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Author: Williams, Mark Publisher: Policy Press ISBN: 1529216095 Category : Business & Economics Languages : en Pages : 162
Book Description
Available Open Access under CC-BY-NC-ND licence In this enlightening study of modern working lives in Britain, leading experts on the sociology of work draw on detailed statistical analyses to assess job quality and job satisfaction. Drawing on decades of research data on hundreds of occupational groups, the authors challenge conventional notions of ‘good work’ and consider them afresh through the lens of workers themselves. With examples from many professions, the book examines why some occupations feel more rewarding than others, regardless of factors like pay and security. Exploring fresh policies to promote the agenda for fulfilling employment, it builds an important case for genuine and sustained satisfaction in working lives.
Author: Williams, Mark Publisher: Policy Press ISBN: 1529216095 Category : Business & Economics Languages : en Pages : 162
Book Description
Available Open Access under CC-BY-NC-ND licence In this enlightening study of modern working lives in Britain, leading experts on the sociology of work draw on detailed statistical analyses to assess job quality and job satisfaction. Drawing on decades of research data on hundreds of occupational groups, the authors challenge conventional notions of ‘good work’ and consider them afresh through the lens of workers themselves. With examples from many professions, the book examines why some occupations feel more rewarding than others, regardless of factors like pay and security. Exploring fresh policies to promote the agenda for fulfilling employment, it builds an important case for genuine and sustained satisfaction in working lives.
Author: James Kalbach Publisher: O'Reilly Media ISBN: 1492076600 Category : Computers Languages : en Pages : 438
Book Description
Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions. Designers, product and brand managers, marketing specialists, and business owners will discover how experience diagramming helps you determine where business goals and customer perspectives intersect. Armed with this insight, you can provide the people you serve with real value. Mapping experiences isn't just about product and service design; it's about understanding the human condition. Emphasize recent changes in business using the latest mapping techniques Create diagrams that account for multichannel experiences as well as ecosystem design Understand how facilitation is increasingly becoming part of mapping efforts, shifting the focus from a deliverable to actionability Explore ways to apply mapping of all kinds to noncommercial settings, such as helping victims of domestic violence
Author: Ginny Clarke Publisher: Morgan James Publishing ISBN: 1600379915 Category : Business & Economics Languages : en Pages : 186
Book Description
Plot out your path to a rewarding work life. The world of work is changing with head-spinning speed. Now more than ever, you need to find your footing—and design your personalized road map to job satisfaction and career success. Career Mapping offers a template for figuring out who you are and what you can offer to the work world. Inspired by the author’s own experiences as a college recruiter and executive recruiter, as well as a woman who broke through to the executive ranks in two male-dominated industries, it addresses an array of situations, from just starting out to navigating the corporate maze to launching a new business or anticipating retirement. It offers case studies of people at different stages of their careers, and provides a step-by-step process for customizing your own job hunting and career management strategies. With thought-provoking questions; candid revelations from her own inspiring journey; and vital advice from Ginny Clarke’s experiences interviewing, recruiting, and coaching thousands of professionals and executives, Career Mapping explains the oft-misunderstood executive search process, demystifies how you can make yourself a more desirable job candidate, and reveals how to avoid the devastating pitfalls that have derailed careers.
Author: Erin Meyer Publisher: PublicAffairs ISBN: 1610392590 Category : Business & Economics Languages : en Pages : 289
Book Description
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
Author: Anthony W. Ulwick Publisher: ISBN: 9780990576747 Category : Languages : en Pages :
Book Description
Why do some innovation projects succeed where others fail? The book reveals the business implications of Jobs Theory and explains how to put Jobs Theory into practice using Outcome-Driven Innovation.
Author: Dianne Galloway Publisher: ASQ Quality Press ISBN: 9780873892667 Category : Business & Economics Languages : en Pages : 102
Book Description
OVER 40,000 COPIES IN PRINT! This best-seller shows how to create flowcharts, which are proven to help improve any work process. Detailed exercises teach anyone how to chart and document processes, understand them, and make improvements from them. This hands-on, step-by-step workbook includes instructions on how to document work processes-a requirement for ISO 9000 registration.
Author: Jeff Patton Publisher: "O'Reilly Media, Inc." ISBN: 1491904887 Category : Business & Economics Languages : en Pages : 324
Book Description
User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software
Author: J. Mike Jacka Publisher: John Wiley & Sons ISBN: 0470444584 Category : Business & Economics Languages : en Pages : 340
Book Description
Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION "A must-read for anyone performing business process mapping! This treasure shares step-by-step approaches and critical success factors, based on years of practical, customer-focused experience. A real winner!" Timothy R. Holmes, CPA, former General Auditor, American Red Cross "Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic of business process mapping. From the outset, this book will engage you and draw you into the world of business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, the authors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter." Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy, W. P. Carey School of Business, Arizona State University "Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach that enables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide you with a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and business process engineers." Dean Bahrman, VP and Internal Audit Director (Retired), Global Financial Services Companies "Mike Jacka and Paulette Keller show their expertise with the application of business process mapping in increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of both authors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done!" Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist, JPA International, Inc., Beverly Hills, California
Author: Julie Dillemuth Publisher: American Psychological Association ISBN: 1433835525 Category : Juvenile Nonfiction Languages : en Pages : 22
Book Description
Follow Flora and her zany family as she takes us through her day with a series of vibrant and interactive maps. In our current GPS-ruled world, map-reading is something of a dying art. But learning to read, understand, and draw maps is a fun and active way for children to develop spatial thinking skills— how we think about and understand the world around us and use concepts of space for problem solving. Early exposure to maps concepts can help foster this type of cognitive development in children and boost their math and science learning as they progress through school. Each hand-drawn, kid-friendly map highlights key map concepts in the context of a story or puzzle. Figure out which route to school is the fastest, how to find Flora’s buried treasure, and even how to complete a dog agility course! Includes a Note to Parents, Caregivers, and Professionals with more information about maps and spatial concepts, as well as questions, games, and activities designed to encourage children to map their own days!
Author: Williams, Mark
Author: Williams, Mark
Author: James Kalbach
Author: Ginny Clarke
Author: Erin Meyer
Author: Anthony W. Ulwick
Author: Dianne Galloway
Author: Jeff Patton
Author: Anne West
Author: J. Mike Jacka
Author: Julie Dillemuth