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Author: Carlos Alverez-Antolinez Publisher: Institute of Public Administration ISBN: 1904541607 Category : Civil service Languages : en Pages : 190
Book Description
"Calls for reform of the public service are routinely heard from politicians, private sector interests, civil society organisations and public servants themselves. Public service reform programmes have become the norm in many countries, including Ireland. But the overheated rhetoric that usually accompanies the launch of such programmes is often rapidly followed by the disappointment of unfulfilled ambition and apparent failure." "This book looks at the realities of public service reform in Ireland today. It begins with the conviction that reform is an ongoing process of adaptation to the rapidly changing requirements of society, rather than anything that can be captured in a once-off programme. It recognises the achievements of recent reform efforts, and it sets out some key elements that the authors believe should be part of the next phase of reform. In particular it identifies specific actions that are needed to improve accountability for performance, to adapt organisational structures to contemporary needs, and to put in place the vital leadership capability. The authors recognise that other actions will also be required in the short term, and that the process of adaptation will rapidly move on to other challenges, but they insist that the next phase of reform must, as a priority, address at least these three areas." "The book draws on management theory, international best practice and, not least, the authors' own experience at the frontline of public service delivery. Its proposals are practical and immediate, but are also well grounded in a vision of a high-performance public service that can meet the most demanding expectations of today's citizens."--BOOK JACKET.
Author: Carlos Alverez-Antolinez Publisher: Institute of Public Administration ISBN: 1904541607 Category : Civil service Languages : en Pages : 190
Book Description
"Calls for reform of the public service are routinely heard from politicians, private sector interests, civil society organisations and public servants themselves. Public service reform programmes have become the norm in many countries, including Ireland. But the overheated rhetoric that usually accompanies the launch of such programmes is often rapidly followed by the disappointment of unfulfilled ambition and apparent failure." "This book looks at the realities of public service reform in Ireland today. It begins with the conviction that reform is an ongoing process of adaptation to the rapidly changing requirements of society, rather than anything that can be captured in a once-off programme. It recognises the achievements of recent reform efforts, and it sets out some key elements that the authors believe should be part of the next phase of reform. In particular it identifies specific actions that are needed to improve accountability for performance, to adapt organisational structures to contemporary needs, and to put in place the vital leadership capability. The authors recognise that other actions will also be required in the short term, and that the process of adaptation will rapidly move on to other challenges, but they insist that the next phase of reform must, as a priority, address at least these three areas." "The book draws on management theory, international best practice and, not least, the authors' own experience at the frontline of public service delivery. Its proposals are practical and immediate, but are also well grounded in a vision of a high-performance public service that can meet the most demanding expectations of today's citizens."--BOOK JACKET.
Author: Sylvia Melena Publisher: ISBN: 9780999743508 Category : Business & Economics Languages : en Pages : 258
Book Description
INSPIRE EMPLOYEES AND IMPROVE PERFORMANCE WITH SUPPORTIVE ACCOUNTABILITY LEADERSHIP: Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership¿ Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and tools, you'll learn how to:¿Master the art of supportive leadership¿Inspire employees to advance your organization's vision¿Monitor performance and customer service efficiently¿Lead effective performance improvement conversations¿Pinpoint critical support factors to unleash performance¿Wield the power of employee recognition¿Boost performance through progressive discipline¿Document skillfully You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.
Author: M. A. P. Bovens Publisher: Oxford Handbooks ISBN: 0199641250 Category : Business & Economics Languages : en Pages : 737
Book Description
Drawing on the best scholars in the field from around the world, this handbook showcases conceptual and normative as well as the empirical approaches in public accountability studies.
Author: Ewan Ferlie Publisher: Oxford University Press, USA ISBN: 019922644X Category : Business & Economics Languages : en Pages : 805
Book Description
The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.
Author: OECD Publisher: OECD Publishing ISBN: 9264195033 Category : Languages : en Pages : 98
Book Description
This is the first report to examine key leadership issues across OECD Member countries, including the strategies and practices governments are adopting, and the lessons from country experiences so far.
Author: J. Patrick Dobel Publisher: Routledge ISBN: 1351049321 Category : Political Science Languages : en Pages : 127
Book Description
Designed to help midlevel and senior managers in organizations dedicated to public purposes, this book provides trained self-awareness to deploy values to guide decisions and build the culture of their organizations. The book explores how all managing involves leading and identifies the levels of ethical responsibility for managerial leaders. Highlighting the fundamental role that ethics plays in organizational life, J. Patrick Dobel uses insights from cognitive and social psychology to discuss how to anticipate and address threats to integrity and value informed decision making. Building on traditional ethical theory and modern research, the book begins with the fundamental assumption that individuals possess responsibility when they act for ethical purposes and results in taking a position within a public or nonprofit organization. This assumption of responsibility recognizes the inherent discretion in all positions and claims that effective ethical management requires self-awareness, self-mastery, integrity and a working frame of one’s values and character. The book pays special attention to the challenges of integrating diverse people and perspectives in public organizations as well as attending to the slippages to integrity in organizational life and how managers and leaders can foresee and address ethical slippage and corruption. The book provides checklists and decision frameworks that individuals can adopt and deploy to guide decisions. Public Leadership Ethics: A Management Approach will help create strong value informed cultures supported by communication, transparency, incentives and strong management cadres to achieve high quality service and integrity based actions. It will be of special interest to managerial leaders in public service and teaching in public administration and policy programs or executive training.
Author: Janet V Denhardt Publisher: Routledge ISBN: 1315289474 Category : Political Science Languages : en Pages : 220
Book Description
This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.
Author: Robert E. Klitgaard Publisher: Rand Corporation ISBN: 9780833036629 Category : Political Science Languages : en Pages : 512
Book Description
Improving how our government works is urgent business for America. In this book experts from the RAND corporation provide practical ways for government to reorganize and restructure, enhance leadership, and create flexible, performance-driven agencies.
Author: Carlos Alverez-Antolinez
Author: Carlos Alverez-Antolinez
Author: Sylvia Melena
Author: Melvin J. Dubnick
Author: M. A. P. Bovens
Author: R. G. Mulgan
Author: Ewan Ferlie
Author: OECD
Author: J. Patrick Dobel
Author: Janet V Denhardt
Author: Robert E. Klitgaard