99 Lessons Learned from Disney to Improve the Patient Experience PDF Download
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Author: Jake Poore Publisher: ISBN: 9780998343402 Category : Languages : en Pages : 162
Book Description
99 Lessons Learned From Disney to Improve the Patient Experience, is a wonderful resource for any health care organization that desires to improve the patient experience. Jake has truly captured the essence of Disney's principles for creating loyalty-driving experiences. And more importantly, he has thoughtfully and artfully applied these principles to the world of health care. For 15+ years, Jake and his team at ILS have been helping health care organizations successfully apply the lessons contained in this book. The lessons are field-tested and they work.
Author: Jake Poore Publisher: ISBN: 9780998343402 Category : Languages : en Pages : 162
Book Description
99 Lessons Learned From Disney to Improve the Patient Experience, is a wonderful resource for any health care organization that desires to improve the patient experience. Jake has truly captured the essence of Disney's principles for creating loyalty-driving experiences. And more importantly, he has thoughtfully and artfully applied these principles to the world of health care. For 15+ years, Jake and his team at ILS have been helping health care organizations successfully apply the lessons contained in this book. The lessons are field-tested and they work.
Author: Nick Milton Publisher: Elsevier ISBN: 1780631928 Category : Education Languages : en Pages : 207
Book Description
The phrase "lessons learned is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector. - The book is a practitioner-level guide to the design and the mechanics of lessons learned processes - Takes a holistic approach, tracking lessons from identification to reapplication - Makes the case for the assignment of actions for learning
Author: R. Ryan Nelson Publisher: Now Publishers ISBN: 9781680837766 Category : Computers Languages : en Pages : 122
Book Description
Failure to learn from past mistakes and successes has consistently been a major obstacle to improving IT project management. This monograph addresses this shortcoming by integrating, updating, and extending the research findings from four previous studies on IT project retrospectives. The result is a "meta-retrospective" of 264 IT projects.
Author: Jeevan Brown Publisher: ISBN: 9781523818877 Category : Languages : en Pages : 302
Book Description
There are no losses in life just lessons learned. Every experience, trial, and pain teaches us something we never knew about ourselves. Author Jeevan Brown dives into the lives of 16 college students as they experience the trials and tribulations that ultimately made them the men and women they are today. Based on true events, these stories are raw, uncut, funny, nostalgic, and emotional. From near death experiences, sports, rape, drugs, racism, STD's, finances, fashion, relationships and more. Each story gives a detailed account of the pivotal aspects followed by advice, statistics and the lessons the main characters learned from each experience. This book may help somebody dealing with the same dynamic with hopes that they'll overcome the unfortunate circumstances that he or she is in.
Author: Terrance Roberts Publisher: University of Arkansas Press ISBN: 1935106597 Category : Social Science Languages : en Pages : 192
Book Description
Sober news reports of a U.S. Army convoy rumbling across the bridge into Little Rock cannot overpower this intimate, powerful, personal account of the integration of Little Rock Central High School. Showing what it felt like to be one of those nine students who wanted only a good high school education, Roberts’s rich narrative and candid voice take readers through that rocky year, helping us realize that the historic events of the Little Rock integration crisis happened to real people—to children, parents, our fellow citizens.
Author: Judith T. Sowder Publisher: National Council of Teachers of English ISBN: Category : Education Languages : en Pages : 236
Book Description
An excellent eye-opener that brings research to K-12 mathematics teachers in an easy-to-use, readable format. Features 29 research articles from the Journal for Research in Mathematics Education rewritten specifically to reach the teacher audience.
Author: Mark Kozak-Holland Publisher: Multi-Media Publications Inc. ISBN: 1895186269 Category : Business & Economics Languages : en Pages : 160
Book Description
Author Mark Kozak-Holland shows how the lessons learned from the Titanic disaster can be applied to IT projects today. Entertaining and full of intriguing historical details, the book helps project managers and IT executives see the impact of decisions similar to the ones that they make every day. (Computer Books)
Author: Zero Dean Publisher: ISBN: 9780578428680 Category : Languages : en Pages : 350
Book Description
"NOT EVERYONE WILL UNDERSTAND YOUR JOURNEY. THAT'S FINE. IT'S NOT THEIR JOURNEY TO MAKE SENSE OF. IT'S YOURS." - Zero DeanLessons Learned from The Path Less Traveled Volume 1 represents nearly a decade of lessons that were all prompted by and learned from actual life experiences along the path less traveled. There is no filler here. From page 1 to page 350, everything in this book was written & included with the potential value it may add to reader's lives in mind. This book is packed with pages of encouragement, food for thought, reminders, and strategies to help readers cope with and overcome life's challenges. This book is packed with pages of encouragement, food for thought, reminders, and strategies to help readers cope with and overcome life's challenges. 1) Lesson to help you: Find motivation & take action. Overcome challenges & obstacles. Develop discipline. Boost your confidence. Immunize against criticism. Expand your awareness. Increase your resilience. Manage your time better. Deal with discomfort. Reduce stress. Ensure you are on the right path. Discover what makes you happy. Live a meaningful life. Protect against manipulation. Nurture your relationships. Face your fears. Save your life. 2) No filler. Find potential value on any page. 3) Read it your way. Lessons can be read in any order from any page. 4) Read a little or a lot. Lessons take anywhere from 5 seconds to 5 minutes to read. Read whenever you want & choose only what you have time for.
Author: Jake Poore
Author: Jake Poore
Author: 
Author: Scott Poland
Author: Nick Milton
Author: R. Ryan Nelson
Author: Jeevan Brown
Author: Terrance Roberts
Author: Judith T. Sowder
Author: Mark Kozak-Holland
Author: Zero Dean