Customer Assistance Handbook PDF Download

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 348

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Author: National Research Council
Publisher: National Academies Press
ISBN: 030921520X
Category : Technology & Engineering
Languages : en
Pages : 254

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Book Description
The ability of the United States Air Force (USAF) to keep its aircraft operating at an acceptable operational tempo, in wartime and in peacetime, has been important to the Air Force since its inception. This is a much larger issue for the Air Force today, having effectively been at war for 20 years, with its aircraft becoming increasingly more expensive to operate and maintain and with military budgets certain to further decrease. The enormously complex Air Force weapon system sustainment enterprise is currently constrained on many sides by laws, policies, regulations and procedures, relationships, and organizational issues emanating from Congress, the Department of Defense (DoD), and the Air Force itself. Against the back-drop of these stark realities, the Air Force requested the National Research Council (NRC) of the National Academies, under the auspices of the Air Force Studies Board to conduct and in-depth assessment of current and future Air Force weapon system sustainment initiatives and recommended future courses of action for consideration by the Air Force. Examination of the U.S. Air Force's Aircraft Sustainment Needs in the Future and Its Strategy to Meet Those Needs addresses the following topics: Assess current sustainment investments, infrastructure, and processes for adequacy in sustaining aging legacy systems and their support equipment. Determine if any modifications in policy are required and, if so, identify them and make recommendations for changes in Air Force regulations, policies, and strategies to accomplish the sustainment goals of the Air Force. Determine if any modifications in technology efforts are required and, if so, identify them and make recommendations regarding the technology efforts that should be pursued because they could make positive impacts on the sustainment of the current and future systems and equipment of the Air Force. Determine if the Air Logistics Centers have the necessary resources (funding, manpower, skill sets, and technologies) and are equipped and organized to sustain legacy systems and equipment and the Air Force of tomorrow. Identify and make recommendations regarding incorporating sustainability into future aircraft designs.

Author: Moshe Kress
Publisher: Springer Science & Business Media
ISBN: 1461510856
Category : Social Science
Languages : en
Pages : 272

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Book Description
Operational Logistics: The Art and Science of Sustaining Military Operations explores military logistics in terms of the theoretical foundations of operational logistics (OpLog) and its applications. The theoretical foundations are examined with regard to two dimensions. First, the artistic or qualitative aspects of contemporary logistics are looked at in the context of the operational level of war. These OpLog aspects include principles, imperatives and tenets, which are stated and analyzed. The second dimension relates to the scientific aspects of logistics. It is manifested by a formal network model that represents the structural and operational features of an OpLog system. Hence the book examines both artistic and scientific dimensions of military logistics and integrates the respective qualitative and quantitative aspects into a unified and definitive presentation of operational logistics. Chapter 1 presents a general introduction to military logistics. Chapter 2 discusses the general structure and characteristics of logistics and describes its three levels - strategic, operational and tactical. Chapter 3 focuses on Operational Logistics (OpLog). Chapter 4 deals with the logistics planning process. Chapter 5 addresses the issue of logistics information. Chapter 6 deals with forecasting logistics demands. Chapter 7 introduces the first version of the logistics network model. Chapter 8 addresses an important property of an OpLog system - Flexibility. Chapter 9 discusses two major (and dual) issues in OpLog practice: force accumulation and medical treatment and evacuation. Chapter 10 presents an inter-temporal network optimization model that is designed to determine deployment and employment of the support chain in an OpLog system.

Author: United States. Joint Chiefs of Staff
Publisher:
ISBN:
Category : Military planning
Languages : en
Pages : 40

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Author: U. S. Army U.S. Army Medical Research Institute of Infectious Diseases
Publisher:
ISBN:
Category :
Languages : en
Pages : 286

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This 9th edition has been revised and updated to better present our current understanding of the optimal medical management of diseases and syndromes caused by biological threat agents. Medical defense against the use of pathogens and toxins as battlefield weapons, or in terrorism, is an unfamiliar yet important subject to many military and civilian healthcare providers. The US military has pursued research relevant to the medical defense against biological threat agents (bio-agents) since World War II, first in concert with an offensive weapons program, then -- for the past 50 years -- as a purely defensive research program. However, the 2001 terrorist attacks on the US mainland, and subsequent anthrax mail attacks, emphasized to national and local political leaders, lawmakers, medical opinion makers, and the public at large, that the bio-agent threat was real and required much more planning, training, and resources for an effective response.

Author: Alan D. Woodard
Publisher:
ISBN: 9780966191646
Category :
Languages : en
Pages :

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Author: Thierry Vanelslander
Publisher: Elsevier
ISBN: 0128189320
Category : Social Science
Languages : en
Pages : 302

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Maritime Supply Chains breaks the maritime chain into components, consistently relating them to the overall integrated supply chain. The book not only analyzes and provides solutions to frequently encountered problems and key operational issues, it also applies cutting-edge scientific techniques on the maritime supply chain. Sections consider shipping, ports and terminals, hinterland and the issues that intersect different parts of the chain. Readers will find discussions of the various actors at play and how they relate to the overall function of the supply chain. Finally, the book offers solutions to the most pressing problems, thus providing a unique, well-balanced account. - Provides a comprehensive and integrative account of the maritime supply chain, from shipping, to port, to hinterland - Cuts through the maritime supply chain to offer a transversal picture on how the chain functions - Applies rigorous analytical techniques to give solutions to the most frequent and pressing challenges facing maritime supply chains - Considers advances, such as blockchain, that are set to transform maritime supply chains

Author: Logistics Management Institute
Publisher:
ISBN: 9780966191639
Category : Business logistics
Languages : en
Pages : 250

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Book Description
"The DoD Supply Chain Management Implementation Guide is a tool to assist logistics personnel who are responsible for implementing supply chain management. This Guide presents the key supply chain principles and implementation strategies compiled into a structured and workable approach for achieving progress toward fully incorporating supply chain management into the DoD logistics process. This document is Intended to serve as a roadmap for individuals and organizations seeking day-to-day direction for implementing supply chain management in a DoD environment."--DTIC abstracts.

Author: Wolters Kluwer
Publisher: CCH
ISBN: 9781454880714
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
This new, single-volume resource provides the most complete guidance available for analyzing the cost and pricing aspects of federal government contracts--so you can propose and negotiate appropriate prices and win contracts. The practical Contract Pricing Reference Guide reference combines five manuals into a single source, covering: Price Analysis Quantitative Techniques for Contract Pricing Cost Analysis Advanced Issues in Contract Pricing And Federal Contract Negotiation Techniques Determine the Proper Pricing to Win Government Business Throughout these pages, you will find highly detailed explanations of how the government evaluates proposals, arrives at pricing, chooses contractors, and awards contracts. With Contract Pricing Reference Guide, you can more confidently: Conduct market research for price analysis Employ proven techniques of quantitative price analysis Propose a fair and appropriate price Confidently engage in sealed bidding Include only what's allowable in the price Employ the most effective, competitive pricing strategies And engage in effective contract negotiations The One-of-a-Kind, Time-Saving Pricing Resource The all-new Contract Pricing Reference Guide provides a road-map for how to set correct pricing and engage in the competitive bidding process. It is a practical business tool to help you acquire government contract business--and it brings all the most valuable pricing information together in an easy-access, single-volume resource that puts everything you need literally right in front of you. No other resource delivers all of this together in one place, making it the most convenient way to obtain the most vital information on pricing government contracts.

Author: William G. Pagonis
Publisher: Harvard Business Press
ISBN: 9780875843605
Category : Business & Economics
Languages : en
Pages : 248

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A United States general describes his command of the deployment of U.S. troops and supplies to the Persian Gulf in the war with Iraq and recommends his methods of leadership and resource management for use in the business world.