Managing Conflict in a Negotiated World PDF Download

Author: Peter M. Kellett
Publisher: SAGE
ISBN: 9780761918899
Category : Business & Economics
Languages : en
Pages : 220

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Book Description
With applications ranging from conflict in one's own community to global conflict, Kellett and Dalton's textbook addresses the difficulties of managing conflict. The ideas in the book are based upon the authors' own tested methods and techniques.

Author: Peter M. Kellett
Publisher: SAGE Publications
ISBN: 1452264406
Category : Language Arts & Disciplines
Languages : en
Pages : 216

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Book Description
Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.

Author: Deborah Kolb
Publisher: SAGE
ISBN: 9780803941618
Category : Business & Economics
Languages : en
Pages : 256

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Book Description
Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness.

Author: Peter M. Kellett
Publisher: SAGE
ISBN: 1452236208
Category : Language Arts & Disciplines
Languages : en
Pages : 305

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Book Description
"Professor Kellett′s text is unique among undergraduate texts in its use of narrative theory to understand conflicts and to develop more effective strategies in family and relational conflicts. The most impressive aspect of the text is the rich and compelling stories. Students and practitioners will be able to relate to the stories and learn important conflict analysis techniques and communication skills through them." —Angela Laird Brenton, University of Arkansas at Little Rock "The text is a wonderful study of the role of archetype in a conflict and the use of narrative. I am impressed with the notion of projection. In a self-focused society we don′t often think that the problem may lie within ourselves. The book teaches the skill of self-reflection and helps readers to become more other-centered. I am pleased to read the case studies as they provide fine classroom tools; they are engaging and diverse. Kellett has done much to incorporate narrative into the study of conflict and communication. Conflict Dialogue is a welcome addition to the body of conflict literature and centers communication within that body of literature." —Christopher Lynch, Kean University Conflicts are more effectively managed if people understand the layers meaning in their conflicts and collaborate based on those meanings. In this book, author Peter M. Kellett analyzes and interprets real-life conflict stories as a way to create opportunities for more productive ways to navigate and resolve conflict. Key Features: Examines real, lived experiences of conflict: Real-life conflict stories, from students themselves, illustrate how people actually manage conflict and allow readers to identify with experiences from their own lives. These stories represent the different participants in the conflict allowing readers to compare and contrast the meaning of the conflict from varied perspectives. Addresses diversity in conflicts: Because conflicts are mediated by both personal and cultural issues of identity, case study narratives of diverse cultural relationships and conflicts are included throughout. Blends theoretical depth with practical technique: This book uses an additive approach that builds theoretically grounded technique through four sections. Throughout each chapter, readers get both a sense of the depth and complexity of conflicts and an understanding how dialogic negotiation can be used to create more productive relationships. Intended Audience: This is an ideal textbook for advanced undergraduate and graduate courses such as Interpersonal Conflict, Conflict Analysis/Management, Dispute Resolution, and Negotiation in the fields of Communication, Sociology, Psychology, Human Resources, and Business & Management. It is also an excellent resource for scholars, researchers, and practitioners in the areas of conflict and dispute resolution.

Author: John G. Oetzel
Publisher: SAGE Publications
ISBN: 1483315428
Category : Language Arts & Disciplines
Languages : en
Pages : 1257

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Book Description
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.

Author: Stella Ting-Toomey
Publisher: SAGE Publications
ISBN: 1506320260
Category : Language Arts & Disciplines
Languages : en
Pages : 249

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Book Description
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Author: Myra Warren Isenhart
Publisher: SAGE
ISBN: 9780761919308
Category : Business & Economics
Languages : en
Pages : 266

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Book Description
If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.

Author: Ho-Won Jeong
Publisher: SAGE
ISBN: 1849206406
Category : Political Science
Languages : en
Pages : 282

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Book Description
′...effectively fills a long-standing void and will no doubt be hailed as a much-needed new addition to the literature... This text very much exemplifies the strength of Ho-Won Jeong as a theorist and one of the more prolific writers in the larger peace and conflict studies field... the final three chapters on ′De-escalation Dynamics′ (which includes a brief section on third party intervention), on ′Conciliation Strategies,′ and especially the one on ′Ending Conflict,′ which provides a range of outcomes beyond the usual focus on third party intervention (read mediation) epitomizes the value of this new text′ - Journal of Peace Research ′...an awesome tour d′horizon of modern war, violence, and confrontation within and between nations. Illustrating via just about every conflict in every corner of the world, the author invokes an endless array of insights and interpretations, ranging from the micro to the macro, beautifully written in a seamless sequence of closely linked and discursive essays.′ - Professor J. David Singer, University of Michigan ′Ho-Won Jeong has written an illuminatinbg analysis of the dynamics of conflict. He lays out the tools we have to analyze conflict in a literate and comprehensive way. A valuable book for anyone interested in a more comprehensive understanding of conflict, its sources, and its deescalation and termination′ - Janice Gross Stein, Belzberg Professor of Conflict Management, Director, Munk Centre for International Studies, University of Toronto ′Jeong has successfully combined behavioral and structural analysis of the dynamics of social conflict. This volume covers the multiple dimensions - escalation, entrapment, de-escalation, termination, and resolution - both of violent and non-violent confrontation between adversaries, as well as the utility and limitations of external intervention. For students of the social sciences, it should serve as an excellent introduction to the complex realities of social conflict.′ - Milton Esman, John S. Knight Professor of International Studies, Emeritus, Cornell University By examining the dynamic forces which shape and re-shape major conflicts, this timely book provides students with the knowledge base needed to successfully study conflict sources, processes and transformations. Broad in focus, it addresses the multiple social, political and psychological features central to understanding conflict situations and behaviour. A range of both recent and historical examples (including the Arab-Israeli conflict, the ′War on Terrorism′, the Cold War, and the civil wars in Sudan, former Yugoslavia and Sri Lanka) are discussed, illustrating the application of concepts and theories essential to the analysis of inter-group, inter-state and intra-state conflict and conflict resolution in a wider context. Understanding Conflict and Conflict Analysis is key reading for students of international relations, peace and conflict studies, conflict resolution, international security and international law.

Author: Roger Fisher
Publisher: Houghton Mifflin Harcourt
ISBN: 9780395631249
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

Author: Kenneth Joseph Arrow
Publisher: W. W. Norton & Company
ISBN: 9780393037371
Category : Business & Economics
Languages : en
Pages : 376

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Book Description
Why can't we all just get along? In family life, schools, law, the business world, and domestic and international affairs, it is all too common for disputes to fester unresolved even when the parties are committed to a negotiated settlement. In this book members and associates of the Stanford Center on Conflict and Negotiation address the complex issues that protract disputes and turn potential win-win negotiations into conflicts that leave everyone worse off. Drawing on such diverse but related disciplines as economics, cognitive psychology, statistics, and game and decision-making theory, the book considers the barriers to successful negotiation in such areas as civil litigation, family law, arms control, labor-management disputes, environmental treaty making, and politics. When does it pay for parties to a dispute to cooperate, and when to compete? How can third-party negotiators further resolutions and avoid the pitfalls that deepen the divisions between antagonists? Offering answers to these and related questions, this book is a comprehensive guide to the latest understanding of ways to resolve human conflict.