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Managing Risk and Complexity through Open Communication and Teamwork

Managing Risk and Complexity through Open Communication and Teamwork PDF Author: Phillip K. Tompkins
Publisher: Purdue University Press
ISBN: 161249384X
Category : Business & Economics
Languages : en
Pages : 290

Book Description
Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. The book initially focuses on NASA, an organization that experiences and engages with high complexity and risk daily. As a participant-observer in the Apollo program, the author witnessed pioneering communication practices that, for example, empowered engineers with "automatic responsibility" for any technical problem they perceived. It was partly the failure to follow such protocols that resulted in the catastrophes experienced in the Challenger and Columbia tragedies, as the author shows. Using the lessons learned from the space program, the book then explores complexity and risk in medicine, aviation, the fighting of forest fires, and homelessness, again consistently finding communication practices that worked and did not work. Based on detailed research conducted over several decades, the book presents a unified theory linked to generally applicable communication practices. Case studies include the results of an international experiment of surgery conducted in ten countries that produced a highly significant reduction of deaths and infections in Africa, India, and other parts of the world, to the creation of innovative communication practices that significantly reduced risks in the US aviation industry.

Managing Risk and Complexity through Open Communication and Teamwork

Managing Risk and Complexity through Open Communication and Teamwork PDF Author: Phillip K. Tompkins
Publisher: Purdue University Press
ISBN: 161249384X
Category : Business & Economics
Languages : en
Pages : 290

Book Description
Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. The book initially focuses on NASA, an organization that experiences and engages with high complexity and risk daily. As a participant-observer in the Apollo program, the author witnessed pioneering communication practices that, for example, empowered engineers with "automatic responsibility" for any technical problem they perceived. It was partly the failure to follow such protocols that resulted in the catastrophes experienced in the Challenger and Columbia tragedies, as the author shows. Using the lessons learned from the space program, the book then explores complexity and risk in medicine, aviation, the fighting of forest fires, and homelessness, again consistently finding communication practices that worked and did not work. Based on detailed research conducted over several decades, the book presents a unified theory linked to generally applicable communication practices. Case studies include the results of an international experiment of surgery conducted in ten countries that produced a highly significant reduction of deaths and infections in Africa, India, and other parts of the world, to the creation of innovative communication practices that significantly reduced risks in the US aviation industry.

Fundamental Theories of Business Communication

Fundamental Theories of Business Communication PDF Author: Milton Mayfield
Publisher: Springer Nature
ISBN: 3030577414
Category : Business & Economics
Languages : en
Pages : 271

Book Description
This book examines the major business communication theories, delving into their relationships and practical applications. Many business communication studies lack a strong theoretical grounding—a deficit that creates difficulties for researching business communication phenomena and building upon previous studies. The book addresses this issue by cataloging and briefly describing the major business communication theories, as well as giving a typology of these theories to better integrate them. This book provides value to business communication researchers (who can use it to build upon and develop their work), experts in practice (who can apply it to improve business communications), and academics (who can use it to enhance their instructional designs). It also offers insights into new developments on the business communication theory horizon.

Stretching Boundaries: Cases in Organizational and Managerial Communication

Stretching Boundaries: Cases in Organizational and Managerial Communication PDF Author: Jeremy Fyke
Publisher: Routledge
ISBN: 1135038503
Category : Language Arts & Disciplines
Languages : en
Pages : 332

Book Description
Stretching Boundaries: Cases in Organizational and Managerial Communication focuses on non-traditional organizations in a variety of contexts. Because cases range from small family-owned entrepreneurships and cybervetting to provincial egovernment democratic movements in China, this supplemental text enables a reexamination of the boundaries of traditional organizational contexts. Cases delve into organizing structures, relationships, and visions for global not-for-profits, hybrid, creative industry, and entrepreneurial organizations. This book stands to benefit instructors and students in at least four ways. First, it provides instructors with an application-based teaching tool to help spark discussion. Second, students will find the case studies interesting and applicable to their future work lives, especially undergraduates who will soon be in the work force. Additionally, cases help students grasp course materials that may be otherwise challenging. Finally, for graduate students, the book encourages reflection on important topics for future research.

The International Encyclopedia of Organizational Communication, 4 Volume Set

The International Encyclopedia of Organizational Communication, 4 Volume Set PDF Author: Craig Scott
Publisher: John Wiley & Sons
ISBN: 1118955609
Category : Social Science
Languages : en
Pages : 2714

Book Description
The International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin, evolution, and current state of knowledge of all facets of contemporary organizational communication. Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization Offers an unprecedented level of authority and diverse perspectives, with contributions from leading international experts in their associated fields Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association. Online version available at Wiley Online Library Awarded 2017 Best Edited Book award by the Organizational Communication Division, National Communication Association

Managing Project Risks for Competitive Advantage in Changing Business Environments

Managing Project Risks for Competitive Advantage in Changing Business Environments PDF Author: Bodea, Constanta-Nicoleta
Publisher: IGI Global
ISBN: 1522503366
Category : Business & Economics
Languages : en
Pages : 373

Book Description
Risk management is a vital concern in any organization. In order to succeed in the competitive modern business environment, the decision-making process must be effectively governed and managed. Managing Project Risks for Competitive Advantage in Changing Business Environments presents critical discussions on effective risk management in projects and methods to ensure overall success in project outcomes. Highlighting theoretical foundations, innovative practices, and real-world applications, this book is a pivotal reference source for managers, practitioners, upper-level students, and other professionals interested in how to properly adopt project risk management systems and tools.

Identifying Software Project Risks in the Canadian Financial Services Sector

Identifying Software Project Risks in the Canadian Financial Services Sector PDF Author: John A. Estrella
Publisher: Agilitek Corporation
ISBN: 0978243501
Category : Business
Languages : en
Pages : 223

Book Description
Abstract (Summary) Frequent occurrence of software project failures has created two general streams of research. One theme analyzed the common causes of cost overruns, late schedules, and unmet scope. With the belief that project failures are avoidable through proactive means, another group of researchers investigated software project risks. With such intent, comparative studies were conducted in Finland, Hong Kong, and the United States. Subsequent research in Nigeria determined the impact of the socioeconomic context. To further extend the coverage of prior studies, the research in the current study focused specifically on the Canadian financial services sector. Project managers were solicited for input to discover, determine, and rank risk factors in software projects using the same research design that was used in previous comparative research studies--a three-phase Delphi survey that uses nonparametric statistical techniques. In sharp contrast to prior studies, however, this research aimed not for general applications of the results at the country level but for specific collective relevance to software projects in banks, trust companies, insurance companies, mutual fund companies, and similar organizations. The composite rankings of the studies in Hong Kong, Finland, and the United States listed lack of management commitment, inability to get user commitment, and misunderstanding of the requirements as the top three risk items in software projects. Given that only the misunderstanding of requirements made it into the top three risk items in Nigeria, it would be of value to scholars and practitioners to determine how the results would differ if the study was conducted in a specific sector in the industry. Except for one risk factor (lack of dedicated, full-time project resources), this study confirmed that the previous list of risk factors captured the top risk factors in the Canadian financial services sector.

Big Teams

Big Teams PDF Author: Tony Llewellyn
Publisher: Practical Inspiration Publishing
ISBN: 1788601270
Category : Business & Economics
Languages : en
Pages : 195

Book Description
This is a book about working with large teams of people. Whether your team involves 30 people or 3,000, the organizational dynamics are significantly different for a project manager used to dealing with smaller teams. As the project scales up in size and complexity, the processes and skills required change. As project leader, your focus moves from the technical aspects of project delivery to enabling, facilitating and integrating the different sub teams into a cohesive whole. Big Teams examines the research on team dynamics and the latest thinking on leadership in a project or program environment. It features stories and case studies based on interviews with project leaders from a range of major projects and programs. Structured around three core themes - Alignment, Engagement, and Resilience - it gives you invaluable, practical guidance on setting up and running an effective team of teams. As with all Tony Llewellyn's books, Big Teams is written in an accessible style with the focus on real-world application, but the academic underpinning is rigorous and will be a useful reference for any student studying project leadership.

Managing Stakeholder Expectations for Project Success

Managing Stakeholder Expectations for Project Success PDF Author: Ori Schibi
Publisher: J. Ross Publishing
ISBN: 1604270861
Category : Business & Economics
Languages : en
Pages : 361

Book Description
Managing Stakeholder Expectations for Project Success provides a practical approach to managing those things that matter most for project success—stakeholder expectations, communication, risk, change, and quality—so that scope, schedule, and cost end up on target and the project’s intended benefits for the organization are realized. This unique desk reference shows how to utilize the best practices, concepts, and methodologies found in PMI’s PMBOK® Guide, along with a few concepts from APMG’s PRINCE2, and leverage them in the context of organizational challenges and project realities. It features new methods for successful project management that focus on understanding and managing stakeholders’ needs and expectations, communication, time management, and organizational politics and culture. The book’s content and design also make it a valuable resource for PMP® certification. J. Ross Publishing offers an add-on at a nominal cost — Downloadable, customizable tools, presentations and templates ready for immediate implementation.

Risk Management Handbook for Health Care Organizations, 3 Volume Set

Risk Management Handbook for Health Care Organizations, 3 Volume Set PDF Author:
Publisher: John Wiley & Sons
ISBN: 0470649194
Category : Medical
Languages : en
Pages : 2125

Book Description
Continuing its superiority in the health care risk management field, this sixth edition of The Risk Management Handbook for Health Care Organizations is written by the key practitioners and consultant in the field. It contains more practical chapters and health care examples and additional material on methods and techniques of risk reduction and management. It also revises the structure of the previous edition, and focuses on operational and organizational structure rather than risk areas and functions. The three volumes are written using a practical and user-friendly approach.

Google Project Management Professional Certificate

Google Project Management Professional Certificate PDF Author:
Publisher: YouGuide Ltd
ISBN: 1836797990
Category :
Languages : en
Pages : 230

Book Description
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