Olympic Delivery Authority annual report and accounts 2006-2007 PDF Download

Author: Olympic Delivery Authority
Publisher: The Stationery Office
ISBN: 0102946574
Category : Political Science
Languages : en
Pages : 76

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Olympic Delivery Authority annual report and Accounts 2006-2007

Author: Great Britain. Olympic Delivery Authority
Publisher:
ISBN: 9780102956498
Category :
Languages : en
Pages : 88

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Olympic Delivery Authority annual report and Accounts 2007-2008

Author: Great Britain. Olympic Delivery Authority
Publisher:
ISBN: 9781474105033
Category :
Languages : en
Pages : 82

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Author: John Buswell
Publisher: CABI
ISBN: 1780645449
Category : Business & Economics
Languages : en
Pages : 322

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Book Description
Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.

Author: Stationery Office (Great Britain)
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 628

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Author: Great Britain. Olympic Delivery Authority
Publisher:
ISBN: 9780102985085
Category :
Languages : en
Pages : 111

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On cover: A Summer to remember

Author: Will Jennings
Publisher: Springer
ISBN: 1137022000
Category : Political Science
Languages : en
Pages : 398

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An exploration of how the Olympics are organised in response to risk. This book looks at the tension between the riskiness of mega-events, attributable to their scale and complexities, and the societal, political and organisational pressures that exist for safety, security and management of risk – leading to changes in how the Games are governed.

Author: Great Britain: Department for Transport
Publisher: The Stationery Office
ISBN: 9780101709521
Category : Political Science
Languages : en
Pages : 324

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Dated May 2007

Author: Great Britain. Parliament. House of Commons. Transport Committee
Publisher: The Stationery Office
ISBN: 9780215524263
Category : Business & Economics
Languages : en
Pages : 80

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BAA opened Heathrow's fifth terminal for business on 27 March, after six years of construction at a cost of £4.3bn, on time and within budget. Passengers had been promised a "calmer, smoother, simpler airport experience". Multiple problems, however, meant that on the first day of operation alone, 36,584 passengers were frustrated by the 'Heathrow hassle' that Terminal 5 (T5) had been designed to eliminate. Problems were experienced with the baggage system, car parking, security searches and aspects of the building itself. When the baggage system failed, luggage piled up to such an extent that it was transported by road to be sorted off-site. According to British Airways, 23,205 bags required manual sorting before being returned to their owners. The Committee finds that most of these problems were caused by one of two main factors: insufficient communication between owner and operator, and poor staff training and system testing. The Committee was pleased to find that steps were being taken at all levels to address the problems at the source of T5's problems, and BAA, British Airways and the union Unite are working together to make Terminal 5 a success.

Author: Great Britain. Parliament. House of Commons. Transport Committee
Publisher: The Stationery Office
ISBN: 9780215529206
Category : Education
Languages : en
Pages : 250

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In a report out today (HCP 352 session 08/09 ISBN 9780215529206), the House of Commons Transport Select Committee tells education and transport ministers they must do far more to produce a modal shift away from cars towards public transport, dedicated school transport including ’Yellow Buses', walking and safer cycling schemes for British school children. The Transport Committee Chairman Louise Ellman MP says: "Young people deserve safe and affordable travel to education, leisure and employment. The journeys people make when young will influence their preferences and habits in adulthood." Also "Both the Department for Children, Schools and Families and the Department for Transport urgently need to identify how they are going to ensure children and young adults are not denied opportunities because public transport is either inadequate or too costly. In particular, travel should not present a barrier to accessing the new Diploma courses. For similar reasons much more should be done to identify children eligible for free school transport." The Committee recognise in their report that no single model will suit all situations and that car travel to school can be the most suitable method in some circumstances. However, they call on ministers to: provide high quality guidance and examples of best practice to illustrate when a dedicated school bus system is appropriate; top up the Education Maintenance Allowance for students from low income families and extend similar support for young people engaged in the new 14-19 diplomas; do more to encourage local authorities to identify pupils eligible for free school transport; consider the viability of a concessionary scheme offering reduced fares to young people; ensure that the Department for Transport, Department of Health and the Department for Children, Schools and Families work together so that national policy and practical implementation at the local level deliver both value for money and a greater number of joint initiatives that promote walking and cycling; help local authorities address the inherent tension between school choice and travel impact by raising awareness of sustainable school travel issues amongst parents and young people when they are selecting schools; in rural areas, review whether the maximum travel distance under which free transport may be provided allows for sufficient choice of schools; monitor the effectiveness of School Travel Plans. The Committee also calls on local authorities to consider new ways to fund and run innovative schemes that integrate transport, health and educational objectives for school travel.