome for those other people and for you. From your personal interactions to your business success and beyond, Stephen Hewett will guide you on this life-changing journey, one that will make your bad days good and your good days wonderful. “Stephen’s philosophy of Customer Centricity is at one with my own. Customer Centricity really is the core of business. Stephen is a customer guru of our times” —Mark Price MD, Waitrose & Deputy Chairman of John Lewis Partnership “Stephen certainly practices what he preaches and is one of the few consultants that really listen to what their customer is trying to achieve. He gave us some key insight that helped us to really shape our future strategy”. —Jo Foley Senior Director, Retail Change ASDA “Led by the impressive Stephen Hewett, their laser-like focus on the customer stood them apart in our minds...” —Jack Upton, Director, Training, Education and Customer Services, McDonald’s UK “In essence, what Stephen have helped us do is to allow everyone at Argos to be brilliant with customers.” —Perry Price, Argos Customer Lead
Author: Jamie Notter Publisher: Que Publishing ISBN: 0789741121 Category : Business & Economics Languages : en Pages : 280
Book Description
"Knowing the tools of social media is a must for successful marketing these days, but the real promise of social media is the way it can teach us a whole new way of doing business. Humanize takes the principles underlying social media's growth and applies them to the way we lead and manage our organizations"--Back cover.
Author: Jack Wiley Publisher: ISBN: 9780578920375 Category : Languages : en Pages :
Book Description
This book identifies the eight attributes employees most want from their immediate managers and describes how these attributes influence important outcomes such as employee experience and engagement, and interpersonal team chemistry and performance. Written for managers of all levels, The Employee-Centric Manager includes 90 easy-to-apply "do and don't" tips, 40 best practice recommendations, eight successful manager profiles, and 96 verbatim quotes from employees on their positive negative experiences with managers.
Author: Yingying Zhang-Zhang Publisher: Cambridge University Press ISBN: 1108968708 Category : Business & Economics Languages : en Pages : 161
Book Description
How can knowledge management function well in a highly dynamic VUCA context? This Element focuses on the context of Japanese management and practices to present the concept of people-centric innovation ecosystem. An overview of Japanese management is provided, from publications in English to the insiders' view of Japanese scholars, combining these sources with interviews and dynamic groups with local managers and case studies to illustrate the state and evolution of Japanese management and practices. Highlighting the people-centricity in Japanese management, its networked innovative capability sustains enterprise development in a highly dynamic VUCA context. The interconnectedness and mutual influence of Japanese and Western management have the potential to generate more general management advancements. This Element aims to contribute to the debate on generalization and contextualization, culture and metaculture, and the coexistence of convergence and divergence. Japanese womenomics and its implications for Asian emerging economic powers are also discussed.
Author: OECD Publisher: OECD Publishing ISBN: 9264830014 Category : Languages : en Pages : 108
Book Description
Access to justice for all is a global objective enshrined in SDG 16. To help countries achieve this objective, the OECD People-Centred Justice Framework and Principles sets out elements of a government-wide strategy for people-centred justice, inter-agency cooperation and communication, as well as mechanisms to ensure accountability and sustainability.
Author: Karel Rudolf Ehrnreich Publisher: Rozenberg Publishers ISBN: 9036194717 Category : Ability Languages : en Pages : 296
Book Description
Annotation From an early age, an intuitive and strong conviction grew, that in many organizations the explicit and implicit qualities, capabilities and skills of people are seriously under-utilized. The cause and consequences are rooted in the absence of an explicit compassionate vision of man and his wide spectrum of variable and invariable existential needs, his large variety of related behavioral stimuli, and the multi-cultural keys that need to be addressed and activated. Apparent miracles but actually very human things can be achieved by eliminating some of the causes of this very real under-utilization phenomenon. Using case studies, the author describes the power of behavioralk stimuli to create and/or destroy success generating synergies in business organizations.
Author: A Briggs-Goode Publisher: Elsevier ISBN: 0857092561 Category : Technology & Engineering Languages : en Pages : 419
Book Description
Textile design is a complex field of practice which operates in a competitive, global industry. Designers need to take into account not only the design but also the manufacture, technological development and application of the final product. Textile design provides a broad overview of the fundamentals of and advances in textile design, as well as practical case studies of relevant industries.Part one covers the principles of fabric construction as applied to textile design, with chapters on fundamental principles, woven and knitted textile design. Part two discusses surface approaches to textile design, with chapters on such topics as surface design of textiles, printed and embroidered textile design, dyeing and finishing and the use of colour in textile design. Finally, part three focuses on the applications and advances in textile design, including chapters covering colour trend forecasting, sustainable textile design, fashion, interior and 2D to 3D design considerations and new developments in technical and future textiles.With its distinguished editors and international team of contributors, Textile design is an essential reference for design professionals in the textile and fashion industries, as well as those who specialise in interior textiles and academics with a research interest in the area. - A broad overview of textile design covering fundamental topics such as principles of fibres and fabrics, knitted fabric design, through to the dyeing, finishing and printing aspects of textile design - Explores the design aspects of technical textiles and future textiles - An invaluable source of information on textile design and suitable for design professionals in the textile and fashion industries, as well as those in academia
Author: Anna Sutton Publisher: Bloomsbury Publishing ISBN: 1350305111 Category : Business & Economics Languages : en Pages : 544
Book Description
This brand new and innovative core textbook fuses topics from the related fields of organizational behaviour and human resource management to provide new insight into the interconnectedness of these important and complementary areas. The text takes an integrated and dynamic approach to the study of how work and people are organized and puts the human at the centre of human resource management and organizational behaviour. The accessible student-centred focus and wide range of learning features makes the book an ideal course text for students at all levels. Combining a strong applied approach with a concise and jargon-free writing style, this book will help readers to understand underlying principles and apply them to their future careers as managers and HR practitioners. This textbook caters for undergraduate, postgraduate and MBA students studying modules that synthesise human resource management and organizational behaviour topics. It is also an ideal text for those studying any HRM module that takes an applied approach.
Author: Zhiwei Tong Publisher: BRILL ISBN: 9004381287 Category : Law Languages : en Pages : 415
Book Description
In Right, Power, and Faquanism, Tong Zhiwei proposes that right and power are ultimately a unified entity which can be named “faquan,” and that the purpose of law should be to establish a balanced faquan structure and to promote its preservation and proliferation. “Faquan” is thus a jurisprudential category reflecting the understanding of the unity of right and power. It has interest protected by the law and property with defined ownership as its content, and manifests itself as the external forms of jural right, freedom, liberty, jural power, public function, authority, competence, privilege, and immunity, etc. Faquanism relies mainly on six basic concepts (faquan, right, power, quan, residual quan and duty) to analyze the content of interests and property in all legal phenomena.
Author: Bob Chapman Publisher: Portfolio ISBN: 1591847796 Category : Business & Economics Languages : en Pages : 274
Book Description
“Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. Magazine Starting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success. During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home. This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it: "Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them."
Author: Stephen Hewett
Author: Stephen Hewett
Author: Jamie Notter
Author: Jack Wiley
Author: Yingying Zhang-Zhang
Author: OECD
Author: Karel Rudolf Ehrnreich
Author: A Briggs-Goode
Author: Anna Sutton
Author: Zhiwei Tong
Author: Bob Chapman