Everyone Deserves a Great Manager PDF Download

Author: Scott Jeffrey Miller
Publisher: Simon & Schuster
ISBN: 1982112077
Category : Business & Economics
Languages : en
Pages : 208

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Book Description
Learn how to become a great manager in this Wall Street Journal bestseller from the leadership experts at FranklinCovey. The essential guide when you make the challenging yet rewarding leap to manager. Based on nearly a decade of research on what makes managers successful, Everyone Deserves a Great Manager includes field-tested tips, techniques, and the top advice from hundreds of thousands of managers all over the world. Organized by the four main roles every manager fills, this must-read guide focuses on how to lead yourself, people, teams, and change to success. No matter what your current problem or time constraint, pick up a helpful tip in ten minutes or glean an entire skillset by developing people skills and clarity through straightforward advice. Dive into common managerial tasks like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, with useful worksheets and a list of questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.

Author: Dr. Karl Thompson
Publisher: Xlibris Corporation
ISBN: 1524543799
Category : Business & Economics
Languages : en
Pages : 116

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Book Description
This phenomenological study explored leadership best practices among senior managers in the telecommunications industry to determine the perceived effects that such routines had on actual employee performance. The study took place in Southern Georgia in the United States from January 16 to February 18, 2014 and involved interviews with ten selected managers who held the role of customer service manager for a minimum of 2 years and were identified as top performers based on the ranking and rating reports from industry data. Participants identified employee-oriented perspectives on leadership, performance, process, learning, training, and development as key factors in improving follower performance. The research determined perceived best leadership practices that play a role in nurturing a work environment, enabling the organization to become more productive and competitive. It was determined that leaders should create a working environment where there is increased employee engagement and participation; communicate goals, gain employee understanding, and apply communication styles that fit the need of each employee at all levels; identify and plan opportunities for growth for employees through training and development; recognize the importance of personally engaging with their employees; and, understand the importance of having regular meetings to update employees about new products and services. This will result is greater employee decision-making ability and in turn a more productive employee with a higher level of performance.

Author: Rick Conlow
Publisher: Red Wheel/Weiser
ISBN: 1601635281
Category : Business & Economics
Languages : en
Pages : 215

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Book Description
Discover and implement “the most important, proven leadership principles and ideas” in just thirty-one days with this step-by-step manual (Ken Hicks, CEO/Chairman, Footlocker, Inc.). It is the rare excellent boss who can achieve great results by earning their staff’s loyalty and inspiring exemplary performance. Now you can learn the secrets of these Superstar leaders—and become one of them. Superstar Leadership examines the key habits of the best and worst bosses, identifying nine key performance drivers that are proven to increase and sustain results. Do you want to earn more money for your company? Electrify your department? Increase customer loyalty, sales, and productivity while simultaneously decreasing turnover, improving innovation, and having fun? With evaluations and activities designed to help you hones your leadership skills, you can achieve all of this. Superstar Leadership will teach you: Why fifty percent of managers fail, and how to avoid being one of them Seven keys to employee motivation The high-performance formula that will catapult your career success The nine strategies of a Superstar leader How to create a high-performing team and exceed your goals And much more!

Author: Scott Mautz
Publisher: John Wiley & Sons
ISBN: 1119717914
Category : Business & Economics
Languages : en
Pages : 226

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Book Description
The definitive playbook for driving impact as a middle manager Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization delivers an insightful and practical guide for the backbone of an organization: those who have a boss and are a boss and must lead from the messy middle. Accomplished author and former P&G executive Scott Mautz walks readers through the unique challenges facing these managers, and the mindset and skillset necessary for managing up and down and influencing what happens across the organization. You’ll learn the winning mindset of the best middle managers, how to develop the most important skills necessary for managing from the middle, how to create your personal Middle Action Plan (MAP), and effectively influence: Up the chain of command, to your boss and those above them Down, to your direct reports and teams who report to you Laterally, to peers and teams you have no formal authority over Anyone in an organization who reports to someone and has someone reporting to them must lead from the middle. They are the most important group in an organization and have a unique opportunity to drive impact. Leading from the Middle explains how.

Author: Kim Malone Scott
Publisher: Macmillan
ISBN: 1760553026
Category : Business & Economics
Languages : en
Pages : 375

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Book Description
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Author: Arnold B. Bakker
Publisher: Psychology Press
ISBN: 1136980881
Category : Business & Economics
Languages : en
Pages : 218

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Book Description
This book provides the most thorough view available on this new and intriguing dimension of workplace psychology, which is the basis of fulfilling, productive work. The book begins by defining work engagement, which has been described as ‘an opposite to burnout,’ following its development into a more complex concept with far reaching implications for work-life. The chapters discuss the sources of work engagement, emphasizing the importance of leadership, organizational structures, and human resource management as factors that may operate to either enhance or inhibit employee’s experience of work. The book considers the implications of work engagement for both the individual employee and the organization as a whole. To address readers’ practical questions, the book provides in-depth coverage of interventions that can enhance employees’ work engagement and improve management techniques. Based upon the most up-to-date research by the foremost experts in the world, this volume brings together the best knowledge available on work engagement, and will be of great use to academic researchers, upper level students of work and organizational psychology as well as management consultants.

Author: Louis Carter
Publisher: John Wiley & Sons
ISBN: 1118429494
Category : Business & Economics
Languages : en
Pages : 507

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Book Description
In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they Commit to organizational objectives and culture Transform behaviors, cultures, and perceptions Implement competency or organization effectiveness models Exhibit strong top management leadership support and passion

Author: Sylvia Melena
Publisher:
ISBN: 9780999743508
Category : Business & Economics
Languages : en
Pages : 258

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Book Description
INSPIRE EMPLOYEES AND IMPROVE PERFORMANCE WITH SUPPORTIVE ACCOUNTABILITY LEADERSHIP: Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership¿ Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and tools, you'll learn how to:¿Master the art of supportive leadership¿Inspire employees to advance your organization's vision¿Monitor performance and customer service efficiently¿Lead effective performance improvement conversations¿Pinpoint critical support factors to unleash performance¿Wield the power of employee recognition¿Boost performance through progressive discipline¿Document skillfully You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.

Author: Heidi K. Gardner
Publisher: Harvard Business Review Press
ISBN: 163369111X
Category : Business & Economics
Languages : en
Pages : 265

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Book Description
A Washington Post Bestseller Not all collaboration is smart. Make sure you do it right. Professional service firms face a serious challenge. Their clients increasingly need them to solve complex problems—everything from regulatory compliance to cybersecurity, the kinds of problems that only teams of multidisciplinary experts can tackle. Yet most firms have carved up their highly specialized, professional experts into narrowly defined practice areas, and collaborating across these silos is often messy, risky, and expensive. Unless you know why you’re collaborating and how to do it effectively, it may not be smart at all. That’s especially true for partners who have built their reputations and client rosters independently, not by working with peers. In Smart Collaboration, Heidi K. Gardner shows that firms earn higher margins, inspire greater client loyalty, attract and retain the best talent, and gain a competitive edge when specialists collaborate across functional boundaries. Gardner, a former McKinsey consultant and Harvard Business School professor now lecturing at Harvard Law School, has spent over a decade conducting in-depth studies of numerous global professional service firms. Her research with clients and the empirical results of her studies demonstrate clearly and convincingly that collaboration pays, for both professionals and their firms. But Gardner also offers powerful prescriptions for how leaders can foster collaboration, move to higher-margin work, increase client satisfaction, improve lateral hiring, decrease enterprise risk, engage workers to contribute their utmost, break down silos, and boost their bottom line. With case studies and real-world insights, Smart Collaboration delivers an authoritative case for the value of collaboration to today’s professionals, their firms, and their clients and shows you exactly how to achieve it.

Author: Ohlson, Matthew
Publisher: IGI Global
ISBN: 1668434555
Category : Business & Economics
Languages : en
Pages : 272

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Book Description
The global shift of the business world and the way the workforce navigates jobs is a powerful consequence of the global pandemic. Moreover, occupational health and safety initiatives are at the forefront of managerial discussions. Workplace trends show that the flexibility and adaptability demonstrated during the COVID-19 pandemic may prove to offer organizations new insights into employee recruitment, retention, and production. Leadership Strategies for the Hybrid Workforce: Best Practices for Fostering Employee Safety and Significance shares the strategies and best practices in making employees feel valued and significant—a key factor in both employee recruitment and retention and one that goes far beyond mere pay increases. It uses lessons learned from the COVID-19 pandemic to discuss these new organizational strategies. Covering topics such as digital change, employee significance, and organizational DNA, this book is an essential resource for business leaders, students and educators of higher education, human resource managers, CEOs, managers, researchers, and academicians.