ITIL® 4 Foundation Courseware - English PDF Download
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Author: Van Haren Learning Solutions a.o. Publisher: Van Haren ISBN: 9401803951 Category : Architecture Languages : en Pages : 201
Book Description
Besides the ITIL® 4 Foundation Courseware - English (ISBN: 978 94 018 0394 6) publication you are advised to obtain the ITIL® 4 - A Pocket Guide (ISBN: 978 94 018 0439 4). The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. This course is for those who are involved in the delivery of IT services and need an understanding of best practice in IT Service Management. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. The test is done via your own computer proctored via webcam. Candidates wishing to be trained and pass the exam for this qualification would be recommended to have a general awareness of IT and appreciation of their own business environment. You’ll learn: • Understand the key concepts of service management • Understand how the ITIL guiding principles can help an organization adopt and adapt service management • Understand the four dimensions of service management • Understand the purpose and components of the ITIL service value system • Understand the activities of the service value chain, and how they interconnect • Know the purpose and key terms of 18 ITIL practices • Understand 7 ITIL practices ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students. Any course should always include an exam.
Author: Van Haren Learning Solutions a.o. Publisher: Van Haren ISBN: 9401803951 Category : Architecture Languages : en Pages : 201
Book Description
Besides the ITIL® 4 Foundation Courseware - English (ISBN: 978 94 018 0394 6) publication you are advised to obtain the ITIL® 4 - A Pocket Guide (ISBN: 978 94 018 0439 4). The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. This course is for those who are involved in the delivery of IT services and need an understanding of best practice in IT Service Management. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. The test is done via your own computer proctored via webcam. Candidates wishing to be trained and pass the exam for this qualification would be recommended to have a general awareness of IT and appreciation of their own business environment. You’ll learn: • Understand the key concepts of service management • Understand how the ITIL guiding principles can help an organization adopt and adapt service management • Understand the four dimensions of service management • Understand the purpose and components of the ITIL service value system • Understand the activities of the service value chain, and how they interconnect • Know the purpose and key terms of 18 ITIL practices • Understand 7 ITIL practices ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students. Any course should always include an exam.
Author: K. W. M. Fulford Publisher: Cambridge University Press ISBN: 1107376181 Category : Medical Languages : en Pages : 233
Book Description
This book will help clinicians acquire and develop the processes and skills of values-based practice. The aim of most patient-clinician consultations is to improve health outcomes. Often they succeed, and patients are satisfied and empowered. However, some consultations are unsatisfactory and result in failure to improve health outcomes and dissatisfaction on the part of patients, carers or clinicians. When consultations fail to achieve the desired results, the cause is not usually a failure of evidence-based practice. Today's clinicians are trained in evidence-based medicine, educated, updated and appraised. The most likely reason why things go wrong is a failure of values-based practice – not ascertaining the relevant values perspectives and acting on them in a coherent and purposeful manner. If you rehearse and practise the elements of values-based practice detailed in this book, you will find your consultations more personally rewarding and your patients are likely to derive more benefit.
Author: Kartal, Galip Publisher: IGI Global ISBN: 1668498944 Category : Education Languages : en Pages : 350
Book Description
Transforming the Language Teaching Experience in the Age of AI, edited by Galip Kartal, is a vital resource that addresses the evolving challenges in language education due to technological advancements. This book offers a comprehensive analysis of AI's impact on language education, providing innovative research, practical insights, and interdisciplinary collaboration opportunities. From AI-driven language learning methods to ethical considerations, the book equips educators, policymakers, and researchers with valuable insights to shape effective educational strategies and policies, inspiring the adoption of innovative approaches that harness AI's potential to enhance language teaching. Through successful case studies and forward-thinking perspectives, Transforming the Language Teaching Experience in the Age of AI envisions a future where AI-driven methodologies redefine global language education. This publication not only facilitates a deeper understanding of AI's role in language education but also fosters a shared vision among educators and researchers, promoting a transformative and collaborative learning experience for students worldwide.
Author: Aitor Ibarrola-Armendariz Publisher: Universidad de Deusto ISBN: 8415759878 Category : Language Arts & Disciplines Languages : en Pages : 351
Book Description
This volume brings together a selection of the papers and round tables delivered at the 39th AEDEAN Conference, held at the University of Deusto in November 2015. The essays in On the Move: Glancing Backwards to Build a Future in English Studies often begin with typically-academic gestures such as retrieving a classic text and finding new ways of studying its genre or characterization; or remarking how certain ungrammatical constructions have gone frequently unnoticed —even in well-known texts— for various reasons; or entangling oneself in contentions about the adequacy of dissecting a literary text or linguistic problem by using innovative analytical tools. In all cases, though, there is the intention of putting forth certain views and notions that will help future scholars to deal in a better light with the dilemmas regularly encountered in literary, linguistic and cultural studies. The book opens with three essays by professors Bartholomae, Pullum and Río, who demonstrate not only their mastery in their respective subjects but also their ability to tailor their contents to multifarious audiences. The next two sections represent the main body of the e-book, with nearly forty contributions on both literature and cultural studies (Part II) and language and linguistics (Part III). These short academic pieces are a representative showcase of the research being done lately in the different areas of expertise. The last section of the volume gathers together the results of four research projects dealing with such engaging topics as postcolonial crime fiction or forgotten texts by Anglo writers about the Spanish Civil War. It is hard to think of any potential reader schooled in English Studies who will not find something suitable to their interests and tastes in this volume.
Author: American Bar Association. House of Delegates Publisher: American Bar Association ISBN: 9781590318737 Category : Law Languages : en Pages : 216
Book Description
The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.
Author: Van Haren Learning Solutions a.o.
Author: Van Haren Learning Solutions a.o.
Author: K. W. M. Fulford
Author: Kartal, Galip
Author: Aitor Ibarrola-Armendariz
Author: Eugene F. Brigham
Author: American Bar Association. House of Delegates
Author: 
Author: University of Texas. College of Mines and Metallurgy
Author: 
Author: Bowker Editorial Staff