Author: Jack J. Phillips
Publisher: John Wiley & Sons
ISBN: 1118899164
Category : Science
Languages : en
Pages : 312
Book Description
Using the most successful evaluation system in the world for measuring impact and ROI—the ROI Methodology—learn how to measure the success of all business programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings Few topics are more important than the health and safety of employees, associates, and citizens. Organizations focus a tremendous amount of money/resources on maintaining a zero-harm approach to its employees, the greater community, and the surrounding environment. At the same time, organizations are implementing many types of wellness and fitness programs ensuring that employees remain healthy, safe, and productive. Measuring ROI in Environment, Health, and Safety shows how to measure the success of all types of programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings. Environmental efforts, or green projects, can represent value for organizations. Eighty percent can deliver a positive ROI, and the other 20 percent are often required by regulation. In either case, it is critical to understand whether or not these projects are working. This new book will show step-by-step how to measure the success of many types of green programs. Within an organization, responsibility for environment, health, and safety is often under the direction of the same executive team. Their concern is always about how well the programs are working and, more importantly, what can be done to ensure that they are more successful. ROI in Environment, Health, and Safety introduces the ROI Methodology, now used by over 4,000 organizations, and the most successful and utilized evaluation system in the world for measuring program impact and ROI. It shows step-by-step how to capture the reaction to the various initiatives and programs a firm may institute, the learning necessary to make them successful, progress in terms of application and implementation, the specific business impact measures driven by these programs, and, finally, the financial ROI. Along the way, data is collected for process improvement to ensure that if certain programs are not working, they can be adjusted for success.
Measuring ROI in Environment, Health, and Safety
Author: Jack J. Phillips
Publisher: John Wiley & Sons
ISBN: 1118899164
Category : Science
Languages : en
Pages : 312
Book Description
Using the most successful evaluation system in the world for measuring impact and ROI—the ROI Methodology—learn how to measure the success of all business programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings Few topics are more important than the health and safety of employees, associates, and citizens. Organizations focus a tremendous amount of money/resources on maintaining a zero-harm approach to its employees, the greater community, and the surrounding environment. At the same time, organizations are implementing many types of wellness and fitness programs ensuring that employees remain healthy, safe, and productive. Measuring ROI in Environment, Health, and Safety shows how to measure the success of all types of programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings. Environmental efforts, or green projects, can represent value for organizations. Eighty percent can deliver a positive ROI, and the other 20 percent are often required by regulation. In either case, it is critical to understand whether or not these projects are working. This new book will show step-by-step how to measure the success of many types of green programs. Within an organization, responsibility for environment, health, and safety is often under the direction of the same executive team. Their concern is always about how well the programs are working and, more importantly, what can be done to ensure that they are more successful. ROI in Environment, Health, and Safety introduces the ROI Methodology, now used by over 4,000 organizations, and the most successful and utilized evaluation system in the world for measuring program impact and ROI. It shows step-by-step how to capture the reaction to the various initiatives and programs a firm may institute, the learning necessary to make them successful, progress in terms of application and implementation, the specific business impact measures driven by these programs, and, finally, the financial ROI. Along the way, data is collected for process improvement to ensure that if certain programs are not working, they can be adjusted for success.
Publisher: John Wiley & Sons
ISBN: 1118899164
Category : Science
Languages : en
Pages : 312
Book Description
Using the most successful evaluation system in the world for measuring impact and ROI—the ROI Methodology—learn how to measure the success of all business programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings Few topics are more important than the health and safety of employees, associates, and citizens. Organizations focus a tremendous amount of money/resources on maintaining a zero-harm approach to its employees, the greater community, and the surrounding environment. At the same time, organizations are implementing many types of wellness and fitness programs ensuring that employees remain healthy, safe, and productive. Measuring ROI in Environment, Health, and Safety shows how to measure the success of all types of programs and projects involving environmental initiatives, health-related programs for employees and citizens, and various safety programs in all types of settings. Environmental efforts, or green projects, can represent value for organizations. Eighty percent can deliver a positive ROI, and the other 20 percent are often required by regulation. In either case, it is critical to understand whether or not these projects are working. This new book will show step-by-step how to measure the success of many types of green programs. Within an organization, responsibility for environment, health, and safety is often under the direction of the same executive team. Their concern is always about how well the programs are working and, more importantly, what can be done to ensure that they are more successful. ROI in Environment, Health, and Safety introduces the ROI Methodology, now used by over 4,000 organizations, and the most successful and utilized evaluation system in the world for measuring program impact and ROI. It shows step-by-step how to capture the reaction to the various initiatives and programs a firm may institute, the learning necessary to make them successful, progress in terms of application and implementation, the specific business impact measures driven by these programs, and, finally, the financial ROI. Along the way, data is collected for process improvement to ensure that if certain programs are not working, they can be adjusted for success.
Measuring the Success of Employee Engagement
Author: Patricia Pulliam Phillips
Publisher: Association for Talent Development
ISBN: 1607280094
Category : Business & Economics
Languages : en
Pages : 258
Book Description
Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind. In Measuring the Success of Employee Engagement, renowned experts Jack Phillips and Patti Phillips and knowledge organization expert Rebecca Ray help you make the business case for an employee engagement initiative. More important, you’ll discover what it takes to build a program with the end in mind. By following real case studies that show the Phillips’s ROI Methodology in action, you’ll learn how to avoid narrowly focusing your efforts on behavioral outcomes alone. Measuring the Success of Employee Engagement is an essential resource for all who support employee engagement efforts, from the chief learning officer to individual members of employee engagement teams. Ensure that your employees drive innovation and increase sales with an engagement program that earns its keep.
Publisher: Association for Talent Development
ISBN: 1607280094
Category : Business & Economics
Languages : en
Pages : 258
Book Description
Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind. In Measuring the Success of Employee Engagement, renowned experts Jack Phillips and Patti Phillips and knowledge organization expert Rebecca Ray help you make the business case for an employee engagement initiative. More important, you’ll discover what it takes to build a program with the end in mind. By following real case studies that show the Phillips’s ROI Methodology in action, you’ll learn how to avoid narrowly focusing your efforts on behavioral outcomes alone. Measuring the Success of Employee Engagement is an essential resource for all who support employee engagement efforts, from the chief learning officer to individual members of employee engagement teams. Ensure that your employees drive innovation and increase sales with an engagement program that earns its keep.
Handbook of Training Evaluation and Measurement Methods
Author: Jack J. Phillips
Publisher: Routledge
ISBN: 1317632567
Category : Business & Economics
Languages : en
Pages : 533
Book Description
Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: Developing a results-based approach to HRD Evaluation design Data collection and measuring success Calculating program costs and ROI Increasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.
Publisher: Routledge
ISBN: 1317632567
Category : Business & Economics
Languages : en
Pages : 533
Book Description
Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: Developing a results-based approach to HRD Evaluation design Data collection and measuring success Calculating program costs and ROI Increasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.
Return on Investment in Training and Performance Improvement Programs
Author: Patricia Pulliam Phillips
Publisher: Taylor & Francis
ISBN: 104002307X
Category : Business & Economics
Languages : en
Pages : 438
Book Description
The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.
Publisher: Taylor & Francis
ISBN: 104002307X
Category : Business & Economics
Languages : en
Pages : 438
Book Description
The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.
ROI Basics, 2nd Edition
Author: Patricia Pulliam Phillips
Publisher: Association for Talent Development
ISBN: 1950496384
Category : Business & Economics
Languages : en
Pages : 254
Book Description
Your essential guide to calculating return on investment. Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability. Its five-level evaluation framework includes: Level 1: Reaction and Planned Action Level 2: Learning Level 3: Application and Implementation Level 4: Impact Level 5: Return on Investment ROI Basics provides a baseline exploration of ROI for the talent development function and the steps to successful evaluation: evaluation planning, data collection, data analysis, and results optimization. In this second edition, experts Patti and Jack Phillips go deeper into aligning programs to the business, detecting payoff needs, and identifying specific business measures that need to improve. They explore how the process applies beyond training to talent development and suggest how new technologies can influence ROI adoption and implementation in your organization. This updated book offers a review of two essential—and often overlooked—steps in the ROI process: isolating program impact and sustaining momentum.
Publisher: Association for Talent Development
ISBN: 1950496384
Category : Business & Economics
Languages : en
Pages : 254
Book Description
Your essential guide to calculating return on investment. Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability. Its five-level evaluation framework includes: Level 1: Reaction and Planned Action Level 2: Learning Level 3: Application and Implementation Level 4: Impact Level 5: Return on Investment ROI Basics provides a baseline exploration of ROI for the talent development function and the steps to successful evaluation: evaluation planning, data collection, data analysis, and results optimization. In this second edition, experts Patti and Jack Phillips go deeper into aligning programs to the business, detecting payoff needs, and identifying specific business measures that need to improve. They explore how the process applies beyond training to talent development and suggest how new technologies can influence ROI adoption and implementation in your organization. This updated book offers a review of two essential—and often overlooked—steps in the ROI process: isolating program impact and sustaining momentum.
Real World Training Evaluation
Author: Patricia Pulliam Phillips
Publisher: Association for Talent Development
ISBN: 1607282186
Category : Business & Economics
Languages : en
Pages : 193
Book Description
Is your program ready for the real world? Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and evaluation journey with a clear destination in mind. In Real World Training Evaluation, Patricia and Jack Phillips hone in on ROI in learning and development and outline a clear pathway to seamless and credible evaluation. Learn to avoid real world barriers that commonly get in the way of talent development initiatives. Earn the respect of senior management by showing bottom-line impact, including the ROI. And start describing program successes in quantitative, qualitative, financial, and non-financial terms to win over crucial stakeholders. By demonstrating program results, you can help your organization link its human capital investment to operational excellence and sustainability. Real World Training Evaluation offers the directions and tools to get you there.
Publisher: Association for Talent Development
ISBN: 1607282186
Category : Business & Economics
Languages : en
Pages : 193
Book Description
Is your program ready for the real world? Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and evaluation journey with a clear destination in mind. In Real World Training Evaluation, Patricia and Jack Phillips hone in on ROI in learning and development and outline a clear pathway to seamless and credible evaluation. Learn to avoid real world barriers that commonly get in the way of talent development initiatives. Earn the respect of senior management by showing bottom-line impact, including the ROI. And start describing program successes in quantitative, qualitative, financial, and non-financial terms to win over crucial stakeholders. By demonstrating program results, you can help your organization link its human capital investment to operational excellence and sustainability. Real World Training Evaluation offers the directions and tools to get you there.
Risk-Reduction Methods for Occupational Safety and Health
Author: Roger C. Jensen
Publisher: John Wiley & Sons
ISBN: 1119493978
Category : Technology & Engineering
Languages : en
Pages : 577
Book Description
Provides a thorough overview of systematic methods for reducing risks encountered in diverse work places Filled with more theory, numerous case examples, and references to new material than the original text, this latest edition of a highly acclaimed book on occupational safety and health includes substantial updates and expanded material on management systems, risk assessment methods, and OSH-relevant concepts, principles, and models. Risk-Reduction Methods for Occupational Safety and Health is organized into five parts: background; analysis methods; programmatic methods for managing risk; risk reduction for energy sources; and risk reduction for other than energy sources. It comprehensively covers both system safety methods and OSH management methods applicable to occupational health and safety. Suitable for worldwide applications, the author’s approach avoids reliance on the thousands of rules, codes, and standards by focusing on understanding hazards and reducing risks using strategies and tactics. Includes more content on methods for reducing risks, citations of recent research, and deeper coverage of OSH-relevant concepts, theories, and models Merges methods and principles traditionally associated with occupational hygiene, ergonomics, and safety Provides substantial updates on management systems and theories of occupational incidents, and includes new case studies in many chapters to help demonstrate the "real world" need for identifying and implementing risk-reduction strategies Addresses occupational risks that go beyond current regulations and standards, taking an international approach by stressing risk-reduction strategies Supports adoption of the book for university courses by providing chapter-specific learning exercises and support materials for professors Risk-Reduction Methods for Occupational Safety and Health is ideal for safety professionals, system safety engineers, safety engineers, industrial hygienists, ergonomists, and anyone with OSH responsibilities. It is also an excellent resource for students preparing for a career in OSH.
Publisher: John Wiley & Sons
ISBN: 1119493978
Category : Technology & Engineering
Languages : en
Pages : 577
Book Description
Provides a thorough overview of systematic methods for reducing risks encountered in diverse work places Filled with more theory, numerous case examples, and references to new material than the original text, this latest edition of a highly acclaimed book on occupational safety and health includes substantial updates and expanded material on management systems, risk assessment methods, and OSH-relevant concepts, principles, and models. Risk-Reduction Methods for Occupational Safety and Health is organized into five parts: background; analysis methods; programmatic methods for managing risk; risk reduction for energy sources; and risk reduction for other than energy sources. It comprehensively covers both system safety methods and OSH management methods applicable to occupational health and safety. Suitable for worldwide applications, the author’s approach avoids reliance on the thousands of rules, codes, and standards by focusing on understanding hazards and reducing risks using strategies and tactics. Includes more content on methods for reducing risks, citations of recent research, and deeper coverage of OSH-relevant concepts, theories, and models Merges methods and principles traditionally associated with occupational hygiene, ergonomics, and safety Provides substantial updates on management systems and theories of occupational incidents, and includes new case studies in many chapters to help demonstrate the "real world" need for identifying and implementing risk-reduction strategies Addresses occupational risks that go beyond current regulations and standards, taking an international approach by stressing risk-reduction strategies Supports adoption of the book for university courses by providing chapter-specific learning exercises and support materials for professors Risk-Reduction Methods for Occupational Safety and Health is ideal for safety professionals, system safety engineers, safety engineers, industrial hygienists, ergonomists, and anyone with OSH responsibilities. It is also an excellent resource for students preparing for a career in OSH.
Measuring the Impact of the Built Environment on Health, Wellbeing, and Performance
Author: Altaf Engineer
Publisher: Taylor & Francis
ISBN: 104001500X
Category : Architecture
Languages : en
Pages : 132
Book Description
This book reveals how subjective and objective data gathered by innovative methods of measurement give us the ability to quantify stress, health, performance, and wellbeing outcomes in different built environments. Design interventions informed by these measures, along with innovative integrated building materials, can shape the character of built environments for better health, productivity, and performance. These measures can help employers and managers calculate the return on investment (ROI) of various design interventions. Areas of inquiry in health and the built environment are discussed in three parts: Part 1 – Fundamentals: Human, Environment, and Material Measures for Health and Wellbeing; Part 2 – Methods: Measurement Techniques, Tools, and Methods for Health and Wellbeing; and Part 3 – Applications: Case Studies and Future Directions. The rapid pace of technical innovation and entrepreneurship by interdisciplinary research teams in health and the built environment has created a need for more publications such as this book, which discuss latest tools and methods of measuring the effects of the built environment on human physiology and psychology. Emerging tools and techniques are introduced for this field of built environment design, including virtual reality immersive environments and fisheye lens photograph simulations for human wellbeing impact measures integral to the design process. The potentials and limitations of bio‐responsive material systems and integrated sensing devices with wearable technologies linked to the Internet of Things are discussed in relation to human wellbeing performance improvements. The book provides both the foundational knowledge and fundamentals for characterizing human health and wellbeing in the built environment as well as emerging trends and design research methods for innovations in this field. It will be of interest to researchers, educators, and students of architecture, interior design, and integrative medicine, as well as professionals working in health and the built environment.
Publisher: Taylor & Francis
ISBN: 104001500X
Category : Architecture
Languages : en
Pages : 132
Book Description
This book reveals how subjective and objective data gathered by innovative methods of measurement give us the ability to quantify stress, health, performance, and wellbeing outcomes in different built environments. Design interventions informed by these measures, along with innovative integrated building materials, can shape the character of built environments for better health, productivity, and performance. These measures can help employers and managers calculate the return on investment (ROI) of various design interventions. Areas of inquiry in health and the built environment are discussed in three parts: Part 1 – Fundamentals: Human, Environment, and Material Measures for Health and Wellbeing; Part 2 – Methods: Measurement Techniques, Tools, and Methods for Health and Wellbeing; and Part 3 – Applications: Case Studies and Future Directions. The rapid pace of technical innovation and entrepreneurship by interdisciplinary research teams in health and the built environment has created a need for more publications such as this book, which discuss latest tools and methods of measuring the effects of the built environment on human physiology and psychology. Emerging tools and techniques are introduced for this field of built environment design, including virtual reality immersive environments and fisheye lens photograph simulations for human wellbeing impact measures integral to the design process. The potentials and limitations of bio‐responsive material systems and integrated sensing devices with wearable technologies linked to the Internet of Things are discussed in relation to human wellbeing performance improvements. The book provides both the foundational knowledge and fundamentals for characterizing human health and wellbeing in the built environment as well as emerging trends and design research methods for innovations in this field. It will be of interest to researchers, educators, and students of architecture, interior design, and integrative medicine, as well as professionals working in health and the built environment.
HR Analytics
Author: Manish Soni
Publisher:
ISBN:
Category : Study Aids
Languages : en
Pages : 169
Book Description
The book then guides you through various analytical techniques, starting with "Descriptive Analytics in HR", where you learn to perform basic statistical analysis and data interpretation. "Performance Metrics" provides insights into structuring and applying performance metrics effectively, while "Compensation and HR Analytics" delves into creating comprehensive compensation frameworks and policies. For those interested in more advanced topics, chapters like "Diagnostic Analytics in HR", "Predictive Analytics in HR", and "Prescriptive Analytics in HR" cover everything from regression analysis to predictive modelling and strategic planning using Excel. We also explore "Advanced Excel Functions for HR Analytics" for more seasoned Excel users, aiming to automate and enhance their data analysis. The book does not stop at analytics within Excel; "Integrating Excel with Other HR Systems" provides valuable insights into how Excel can interact with various HRIS and other tools, emphasizing the importance of integration in modern HR practices.
Publisher:
ISBN:
Category : Study Aids
Languages : en
Pages : 169
Book Description
The book then guides you through various analytical techniques, starting with "Descriptive Analytics in HR", where you learn to perform basic statistical analysis and data interpretation. "Performance Metrics" provides insights into structuring and applying performance metrics effectively, while "Compensation and HR Analytics" delves into creating comprehensive compensation frameworks and policies. For those interested in more advanced topics, chapters like "Diagnostic Analytics in HR", "Predictive Analytics in HR", and "Prescriptive Analytics in HR" cover everything from regression analysis to predictive modelling and strategic planning using Excel. We also explore "Advanced Excel Functions for HR Analytics" for more seasoned Excel users, aiming to automate and enhance their data analysis. The book does not stop at analytics within Excel; "Integrating Excel with Other HR Systems" provides valuable insights into how Excel can interact with various HRIS and other tools, emphasizing the importance of integration in modern HR practices.
Proving the Value of Soft Skills
Author: Patricia Pulliam Phillips
Publisher: Association for Talent Development
ISBN: 1950496643
Category : Business & Economics
Languages : en
Pages : 328
Book Description
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
Publisher: Association for Talent Development
ISBN: 1950496643
Category : Business & Economics
Languages : en
Pages : 328
Book Description
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.