Author: Michelle McQueen-Williams
Publisher:
ISBN: 9781736318904
Category :
Languages : en
Pages :
Book Description
There's a reason Dr. Michelle McQueen-Williams' phone has not stopped ringing after a 30-year career as an education leader: people know that she is the one to go to for pull-no-punches leadership advice that is practical, relevant and most of all, effective!Although the cornerstones of Dr. McQueen-Williams' leadership style are leading from the heart and keeping students' needs priority, the most powerful component can be summed up in three little words: "Help Me Understand." By taking difficult dialogues from confrontational to conversational and leading followers through a process of self-discovery rather than through a series of directives, these words are the key to unlocking greater leadership effectiveness in education. Featuring a series of popular "Queenisms" that have become a part of Dr. McQueen's trademark leadership style, this book is filled with wisdom, insights, stories and advice on how to revolutionize your education leadership style in a way that will get real results!
Leadership in Three Words
Author: Michelle McQueen-Williams
Publisher:
ISBN: 9781736318904
Category :
Languages : en
Pages :
Book Description
There's a reason Dr. Michelle McQueen-Williams' phone has not stopped ringing after a 30-year career as an education leader: people know that she is the one to go to for pull-no-punches leadership advice that is practical, relevant and most of all, effective!Although the cornerstones of Dr. McQueen-Williams' leadership style are leading from the heart and keeping students' needs priority, the most powerful component can be summed up in three little words: "Help Me Understand." By taking difficult dialogues from confrontational to conversational and leading followers through a process of self-discovery rather than through a series of directives, these words are the key to unlocking greater leadership effectiveness in education. Featuring a series of popular "Queenisms" that have become a part of Dr. McQueen's trademark leadership style, this book is filled with wisdom, insights, stories and advice on how to revolutionize your education leadership style in a way that will get real results!
Publisher:
ISBN: 9781736318904
Category :
Languages : en
Pages :
Book Description
There's a reason Dr. Michelle McQueen-Williams' phone has not stopped ringing after a 30-year career as an education leader: people know that she is the one to go to for pull-no-punches leadership advice that is practical, relevant and most of all, effective!Although the cornerstones of Dr. McQueen-Williams' leadership style are leading from the heart and keeping students' needs priority, the most powerful component can be summed up in three little words: "Help Me Understand." By taking difficult dialogues from confrontational to conversational and leading followers through a process of self-discovery rather than through a series of directives, these words are the key to unlocking greater leadership effectiveness in education. Featuring a series of popular "Queenisms" that have become a part of Dr. McQueen's trademark leadership style, this book is filled with wisdom, insights, stories and advice on how to revolutionize your education leadership style in a way that will get real results!
TouchPoints
Author: Douglas Conant
Publisher: John Wiley & Sons
ISBN: 1118075544
Category : Business & Economics
Languages : en
Pages : 213
Book Description
A fresh, effective, and enduring way to lead—starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.
Publisher: John Wiley & Sons
ISBN: 1118075544
Category : Business & Economics
Languages : en
Pages : 213
Book Description
A fresh, effective, and enduring way to lead—starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.
Leadership
Author: Thomas J. Peters
Publisher: DK Publishing (Dorling Kindersley)
ISBN: 9781405302579
Category : Ability
Languages : en
Pages : 160
Book Description
Turn your company into a dynamic centre of excellence. Instead of looking for things that have gone wrong in your organisation and trying to fix them, look for things that went right and try to build on them. Perceptive, provocative and inspiring ideas to transform the way you work, this is your crucial guide to leadership to help you reinvent your business from management guru Tom Peters.
Publisher: DK Publishing (Dorling Kindersley)
ISBN: 9781405302579
Category : Ability
Languages : en
Pages : 160
Book Description
Turn your company into a dynamic centre of excellence. Instead of looking for things that have gone wrong in your organisation and trying to fix them, look for things that went right and try to build on them. Perceptive, provocative and inspiring ideas to transform the way you work, this is your crucial guide to leadership to help you reinvent your business from management guru Tom Peters.
Engaging Leadership
Author: D. Marlier
Publisher: Springer
ISBN: 0230233570
Category : Business & Economics
Languages : en
Pages : 260
Book Description
The first management book to describe with numerous original examples, how successful leaders combine 'the three agendas' of strategy, leadership and followers' engagement. It is down to earth, pragmatic and offers a solid toolbox for leaders who are about to engage into a major, large scale change.
Publisher: Springer
ISBN: 0230233570
Category : Business & Economics
Languages : en
Pages : 260
Book Description
The first management book to describe with numerous original examples, how successful leaders combine 'the three agendas' of strategy, leadership and followers' engagement. It is down to earth, pragmatic and offers a solid toolbox for leaders who are about to engage into a major, large scale change.
H3 Leadership
Author: Brad Lomenick
Publisher: Nelson Books
ISBN: 9780718088507
Category : Business & Economics
Languages : en
Pages : 0
Book Description
Discover twenty transformational habits of some of the most successful leaders, CEOs, and entrepreneurs today!
Publisher: Nelson Books
ISBN: 9780718088507
Category : Business & Economics
Languages : en
Pages : 0
Book Description
Discover twenty transformational habits of some of the most successful leaders, CEOs, and entrepreneurs today!
The 5 Levels of Leadership
Author: John C. Maxwell
Publisher: Center Street
ISBN: 1455507512
Category : Religion
Languages : en
Pages : 187
Book Description
Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.
Publisher: Center Street
ISBN: 1455507512
Category : Religion
Languages : en
Pages : 187
Book Description
Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.
The Heart of Leadership
Author: Mark Miller
Publisher: Berrett-Koehler Publishers
ISBN: 1609949625
Category : Business & Economics
Languages : en
Pages : 137
Book Description
Are you the type of leader people want to follow? You can be—but first, you've got to understand what sets great leaders apart from all the rest. Certainly, leaders need people skills, execution skills, a deep knowledge of industry trends, the ability to articulate a vision, and more—they must be competent—but that's just the tip of the iceberg. What's below the waterline? What's deep inside the best leaders that makes them different? Mark Miller contends it is their leadership character. In his latest enlightening and entertaining business fable, he describes the five unique character traits exhibited by exceptional leaders and how to cultivate them. The Heart of Leadership begins with young and ambitious Blake Brown being passed over for a desperately wanted promotion, despite an outstanding individual performance. Confused and frustrated, he turns to his former mentor, Debbie Brewster. Rather than attempting to solve Blake's problem for him, she sends him on a quest to meet with five of his late father's colleagues, each of whom holds a piece of the puzzle he's trying to solve. As Blake puts the pieces together, he discovers that in the final analysis, a lack of skills isn't what holds most leaders back; skills are too easy to learn. Without demonstrated leadership character, however, a skill set will never be enough. Most often, when leaders fail to reach their full potential, it is an issue of the heart. This is Blake's ultimate revelation. This book shows us that leadership needn't be the purview of the few—it is within reach for millions around the world. The Heart of Leadership is a road map for every person who desires to make a difference in the lives of others and become a leader people want to follow.
Publisher: Berrett-Koehler Publishers
ISBN: 1609949625
Category : Business & Economics
Languages : en
Pages : 137
Book Description
Are you the type of leader people want to follow? You can be—but first, you've got to understand what sets great leaders apart from all the rest. Certainly, leaders need people skills, execution skills, a deep knowledge of industry trends, the ability to articulate a vision, and more—they must be competent—but that's just the tip of the iceberg. What's below the waterline? What's deep inside the best leaders that makes them different? Mark Miller contends it is their leadership character. In his latest enlightening and entertaining business fable, he describes the five unique character traits exhibited by exceptional leaders and how to cultivate them. The Heart of Leadership begins with young and ambitious Blake Brown being passed over for a desperately wanted promotion, despite an outstanding individual performance. Confused and frustrated, he turns to his former mentor, Debbie Brewster. Rather than attempting to solve Blake's problem for him, she sends him on a quest to meet with five of his late father's colleagues, each of whom holds a piece of the puzzle he's trying to solve. As Blake puts the pieces together, he discovers that in the final analysis, a lack of skills isn't what holds most leaders back; skills are too easy to learn. Without demonstrated leadership character, however, a skill set will never be enough. Most often, when leaders fail to reach their full potential, it is an issue of the heart. This is Blake's ultimate revelation. This book shows us that leadership needn't be the purview of the few—it is within reach for millions around the world. The Heart of Leadership is a road map for every person who desires to make a difference in the lives of others and become a leader people want to follow.
The Next Gen Leader
Author: Robert McMillan
Publisher: Red Wheel/Weiser
ISBN: 1601634838
Category : Business & Economics
Languages : en
Pages : 304
Book Description
While today’s global economy is experiencing a significant cycle of outsourcing across industries, leadership cannot be outsourced; it must be organically transformed. The Next Gen Leader will show you how to discard outworn traditions and become the next-generation leader you were born to be! It is a system designed to help you maximize individual, team, and organizational leadership potential, regardless of your position, pay, or power. The Next Gen Leader will introduce you to: Assessments to identify and master leadership networks and styles. Leadership traits, features, and profiles to maximize individual, team, and organizational success. Secrets to increase performance, value, and productivity, leading to advancement, promotion, and increased pay. Coaching exercises to accelerate and measure progress, performance,and results.
Publisher: Red Wheel/Weiser
ISBN: 1601634838
Category : Business & Economics
Languages : en
Pages : 304
Book Description
While today’s global economy is experiencing a significant cycle of outsourcing across industries, leadership cannot be outsourced; it must be organically transformed. The Next Gen Leader will show you how to discard outworn traditions and become the next-generation leader you were born to be! It is a system designed to help you maximize individual, team, and organizational leadership potential, regardless of your position, pay, or power. The Next Gen Leader will introduce you to: Assessments to identify and master leadership networks and styles. Leadership traits, features, and profiles to maximize individual, team, and organizational success. Secrets to increase performance, value, and productivity, leading to advancement, promotion, and increased pay. Coaching exercises to accelerate and measure progress, performance,and results.
Leadership Language
Author: Chris Westfall
Publisher: John Wiley & Sons
ISBN: 1119523354
Category : Business & Economics
Languages : en
Pages : 125
Book Description
The only language you need to know to change your results. Inside each of us is a vision of how things could be. Yet most people remain frustrated by a lack of impact, unable to connect and inspire the people they care about the most. Why? There’s a language we understand, but rarely use. A language that’s sincere. Powerful. Compelling. A language of words—and actions—that can’t be denied. Leadership Language will help you to peel back the ineffective “business speak”, so you can change the conversation. And change your results. Imagine what could happen when you replace frustration with an irresistible vision—for yourself, your team and your organization. Today’s leaders face so many challenges—employee retention, operational efficiency, culture, collaboration, leading across generations, and more—but communication is at the heart of every one of those issues. A clear message with a powerful delivery gets you halfway home. Honing in on your next conversation can drive more impact, better relationships, and greater overall effectiveness. For yourself. Your career. Your company. They say there’s nothing that can stop an idea whose time has come. So, take the lead. It’s time for you to create what’s missing. And Leadership Language will show you how. Get clear on your vision, get aligned with your story, and get others engaged with your message Connect with the people that matter most, in a way that invites innovation and new outcomes Find the courage to move forward, conquer change, and create powerful impact—while you help others do the same From student leaders to the C-suite, there is only one way for a leader to make an impact: communication. Leadership Language is your personal guide to mastering critical skills and unveiling your authentic potential.
Publisher: John Wiley & Sons
ISBN: 1119523354
Category : Business & Economics
Languages : en
Pages : 125
Book Description
The only language you need to know to change your results. Inside each of us is a vision of how things could be. Yet most people remain frustrated by a lack of impact, unable to connect and inspire the people they care about the most. Why? There’s a language we understand, but rarely use. A language that’s sincere. Powerful. Compelling. A language of words—and actions—that can’t be denied. Leadership Language will help you to peel back the ineffective “business speak”, so you can change the conversation. And change your results. Imagine what could happen when you replace frustration with an irresistible vision—for yourself, your team and your organization. Today’s leaders face so many challenges—employee retention, operational efficiency, culture, collaboration, leading across generations, and more—but communication is at the heart of every one of those issues. A clear message with a powerful delivery gets you halfway home. Honing in on your next conversation can drive more impact, better relationships, and greater overall effectiveness. For yourself. Your career. Your company. They say there’s nothing that can stop an idea whose time has come. So, take the lead. It’s time for you to create what’s missing. And Leadership Language will show you how. Get clear on your vision, get aligned with your story, and get others engaged with your message Connect with the people that matter most, in a way that invites innovation and new outcomes Find the courage to move forward, conquer change, and create powerful impact—while you help others do the same From student leaders to the C-suite, there is only one way for a leader to make an impact: communication. Leadership Language is your personal guide to mastering critical skills and unveiling your authentic potential.
The Service Culture Handbook
Author: Jeff Toister
Publisher:
ISBN: 9780692842003
Category :
Languages : en
Pages : 188
Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Publisher:
ISBN: 9780692842003
Category :
Languages : en
Pages : 188
Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute