Author: Tourism Canada
Publisher:
ISBN:
Category : Hospitality industry
Languages : en
Pages :
Book Description
Meeting the Service Expectations of Mature Travellers
Author: Tourism Canada
Publisher:
ISBN:
Category : Hospitality industry
Languages : en
Pages :
Book Description
Publisher:
ISBN:
Category : Hospitality industry
Languages : en
Pages :
Book Description
Meeting the Service Expectations of Mature Travellers
Author: Randolph Group Management Consultants
Publisher:
ISBN:
Category : Older people
Languages : en
Pages : 100
Book Description
Publisher:
ISBN:
Category : Older people
Languages : en
Pages : 100
Book Description
General Technical Report INT
Author:
Publisher:
ISBN:
Category : Forests and forestry
Languages : en
Pages : 324
Book Description
Publisher:
ISBN:
Category : Forests and forestry
Languages : en
Pages : 324
Book Description
Linking Tourism, the Environment, and Sustainability
Author:
Publisher:
ISBN:
Category : Ecosystem management
Languages : en
Pages : 104
Book Description
Publisher:
ISBN:
Category : Ecosystem management
Languages : en
Pages : 104
Book Description
User's Guide to Fish Habitat
Author: C. Kerry Overton
Publisher:
ISBN:
Category : Ecosystem management
Languages : en
Pages : 530
Book Description
"This user's guide and reference document describes the physical features of the Salmon River Basin, Idaho, stream channels that represent "natural conditions" for fish habitat-that is, streams that have not been influenced by major human disturbances. The data base was created to assist biologists and resource managers. It describes resource conditions that can be achieved through management objectives."
Publisher:
ISBN:
Category : Ecosystem management
Languages : en
Pages : 530
Book Description
"This user's guide and reference document describes the physical features of the Salmon River Basin, Idaho, stream channels that represent "natural conditions" for fish habitat-that is, streams that have not been influenced by major human disturbances. The data base was created to assist biologists and resource managers. It describes resource conditions that can be achieved through management objectives."
Human Resources Study of the Canadian Acommodation Industry
Author:
Publisher:
ISBN:
Category : Hospitality industry
Languages : en
Pages : 158
Book Description
Publisher:
ISBN:
Category : Hospitality industry
Languages : en
Pages : 158
Book Description
Improving Public Transit Options for Older Persons
Author: Jon E. Burkhardt
Publisher: Transportation Research Board
ISBN: 0309067693
Category : Local transit
Languages : en
Pages : 66
Book Description
Describes exemplary transportation services and innovative transportation alternatives designed to enable older persons to maintain independence.
Publisher: Transportation Research Board
ISBN: 0309067693
Category : Local transit
Languages : en
Pages : 66
Book Description
Describes exemplary transportation services and innovative transportation alternatives designed to enable older persons to maintain independence.
Timber Sale Planning and Analysis System
Author: Ervin G. Schuster
Publisher:
ISBN:
Category : Forest management
Languages : en
Pages : 796
Book Description
Publisher:
ISBN:
Category : Forest management
Languages : en
Pages : 796
Book Description
The Role of the Hospitality Industry in the Lives of Individuals and Families
Author: Pamela R Cummings
Publisher: Routledge
ISBN: 1135409293
Category : Business & Economics
Languages : en
Pages : 279
Book Description
The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality providers a better understanding of the human relations issues that they or their employees may face and show them how your services affect guests. Offering research and insight into customs and traditions that have influenced modern services, The Role of the Hospitality Industry in the Lives of Individuals and Families will teach you how to better meet the needs of guests at the national or international level while learning how the industry affects employees and their lives outside of work. The Role of the Hospitality Industry in the Lives of Individuals and Families discusses many different themes that relate to the improvement of the profession for both guests and employees, such as the spiritual, philosophical, and historical provisions of hospitality; the human resource and work issues of employees in the industry; consumer and family demands; and marketing strategies for hospitality organizations. In addition, this text discusses many issues that affect guests and that affect you as an employer or employee, such as: responding to the needs of travelers for a “home away from home” dealing with the social and health issues of guests recognizing the changing food habits of Americans and their impact on the hospitality industry examining the frequently negative attitude of Americans toward service hospitality employees balancing a career in the hospitality industry and family life researching the frequency of fast food patronage by older adults and the importance of hotel/motel services to older adults to determine if areas of service need improvement protecting employees from overly demanding guests balancing compassion, generosity, and idealism with the corporate profit maximization mandate The Role of the Hospitality Industry in the Lives of Individuals and Families also examines the cultural relationships fostered by the hospitality industry as a benefit and proof of quality services. Complete with ideas for further research, this text will help you and your employees evaluate the personal effects of the hospitality industry and help provide better services to guests.
Publisher: Routledge
ISBN: 1135409293
Category : Business & Economics
Languages : en
Pages : 279
Book Description
The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality providers a better understanding of the human relations issues that they or their employees may face and show them how your services affect guests. Offering research and insight into customs and traditions that have influenced modern services, The Role of the Hospitality Industry in the Lives of Individuals and Families will teach you how to better meet the needs of guests at the national or international level while learning how the industry affects employees and their lives outside of work. The Role of the Hospitality Industry in the Lives of Individuals and Families discusses many different themes that relate to the improvement of the profession for both guests and employees, such as the spiritual, philosophical, and historical provisions of hospitality; the human resource and work issues of employees in the industry; consumer and family demands; and marketing strategies for hospitality organizations. In addition, this text discusses many issues that affect guests and that affect you as an employer or employee, such as: responding to the needs of travelers for a “home away from home” dealing with the social and health issues of guests recognizing the changing food habits of Americans and their impact on the hospitality industry examining the frequently negative attitude of Americans toward service hospitality employees balancing a career in the hospitality industry and family life researching the frequency of fast food patronage by older adults and the importance of hotel/motel services to older adults to determine if areas of service need improvement protecting employees from overly demanding guests balancing compassion, generosity, and idealism with the corporate profit maximization mandate The Role of the Hospitality Industry in the Lives of Individuals and Families also examines the cultural relationships fostered by the hospitality industry as a benefit and proof of quality services. Complete with ideas for further research, this text will help you and your employees evaluate the personal effects of the hospitality industry and help provide better services to guests.
Re-platforming the Airline Business
Author: Nawal K. Taneja
Publisher: Routledge
ISBN: 0429768974
Category : Transportation
Languages : en
Pages : 251
Book Description
Airline business models continue to be shaped by powerful forces relating to customers, complexities and regulators. However, at the same time, there are emerging technologies that can help airlines cater to the needs of their changing customer bases and manage the complexities of the business. In his previous books, Nawal Taneja has deliberated on these forces and how the airline industry is poised for disruptive change that could come from within or outside of the industry. He also discussed the point that the airline planning systems and process in use are neither contemporary nor sufficiently integrated to meet the changing needs of customers who now are looking for outcomes, not products. In Re-platforming the Airline Business: To Meet Travelers' Total Mobility Needs, Taneja not only reiterates the need for transformation of the airline business but provides a map of the transformational process. This book proposes that different sectors of the aviation industry, particularly airlines and airports, should consider using not just a wide array of technologies (Artificial Intelligence, biometrics, blockchain, and the Internet of Things), but also specifically-designed customer-centric platforms to make informed decisions and to develop and implement transformative strategies to meet travelers’ total mobility needs. These technologies and platforms can enable airlines and airports to achieve scale and scope as well as agility and flexibility (through strategic partnerships) to offer intelligently aggregated travel-related services right now. Subsequently, they will enable various members in the travel chain to provide solutions to travelers’ global mobility requirements, effectively and with better experiences.
Publisher: Routledge
ISBN: 0429768974
Category : Transportation
Languages : en
Pages : 251
Book Description
Airline business models continue to be shaped by powerful forces relating to customers, complexities and regulators. However, at the same time, there are emerging technologies that can help airlines cater to the needs of their changing customer bases and manage the complexities of the business. In his previous books, Nawal Taneja has deliberated on these forces and how the airline industry is poised for disruptive change that could come from within or outside of the industry. He also discussed the point that the airline planning systems and process in use are neither contemporary nor sufficiently integrated to meet the changing needs of customers who now are looking for outcomes, not products. In Re-platforming the Airline Business: To Meet Travelers' Total Mobility Needs, Taneja not only reiterates the need for transformation of the airline business but provides a map of the transformational process. This book proposes that different sectors of the aviation industry, particularly airlines and airports, should consider using not just a wide array of technologies (Artificial Intelligence, biometrics, blockchain, and the Internet of Things), but also specifically-designed customer-centric platforms to make informed decisions and to develop and implement transformative strategies to meet travelers’ total mobility needs. These technologies and platforms can enable airlines and airports to achieve scale and scope as well as agility and flexibility (through strategic partnerships) to offer intelligently aggregated travel-related services right now. Subsequently, they will enable various members in the travel chain to provide solutions to travelers’ global mobility requirements, effectively and with better experiences.