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Author: Patrick Forsyth Publisher: Pocketbooks ISBN: 190707872X Category : Business & Economics Languages : en Pages : 116
Book Description
The Meetings Pocketbook reveals all the do's and don't's needed to make meetings successful. Updated and now in its 3rd edition, this popular pocketbook covers advance preparation, chairing, controlling discussions, effective participation and use of minutes. Essential reading for both organisers and participants. 'Don't arrange or attend another meeting without reading it', recommended one reader. A 'straightforward reminder of the rules' said another.
Author: Patrick Forsyth Publisher: Pocketbooks ISBN: 190707872X Category : Business & Economics Languages : en Pages : 116
Book Description
The Meetings Pocketbook reveals all the do's and don't's needed to make meetings successful. Updated and now in its 3rd edition, this popular pocketbook covers advance preparation, chairing, controlling discussions, effective participation and use of minutes. Essential reading for both organisers and participants. 'Don't arrange or attend another meeting without reading it', recommended one reader. A 'straightforward reminder of the rules' said another.
Author: Ian Fleming Publisher: Pocketbooks ISBN: 1907078703 Category : Business & Economics Languages : en Pages : 100
Book Description
The Teamworking Pocketbook has long been at the heart of the successful Management Pocketbooks Series. Now in its third edition, this popular title looks at the differences between groups and teams and between teambuilding and teamworking, the types of problems preventing teams from being effective, and offers plenty of practical advice for countering such difficulties. Leadership, conflict management and understanding group behaviour are among the many subjects covered in this illustrated 'hands-on' guide.Also available in the series: Teambuilding Activities Pocketbook, Team Coaching Pocketbook
Author: Patrick Forsyth Publisher: Management Pocketbooks ISBN: 1907077812 Category : Business & Economics Languages : en Pages : 114
Book Description
How to get the best from your working relationship with your boss and other senior people is the subject of The Managing Upwards Pocketbook. It begins by looking at what makes a good boss and what drives the relationship - from both the subordinate's and the boss's perspective. There is advice on how to build a partnership that is constructive, straightforward, trusting and mutually beneficial. Under the heading 'working to create impact' the book deals with such matters as taking a brief, objectives and targets, using timings and deadlines to advantage, and progress reports. Subsequent chapters detail how to communicate with senior people (including listening to each other), how to get agreement and how to handle difficulties such as poor information flow, broken promises, the 'leave it to me' syndrome and more serious issues such as bullying and sexual harassment. Job appraisals, are dealt with too.
Author: Richard Boardman Publisher: Management Pocketbooks ISBN: 1908284382 Category : Self-Help Languages : en Pages : 131
Book Description
Early intervention in a dispute, before the disagreement escalates, is often the most effective form of mediation. Consequently, the line manager or supervisor responsible for those individuals at loggerheads is frequently the best person to spot a growing problem and then to intervene. The Mediation Pocketbook will help such managers to understand what creates and sustains conflict and describes a step-by-step approach for dealing with it. The book sets out the skills that are required and what tools and techniques are available and how they can be deployed to achieve positive outcomes. The ideas and methods featured will also be helpful to HR specialists and those people with training in the subject, for when a problem demands formal mediation procedures. Individuals facing conflict and the need to persuade others to see their point of view will also benefit from the practical advice. Conflict in the workplace causes dissatisfaction and demotivation which in turn leads to greater absenteeism and affects performance. Resolving disputes constructively, rather than simply persuading people to 'agree to differ', will impact positively throughout the organisation.
Author: Brin Best Publisher: Management Pocketbooks ISBN: 1908284692 Category : Education Languages : en Pages : 132
Book Description
This third edition of the Head of Department's Pocketbook will support middle leaders in both primary and secondary schools in carrying out their jobs confidently and efficiently. Authors Brin Best and Will Thomas know from experience that managing diverse teams in a climate of inflated performance expectations is no easy task. They devote a section of the Pocketbook to leadership and management, encompassing vision, goals and creativity, as well as challenging adult behaviours, up-skilling, influencing and motivating colleagues. A later chapter called 'Raising Student Achievement' looks at excellence in the classroom and includes material on enriching and supporting learning, data use and lesson planning. Effective documentation and raising the profile of your department or curriculum area are also explored. Whether you're new to middle leadership or a seasoned hand, you'll find the self-evaluation checklist at the end of the book a useful professional development tool.
Author: Institute of Leadership & Management Publisher: Routledge ISBN: 1136408444 Category : Business & Economics Languages : en Pages : 102
Book Description
With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Author: Institute of Leadership & Management Publisher: Routledge ISBN: 1136408371 Category : Business & Economics Languages : en Pages : 63
Book Description
*Content is well regarded *Popular with those training with the ILM but can also be used for independent study *Content of each workbook now maps to single course unit, resulting in a more user-friendly format.
Author: Roger E. Jones Publisher: Management Pocketbooks ISBN: 1908284323 Category : Business & Economics Languages : en Pages : 115
Book Description
The new, 2nd edition of the Key Account Manager's Pocketbook gives practical advice on how to keep and develop important customers, thereby maximising ongoing revenue streams, reducing sales costs, improving investment planning and increasing market knowledge. It opens by describing the key account manager's role and then goes on to describe how to rise up the so-called customer perception ladder, moving from a simple commodity supplier to developing a solid, long-term business partnership with your key customers. The author next explains how to develop the 'key account development plan', how to increase your influence with the decision-maker in your key account (relationship management) and how to win new business. The final chapter runs through the essential steps of key account handling. There are short exercises throughout which, if carried out, will help to reinforce the key learning points.
Author: Ian Fleming Publisher: Management Pocketbooks ISBN: 1908284005 Category : Business & Economics Languages : en Pages : 131
Book Description
The Time Management Pocketbook is one of our most popular titles, now in its 6th edition. Effective use of time is not just about using your diary better; it calls for many management skills. The author looks at these skills within the context of a time management model. The model breaks down the process of managing time into these headings: managing what you do, managing where you work, managing communications, managing to work with others, and managing everyday. Skills covered include: objective setting, decision-making, problem-solving, creativity, assertiveness, listening, questioning, reading, writing, and handling paperwork and phone calls.
Author: John Townsend Publisher: Management Pocketbooks ISBN: 1908284056 Category : Self-Help Languages : en Pages : 129
Book Description
The 'facilitraining rainbow' won't lead you to a pot of gold but it will enable you to decide on the most suitable approach for your next facilitation session. This innovative decision-making model is central to The Facilitator's Pocketbook - a comprehensive guide covering all stages of facilitation, from planning through to implementation. Interpersonal skills (including attitudes and values) and session skills (including energising and problem solving) are dealt with at length. This second edition contains significant new material, notably the addition of a detailed case study and examples of six typical facilitation sessions. "John and Paul provide a quick route to a practical understanding of facilitation. This book should be compulsory reading for all managers handling change." Teresa Kilmartin, Executive Manager Training & Development, Irish Life Assurance plc "This book is the perfect illustration of what facilitation is all about - making things easy. Reflecting on the methods, skills and techniques described, it is easy to understand what it takes to become a skilled facilitator. Read it and you will undoubtedly do it better and get better results!" Karin Priarollo, Director, Human Resources, Novartis Consumer Health
Author: Patrick Forsyth
Author: Patrick Forsyth
Author: Ian Fleming
Author: Patrick Forsyth
Author: Richard Boardman
Author: Brin Best
Author: Institute of Leadership & Management
Author: Institute of Leadership & Management
Author: Roger E. Jones
Author: Ian Fleming
Author: John Townsend