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Author: R.M. McNealy Publisher: Springer Science & Business Media ISBN: 1461304458 Category : Business & Economics Languages : en Pages : 199
Book Description
Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.
Author: R.M. McNealy Publisher: Springer Science & Business Media ISBN: 1461304458 Category : Business & Economics Languages : en Pages : 199
Book Description
Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.
Author: R.M. McNealy Publisher: Springer Science & Business Media ISBN: 9780412553103 Category : Business & Economics Languages : en Pages : 218
Book Description
Quality is the major topic in international industry today, and its importance will increase in the 1990s. Making Quality Happen presents a common sense, step-by-step approach for implementing a Quality Improvement Process in any type of organization. The book utilizes 'Quality' as the strategic weapon that will help an organization achieve its overall objective by improving the organization's customer impact, reducing its cost structure, increasing its competitive market share, and maximizing its employee productivity. Importantly, the Quality Improvement Process detailed by McNealy makes Quality an integral part of any organization, and not an added or extraneous feature. Making Quality Happen is targeted at a broad audience of managers in all types of organizations around the world. The concepts and recommended actions expounded are directly applicable to, and have been implemented successfully in, large and small organizations in the public, private and non-profit sectors. This is a 'hands-on', action-oriented, instructive guide to implementing a Quality Improvement Effort. It is not a theoretical, overly technical, or academic treatise. Rather, it is a proven recipe for winning the Quality revolution.
Author: R M McNealy Publisher: ISBN: 9781461304463 Category : Languages : en Pages : 216
Book Description
Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.
Author: Ted Cocheu Publisher: ISBN: Category : Business & Economics Languages : en Pages : 238
Book Description
This new book outlines a proven quality strategy that can be integrated into the fabric of any organization. It details a six-phase training curriculum that helps ensure continuous learning and lasting improvement. Step-by-step, this book explains what is required at each phase of the quality training process, offering guidelines for winning employee support for programs, information on powerful management systems and methods of process control, and more.
Author: Roy Fox Publisher: ISBN: 9780074528563 Category : Quality control Languages : en Pages : 232
Book Description
Realisitic and practical advice described in non-technical language, presented as a six-step strategy to help organisations achieve higher standards of quality and greater competitiveness. Written by one of Australia's leading total quality management experts, it includes a brief bibliography.
Author: Philip B. Crosby Publisher: McGraw-Hill Companies ISBN: 9780070145122 Category : Business & Economics Languages : en Pages : 326
Book Description
Management development guide on quality control - notes the reduction in production costs resulting from the implementation of a zero- defect quality standard; discusses the management attitudes and behaviour required to achieve this; presents a fictional case study for use as teaching and training material.
Author: R.M. McNealy
Author: R.M. McNealy
Author: R.M. McNealy
Author: R M McNealy
Author: Roderick M. McNealy
Author: Keki R. Bhote
Author: Robert Damelio
Author: Juran Institute (New York, N.Y.)
Author: Ted Cocheu
Author: Roy Fox
Author: Philip B. Crosby