Author:
Publisher:
ISBN:
Category : Freight and freightage
Languages : en
Pages : 864
Book Description
Canadian Transportation & Distribution Management
Author:
Publisher:
ISBN:
Category : Freight and freightage
Languages : en
Pages : 864
Book Description
Publisher:
ISBN:
Category : Freight and freightage
Languages : en
Pages : 864
Book Description
Thomson Derivatives and Risk Management Directory
Author: International Thomson Publishing
Publisher: International Thomson Business Press
ISBN: 9781861523907
Category : Business & Economics
Languages : en
Pages : 656
Book Description
This volume provides details of over 4000 offices worldwide and 10,000 individual contacts in the derivatives and risk management industry. Each entry contains postal, fax and telephone details with email and web addresses where available.
Publisher: International Thomson Business Press
ISBN: 9781861523907
Category : Business & Economics
Languages : en
Pages : 656
Book Description
This volume provides details of over 4000 offices worldwide and 10,000 individual contacts in the derivatives and risk management industry. Each entry contains postal, fax and telephone details with email and web addresses where available.
Handbook on Innovation and Project Management
Author: Andrew Davies
Publisher: Edward Elgar Publishing
ISBN: 1789901804
Category : Business & Economics
Languages : en
Pages : 463
Book Description
Identifying the origins and evolution of innovation and project management, this unique Handbook explains why and how the two fields have grown and developed as separate disciplines, highlighting how and why they are now converging. It explores the theoretical and practical connections between the management of innovations and projects, examining the close relationship between the disciplines.
Publisher: Edward Elgar Publishing
ISBN: 1789901804
Category : Business & Economics
Languages : en
Pages : 463
Book Description
Identifying the origins and evolution of innovation and project management, this unique Handbook explains why and how the two fields have grown and developed as separate disciplines, highlighting how and why they are now converging. It explores the theoretical and practical connections between the management of innovations and projects, examining the close relationship between the disciplines.
Telephone Directory
Author: United States. Department of Defense
Publisher:
ISBN:
Category :
Languages : en
Pages : 326
Book Description
Each issue includes a classified section on the organization of the Dept.
Publisher:
ISBN:
Category :
Languages : en
Pages : 326
Book Description
Each issue includes a classified section on the organization of the Dept.
The Merrill Lynch Euromoney Directory
Author:
Publisher:
ISBN:
Category : Banks and banking, International
Languages : en
Pages : 1454
Book Description
Publisher:
ISBN:
Category : Banks and banking, International
Languages : en
Pages : 1454
Book Description
Artificial Intelligence for Customer Relationship Management
Author: Boris Galitsky
Publisher: Springer Nature
ISBN: 303061641X
Category : Computers
Languages : en
Pages : 474
Book Description
The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.
Publisher: Springer Nature
ISBN: 303061641X
Category : Computers
Languages : en
Pages : 474
Book Description
The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.
Journal of Management in Engineering
Author:
Publisher:
ISBN:
Category : Engineering
Languages : en
Pages : 1054
Book Description
Covers current practices of management in the engineering marketplace. Provides a comprehensive review on topics ranging from project management to budgeting and strategic planning.
Publisher:
ISBN:
Category : Engineering
Languages : en
Pages : 1054
Book Description
Covers current practices of management in the engineering marketplace. Provides a comprehensive review on topics ranging from project management to budgeting and strategic planning.
The Register
Author: United States. Selective Service System
Publisher:
ISBN:
Category : Draft
Languages : en
Pages : 296
Book Description
Publisher:
ISBN:
Category : Draft
Languages : en
Pages : 296
Book Description
Directory of Food Service Distributors
Author:
Publisher:
ISBN:
Category : Food industry and trade
Languages : en
Pages : 1964
Book Description
Publisher:
ISBN:
Category : Food industry and trade
Languages : en
Pages : 1964
Book Description