Author: Gary L Parker Publisher: Gary L Parker ISBN: Category : Business & Economics Languages : en Pages : 11
Book Description
Within the past few years, passenger carriers have come to realize that there are abundant opportunities to engage with travellers at touch points throughout the travel-planning and booking process to engender additional brand loyalty and generate incremental revenue via ancillary services. There can be up to eight essential stages of the overall travel experience including: Inspiration, Planning, Booking, Purchase, Pre-trip, Departure, On-board, and Post-trip. Many passenger carriers are taking steps to transform their brand images and operations from mere providers of a commodity product (seats on a plane) or means to an end (a transporter of passengers from point A to B) into entities providing timely and alluring travel services throughout the customer experience.
Author: Nina K Prebensen Publisher: Routledge ISBN: 1317293436 Category : Business & Economics Languages : en Pages : 164
Book Description
The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the servicescape. The tourist managers can therefore only plan for and facilitate for value co-creation to take place. This book responds to the need for a critical review of how firms can facilitate and dramatize for enhanced experience value for tourists. As the roles of participants and providers are changing rapidly, new knowledge in terms of how value creation and value co-creation can transpire needs to be generated. The aim of this book is therefore to accentuate the role and importance of the core elements in value creation processes, namely, the customer(s), the setting in which co-creation would take place, and the provider. Bringing together scholars from diverse areas to address the nature of how the actors co-create values through interaction in different experience settings, the book also serves as a guide to the best practice of co-creation of tourist experiences. It will therefore appeal practically as well as theoretically to scholars and students of tourism, marketing, leisure, hospitality, and services management.
Author: Publisher: ISBN: Category : Languages : en Pages : 88
Book Description
For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Author: Publisher: ISBN: Category : Languages : en Pages : 104
Book Description
For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Author: United States. Congress Publisher: ISBN: Category : Law Languages : en Pages : 1352
Book Description
The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)
Author: David Metcalfe Publisher: Oxford University Press ISBN: 019265926X Category : Medical Languages : en Pages : 408
Book Description
So you want to be a doctor? Be confident and fully prepared for every step of your medical school application. Packed with insight, tips, and information you won't find anywhere else, this essential guide helps applicants succeed against tough competition. Full of practical advice from those in the know! Over 100 medical students and admissions tutors have contributed to unique profiles of every medical school in the UK with rankings and detailed explanations of what it is really like to study at each one. Discover how often students encounter patients, how teaching is delivered, what the facilities are like, and most importantly, what admissions tutors are looking for. Every medical school is different and this book helps students choose the school they are best suited to. There is advice at every turn, providing support all the way from choosing A-levels, finding work experience, and writing personal statements, to strong strategies for interview success. The authors, who have all been through the process themselves, bring together insider information such as: - How much medical school really costs - How graduates of each medical school perform after they qualify - Which work experience is best, and how to get it - How to perform well on standardised admissions tests, such as the UCAT and BMAT, plus sample questions
Author: Gary L Parker
Author: Nina K Prebensen
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Author: United States. Congress
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Author: David Metcalfe