Leading Quality PDF Download

Author: Ronald Cummings - John
Publisher: Roi Press
ISBN: 9781916185807
Category : Computers
Languages : en
Pages : 154

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Book Description
What makes the world's leading engineering and QA teams so successful? Learn from Google, Etsy, The New York Times, GitHub, King, HelloFresh and many more. Leading Quality is the ultimate guide to becoming a leader of quality, mastering strategic decisions and enabling your team to accelerate growth.

Author: Cletus Fernandes
Publisher: FSP Media Publications
ISBN:
Category : Education
Languages : en
Pages : 134

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Book Description
This book is a guide to F&B personnel or to students studying hospitality as it is a brief book focusing on the aspect of service by meeting customer expectations, following practices of safe food handling and a lot more.

Author: Jackie Acree Walsh
Publisher: Corwin Press
ISBN: 1412960614
Category : Education
Languages : en
Pages : 145

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Book Description
Discover how questions, not answers, help drive school improvement by applying the principles of quality questioning to four critical leadership functions: maximizing, mobilizing, mediating, and monitoring.

Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1799834395
Category : Education
Languages : en
Pages : 1829

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Book Description
The delivery of quality education to students relies heavily on the actions of an institution’s administrative staff. Effective leadership strategies allow for the continued progress of modern educational initiatives. It is crucial to investigate how effective administrators lead their organizations in challenging and difficult times and promote the accomplishments of their organization. Research Anthology on Preparing School Administrators to Lead Quality Education Programs is a vital reference source that offers theoretical and pedagogical research concerning the management of educational systems on both the national and international scale. It also explores academic administration as well as administrative effectiveness in achieving organizational goals. Highlighting a range of topics such as strategic planning, human resources, and school culture, this multi-volume book is ideally designed for educators, administrators, principals, superintendents, board members, researchers, academicians, policymakers, and students.

Author: Robert E. Cole
Publisher: Oxford University Press
ISBN: 0198028601
Category : Business & Economics
Languages : en
Pages : 297

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Book Description
Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses on the response of American industry to the challenge posed in the early 1980s by high quality goods from Japan. While most American managers view this challenge as slowly but successfully met, many academics see the quality movement that emerged from it as just another fad. In seeking to reconcile these two views, Cole explores the reasons behind American industry's slow response to Japanese quality, arguing that a variety of institutional factors inhibited management action in the early 1980s. He then describes the reshaping of institutions that allowed American companies to close the quality gap and to achieve sustained quality improvements in the 1990s. Hewlett-Packard serves as an example of a company that made this institutional transition more effectively than most. Cole describes Hewlett-Packard's successful strategies while also pointing out the serious problems that it and other companies face as they attempt to adapt, improve, and go beyond Japanese practices. He also uses Hewlett-Packard, an exemplar of the highly decentralized company, to explore effective strategies for the creation, dissemination, and implementation of knowledge. Unprecedented as a scholarly treatment of the quality movement,Managing Quality Fads provides several important lessons for those interested in management decision making under conditions of uncertainty and organizational transformation in a rapidly changing business environment.

Author: Verity Campbell-Barr
Publisher: SAGE
ISBN: 147395312X
Category : Education
Languages : en
Pages : 169

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Book Description
Do you need good leaders to achieve good quality or does good quality create good leadership? Quality is a term frequently used to describe early years provision without any further explanation of exactly what this ′quality provision′ looks like or how it can be achieved. This book not only unpicks what is meant by the term ′quality′ in England, across the UK, and beyond, but it does so in the context of how to lead in order to develop and achieve quality. In exploring quality and leadership and the ways in which both terms have been conceptualised from a range of different perspectives you will be able to find a meaning that is right for you and your practice. With chapters covering: · The global interest in quality · The broad nature of early childhood leadership · Reflective evaluation and practice This book will be of interest to setting and room leaders across the early years as well as students studying early childhood or in early years teacher training.

Author: Kenneth S. Stephens
Publisher: Quality Press
ISBN: 0873892771
Category : Business & Economics
Languages : en
Pages : 321

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Book Description
The fifteenth edition of this influential book series is a tribute to the person and works of Dr. Joseph M. Juran. For over three-quarters of a century the quality discipline has been blessed by the person and dynamics of Dr. Juran. His philosophies and contributions to the quality disciplines, his longevity as a contributor, and his vision in managing for quality, have had significant influences on the world of quality. Among the world renowned contributors (and International Academy for Quality members) to this volume include: Frank M. Gryna, A. Blanton Godfrey, Yoshio Kondo, Joe DeFeo, and Greg Watson.

Author: Karina Aase
Publisher: CRC Press
ISBN: 1317065530
Category : Technology & Engineering
Languages : en
Pages : 265

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Book Description
Researching Patient Safety and Quality in Health Care: A Nordic Perspective is an anthology based on contributions from leading researchers on quality and safety in healthcare in the Nordic countries together with four internationally renowned patient safety authors. Research on patient safety and quality has been dominated by countries such as the USA, England, Canada, and Australia. This book addresses the current debates in research on patient safety and quality in healthcare from a Nordic perspective. What are the flavours of Nordic research within these topics? What does it add to the international research literature? This book illustrates the unique nature of researching patient safety and quality with the Nordic perspective as well as showcasing representative work. The book presents an overview of the status and evidence of international and Nordic research on quality and safety in healthcare. Four different perspectives are used to present the trends within the research field: a patient perspective, a methodological perspective, a theoretical perspective, and a clinical perspective. The book then presents the status of Nordic research in the field and displays a set of illustrative work and current research topics within the Nordic context, concluding with a discussion of the characteristic features of Nordic research on patient safety and quality in healthcare. The anthology presents an inter-professional perspective and researchers from disciplines such as medical and nursing sciences, humanities, social sciences and engineering. It is written to contribute to the patient safety cause with translational knowledge that will be useful to researchers, policy makers and healthcare managers within Nordic countries and internationally.

Author: Al Endres
Publisher: John Wiley & Sons
ISBN: 9780471296195
Category : Business & Economics
Languages : en
Pages : 250

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Book Description
Concise, convenient, to the point—a one-stop source for implementing quality leadership "At last, we now understand that quality superiority cannot be achieved by cheerleading. The journey requires many activities: managerial, technological, and statistical. Al Endres sets forth the what, the why, and the how of implementing a quality effort. This is a thoughtful, well-written book with plenty of practical examples. If you are serious about product quality, I urge you to follow this road map." —Frank M. Gryna Distinguished University Professor of Management University of Tampa This book takes a no-nonsense approach to quality implementation. It explains the Juran Institute’s model for TQM, introduces a road map for developing and implementing that model, and provides step-by-step guidance through each of the five phases of the implementation process: Decide, Prepare, Start, Expand, and Integrate. Using real-world examples of the actual achievements of organizations in a variety of industries and business functions, this reliable book describes exactly how to execute each phase for maximum benefit. To further expedite the learning process, each chapter includes a summary of key learning points for quick reference. Firsthand perspectives, charts, checklists, and benchmarks form a comprehensive road map for leaders and managers who need to take immediate, practical steps to implement and maintain successful quality initiatives. From the Institute whose name is synonymous with quality, this is the definitive guide to making total quality a reality in any organization.

Author: Margaret Plews-Ogan
Publisher: CRC Press
ISBN: 1000605035
Category : Medical
Languages : en
Pages : 237

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Book Description
'Patient-centered care is really about finding the thread that connects us as human beings with our patients. Compassion, meaning, gratitude, joy, these are all aspects of that thread that we share. This thread is what connects us to one another in the best possible way...This book on leadership is all about how we, as leaders, can foster capacities that can help us, and our health-care communities, to be our best selves, together.' From the Preface This inspiring new book from the Culture, Context and Quality in Health Sciences Research, Education, Leadership and Patient Care Series directly confronts the challenging times in which the business of health care finds itself. With a specific focus on the concept of wisdom, it considers the critical role of leadership in fostering and developing culture in health care. Each of the chapters reflect a key component of wisdom and ways to nurture wisdom in both individuals and organizations. It features personal accounts, interviews, and case studies demonstrating the benefits of working together as one. Fully referenced and passionately written, this book offers practical solutions for healthcare educators and leaders at all levels.